Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.
A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.
$100K - $120K *
Unlock potential by performing forensic analysis, consulting on cybersecurity incidents, and assessing technical controls to enhance security posture and protect critical information systems within a...
3 weeks ago
$89K - $168K *
Empower the software engineering team to design, develop, and test innovative applications and platform solutions. Collaborate across the SDLC while adhering to best practices and proactively resolvin...
Reposted 1 week ago
$110K - $130K *
Transform security operations by designing and implementing ServiceNow SecOps solutions that enhance incident response, vulnerability management, and automation, while collaborating across teams to en...
4 days ago
Solutions Sales Executive (AE), Pharmaceutical Manufacturers - Remote
$60K - $130K *
Seek a dynamic Solution Sales Executive to drive growth in the pharmaceutical sector. Focus on creating lasting executive relationships, closing opportunities, and executing strategic account plans wh...
2 weeks ago
Account Executive - Splunk (Remote)
$308K - $389K *
Partner with us to drive significant revenue growth by leading enterprise accounts. Leverage your sales expertise to explore new business opportunities, deepen relationships, and deliver exceptional s...
1 week ago
$90K - $110K *
Transform weapon system installations for the U.S. Navy by managing advanced projects across land-based and maritime environments, ensuring operational readiness for diverse international customers...
Yesterday
Senior Project Manager - remote
$100K - $120K *
Grow your career with us as you lead complex enterprise implementations, managing client relationships and cross-functional teams. Your expertise in delivery and process will drive project success and...
1 week ago
Account Executive (Hunter) - Enterprise, North Carolina
$130K - $170K *
Help us drive growth by forging relationships with enterprise clients, developing strategic account plans, and delivering tailored technical solutions that align with their business objectives for las...
2 weeks ago
Sr Enterprise Account Executive - SLED
$150K - $180K *
Accelerate progress at the forefront of SaaS solutions by driving new business sales, nurturing C-suite relationships, and leading collaborative account strategies to achieve ambitious growth targets...
1 week ago
Specialist Account Executive, SecOps - Enterprise, PA/MD/VA/DC/Fed
$113K - $162K *
Unlock potential by driving revenue growth in security operations. You'll be the key specialist in your region, leading cloud transformation efforts and collaborating with sales teams to close complex...
5 days ago
$110K - $130K *
Drive robust security practices by collaborating with teams to ensure compliance, mitigate risks, and enhance governance for secure application and cloud environments. This hands-on role combines deep...
2 weeks ago
Senior Sales Engineer, Embedded & IoT
$138K - $168K *
Join us to drive technical strategy for complex sales engagements in satellite connectivity. Partner with sales teams to deliver innovative solutions, mentor talent, and shape product direction while...
6 days ago
Account Executive, Patient Experience
$81K - $92K *
Grow your career by driving new business through consultative sales in a dynamic remote environment. Engage with healthcare providers, manage a sales pipeline, and contribute to our sustained growth w...
Reposted 1 week ago
Systems Architect Oversight Engineer
$89K - $148K *
Lead the digital transformation of risk management for aerospace systems oversight, ensuring rigorous quality governance by integrating advanced data analytics and predictive modeling into the Nationa...
1 week ago
$84K - $152K *
Unlock potential by driving demand creation for embedded solutions, influencing product development decisions, and building strategic customer relationships. Collaborate with sales and engineering tea...
Today
$80K - $104K *
Support client production environments by delivering timely, effective Java software solutions. Collaborate across teams, manage issue tracking, and ensure high customer satisfaction through hands-on...
3 weeks ago
Technical Support Enablement Trainer
$95K - $115K *
Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...
1 week ago
Account Executive, Business Sales - Tampa
$43K - $129K *
Unlock new business opportunities as a dynamic sales professional, driving account growth through cold calling, prospecting, and tailored solutions. Collaborate with teams to exceed quotas and foster...
Reposted 1 month ago
$100K - $120K *
Join a dynamic team driving new business growth in cybersecurity. You will engage decision makers, close high-value deals, and collaborate with partners to deliver innovative solutions across various...
Reposted 1 week ago
Security Incident Response Engineer
$125K - $150K *
Unlock advanced security analytics by leveraging your expertise to enhance incident response capabilities. Collaborate with cross-functional teams to develop scalable solutions and mitigate risks whil...
Yesterday
$100K - $120K *
Execute strategies to drive new customer acquisition and revenue growth in assigned accounts. Collaborate with partners to identify opportunities, manage pipelines, and close deals while fostering rel...
Reposted 4 days ago
$96K - $123K *
Transform identity and access management with AI-driven strategies. Lead innovation in IAM governance, automation, and compliance reporting while collaborating across teams to enhance security and str...
3 weeks ago
Account Executive - Splunk - Higher ED MidAtlantic
$259K - $351K *
Help us drive revenue growth by engaging with large public sector accounts. You'll leverage your expertise to exceed targets, expand client relationships, and deliver impactful solutions in a fast-pac...
Reposted 5 days ago
Cloud Alliance Manager, AWS - Remote
$93K - $163K *
Elevate the AWS partnership by building co-sell, co-market, and co-build initiatives, driving joint revenue and solutions. Collaborate cross-functionally to foster growth and operationalize strategic...
1 week ago
Remote Support Engineer -MR/CT/VL
$86K - $138K *
Optimize remote support services for medical imaging systems, ensuring efficient troubleshooting, issue escalation, and enhanced customer experience across multiple modalities. Drive operational excel...
3 weeks ago
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100k?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.