Support Escalation Engineer Jobs in New York, NY

Unlock potential by designing robust security architectures for AI/ML systems, focusing on protecting data and models from emerging threats while ensuring compliance with industry standards in a dynam...

Lead the charge in optimizing user journeys for engagement and retention. Design multi-channel re-engagement strategies for high-value client interactions, focusing on maximizing long-term value throu...

The Director of Manufacturing Engineering will lead the development and implementation of a scalable manufacturing system for modular high-rise construction, ensuring efficiency and precision across m...

Support clinical trial success by leading site engagement and patient recruitment globally. Ensure compliance and safety while providing expert insights and training. Collaborate with cross-functional...

Transform customer success in healthcare by guiding clients through automation and AI enhancements, leveraging your technical expertise and collaborative spirit to drive measurable business value and...

Champion a high-performing Sales Engineering team, driving industry expansion by developing processes and creating collateral to empower customer success and engagement. Collaborate cross-functionally...

Unlock the potential of ServiceNow by leading development efforts, collaborating with stakeholders, and guiding a team through complex challenges in ITSM, CSM, and integrations while ensuring high-qua...

Advance customer success by architecting innovative cloud solutions and driving technical engagements. Collaborate with sales teams to address client challenges, lead demos, and deliver value through...

Help us deliver high-quality voice technology projects by leading cross-functional teams, managing timelines, and ensuring project excellence through strategic collaboration and decision-making. Lever...

Play a key role in guiding strategic enterprise clients through technical challenges and maximising product adoption across our payment solutions. Collaborate with internal teams to deliver exceptiona...

Lead the charge in end-to-end service delivery and client management, overseeing cross-functional teams to ensure operational excellence and drive customer satisfaction while meeting complex business...

Deliver expert training and support in NICU applications, enhancing clinical education and user proficiency to optimize patient care and drive customer satisfaction throughout the implementation and p...

Join a team that assesses and manages telematics data to enhance fleet safety. Collaborate with partners to implement risk strategies and provide top-tier support while ensuring effective communicatio...

Unlock potential by leading a dynamic Customer Success team focused on driving value and growth for strategic enterprise clients. Foster partnerships and ensure high-quality engagement to enhance cust...

Drive impactful AI adoption for global development organizations by building strategic partnerships, understanding their unique missions and goals, and optimizing their use of AI products to maximize...

Drive AI transformation by architecting scalable solutions on the ELITEA platform. Collaborate with teams to implement intelligent automation, establish standards, and mentor staff for impactful busin...

Join a dynamic IT team to provide hands-on technical support for hardware, software, and networking needs, ensuring seamless operations and high-quality service to users across multiple locations and...

Partner with us to provide critical support and integration for IT systems across diverse environments, enhancing operational efficiency and improving technology utilization for a wide range of users...

Elevate your career by supporting connected vehicle technologies. Leverage your technical expertise and customer service skills to resolve incidents and enhance user experiences within the Connected C...

Lead the charge in defining and executing strategic marketing for enterprise and institutional client segments. Drive growth through impactful positioning, collaboration, and thought leadership across...

Join a team that's dedicated to enhancing sales through DEX expertise. Drive growth by coaching sellers, leading customer engagements, and shaping compelling value propositions for the Americas market...

Champion technical solutions and integration for clients, ensuring seamless project execution from pre-sales to post-sale. Collaborate across teams to enhance processes, tackle client inquiries, and d...

Drive new business within enterprise accounts in the Finance industry. Manage long-term relationships, execute sales strategies, and lead a sales team to surpass revenue targets while fostering collab...

Champion the modernization of FAA's Alaskan flight service systems by overseeing automation projects, ensuring technical excellence and stakeholder collaboration for successful outcomes across challen...

Drive customer satisfaction and retention by managing enterprise accounts, enhancing application engagement, and delivering data-driven insights. Collaborate cross-functionally to ensure customers rea...