Support Escalation Engineer Jobs in New York, NY

Help us redefine enterprise sales by owning the full cycle and shaping our go-to-market strategy. Join a dynamic team where your impact is immediate and your entrepreneurial spirit is valued...

Join a team that's transforming legal workflows into AI solutions. Collaborate with law firms to understand their needs, develop prototypes, and ensure successful integration and adoption of innovativ...

Pioneer the future of enterprise collaboration platforms, leading a team to enhance Microsoft 365 and ensure compliance for over 13,000 users. Drive innovation and strategic initiatives while managing...

Shape the future of security engineering by embedding robust practices into development. Collaborate with engineers to enhance platform security, automate compliance, and build scalable tools that emp...

Drive customer success by ensuring seamless onboarding and product adoption. Collaborate with cross-functional teams to enhance user experience and deliver strategic value, while managing implementati...

Pioneer partner success by leading technical enablement for contact center solutions. Drive onboarding, co-selling support, and strategic architecture using Zendesk and AWS technologies to empower par...

Transform life sciences engagement through innovative workflows, designing effective AI interfaces for enterprise customers, and managing large-scale document retrieval within a collaborative team env...

Champion innovation by enhancing our cloud infrastructure and automating operations. Collaborate with cross-functional teams to drive AI-powered solutions and ensure software reliability in a dynamic...

Join us to drive full-cycle sales of an innovative AI platform, engaging top audit and advisory firms. Build relationships, implement strategies, and redefine industry standards while navigating compl...

Shape the future of product marketing by crafting compelling narratives for launches across diverse product lines. Collaborate with teams to ensure cohesive messaging and drive engagement through inno...

Develop impactful GTM strategies to launch AI solutions, driving product adoption and shaping messaging for diverse audiences. Collaborate across teams to ensure successful product positioning and opt...

Join a dynamic engineering team to build and maintain production platforms, driving architectural decisions and mentoring junior engineers while ensuring system reliability and integration with IT Sec...

Accelerate progress at the intersection of technology and partnerships, driving revenue growth through strategic relationships with top-tier Global System Integrators. Leverage insights to influence p...

Shape the future of secure member authentication by leading a senior team in building innovative identity solutions. Drive technical decisions and design across the customer identity stack, ensuring r...

Join a dynamic team to drive revenue by collaborating with account management, presenting technical solutions, and enhancing the sales process. Leverage your expertise in software analysis and custome...

Transform customer advocacy into a strategic engine, leading end-to-end review programs across key platforms. Drive market proof and competitive differentiation while collaborating cross-functionally...

Join a dynamic team as you leverage your pre-sales expertise to empower SMB/Commercial customers in cloud security. Deliver impactful demonstrations and training while collaborating with account execu...

Optimize medical device utilization in health systems by leveraging expertise in cardiovascular, interventional radiology, and general surgery. Collaborate with stakeholders to drive cost reduction an...

Drive revenue growth by building relationships and closing new business opportunities in Wealth Management and Family Office segments, leveraging your fintech expertise to deliver tailored solutions a...

Support our mission by enhancing our Atlassian ecosystem, optimizing user experience across Jira, JSM, and Confluence while ensuring robust integrations and maintaining system performance across the N...

Join a team that's driving growth by building strategic partnerships with K-12 education leaders. This role focuses on managing a regional portfolio, executing sales strategies, and presenting innovat...

Lead the charge in regional data center deployments, ensuring customer-centric execution and operational excellence. Drive strategic initiatives, manage teams, and enhance performance through effectiv...

Lead the development of scalable systems, balancing individual contributions with technical guidance. Collaborate across teams to tackle complex engineering challenges in security and AI, while evolvi...

Join a team that's transforming healthcare by driving strategic account growth and solving complex identity challenges. Collaborate with cross-functional teams to deliver measurable outcomes and enhan...

Make your mark at our cybersecurity team by assessing and fortifying security measures across diverse computing environments. Collaborate with stakeholders to enhance cybersecurity protocols and imple...