Support Escalation Engineer Jobs in Palo Alto, CA

Partner with us to elevate customer success by providing exceptional support and training on equipment and dealership matters. Engage with clients to assess needs, ensure proper equipment use, and fac...

Drive customer acquisition and revenue growth by managing full-cycle sales with AI-focused organizations. Engage technical buyers, negotiate deals, and enhance relationships while leading the GTM stra...

Drive exceptional user experiences by crafting production-ready UI in React and TypeScript. Collaborate with design and engineering to elevate quality across enterprise operations while balancing spee...

Join a dynamic team to enhance post-implementation customer experiences for integrations. Drive collaboration between customers, vendors, and engineering to resolve complex issues, ensuring seamless i...

Elevate customer satisfaction by owning technical issues from start to finish, collaborating with cross-functional teams, and implementing support improvements to enhance our service quality and clien...

Join us to develop complex integrations and business reports in Oracle HCM Cloud. Collaborate with cross-functional teams to enhance system features and ensure secure application solutions that meet b...

Lead the full sales cycle for enterprise clients, driving growth in complex tech organizations. Collaborate cross-functionally to refine outreach strategies and foster long-term partnerships while sho...

Unlock potential by leading innovative product marketing strategies for secure cloud solutions. Collaborate with teams to articulate compelling narratives, drive go-to-market initiatives, and enhance...

Lead technical adoption across strategic accounts, fostering deep relationships while ensuring optimal performance of JVM applications through hands-on troubleshooting and architectural guidance...

Shape the future of technical support by providing expert guidance on complex computer systems, collaborating with sales and service teams, and driving customer satisfaction through effective troubles...

Join a team that's dedicated to managing high-profile projects with a focus on risk decision-making. Oversee project lifecycle from initiation to delivery while coordinating with various stakeholders...

Drive the performance and reliability of laboratory automation systems by providing expert support, maintenance, and calibration services. Collaborate with cross-functional teams to enhance operationa...

Elevate customer experiences by mastering the CARTO platform, driving engagement, and delivering insights throughout the customer lifecycle to achieve impactful results...

Elevate engineering practices by leading a CloudOps team focused on modernizing internal platforms and enhancing developer experience. Shape a culture of enablement and transform legacy systems into a...

Lead the charge in developing secure firmware solutions, driving technical direction and collaborating with teams to enhance product security across embedded systems while mentoring junior engineers a...

Lead the charge in enhancing application security by partnering with development teams, ensuring secure operations at scale, and driving best practices in threat modeling and code reviews throughout t...

Engage with enterprise clients to drive product adoption and long-term success. Collaborate cross-functionally, leverage your B2B SaaS expertise, and help clients achieve excellence in hiring with our...

Transform portfolio analytics and policy design for a leading Card Credit Risk team, driving performance improvements through data-driven insights, strategic partnerships, and innovative policy develo...

Lead the charge in advancing Apple’s Car Key technology by ensuring top-tier quality through innovative testing and collaboration with automotive partners, driving complex validation processes and tec...

Lead the charge in emergency call handling projects, ensuring successful deployment and support of Next Generation 911 solutions. Collaborate with customers and teams to enhance public safety response...

Drive innovation in sensor technology by developing advanced algorithms for sensor fusion across diverse applications, balancing performance and efficiency while collaborating globally on the full pro...

Join a dynamic team as a technical authority, guiding customers through complex challenges and ensuring successful product adoption while advocating for their needs and driving business value across a...

Accelerate the development of scalable, impactful learning experiences for technical enablement audiences. Collaborate with SMEs to design and enhance training programs that drive technical fluency an...

Contribute to system reliability by enhancing observability and operability of core services, managing incidents, and implementing disaster recovery strategies for improved resilience and performance...

Lead transformative initiatives in Data Protection and Developer Experience, driving cross-functional collaboration to enhance security and productivity in AI-backed product development. Shape strateg...