Support Escalation Engineer Jobs in New York, NY

Accelerate progress at the intersection of technology and government systems. Own and enhance critical platforms, ensuring reliability and performance while collaborating with diverse teams to deliver...

Unlock technical excellence by providing critical support for product implementations, ensuring seamless installations and troubleshooting for diverse technologies. Collaborate with teams to enhance c...

Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...

Shape the future of enterprise AI by designing and enhancing knowledge graphs, ensuring high-quality context for AI agents, and driving continuous improvement across platforms and integrations. Collab...

Transform backend services and REST APIs in a collaborative environment. Leverage your software engineering skills to support cyber training initiatives, utilizing modern technologies and cloud infras...

Lead a dedicated team managing the ITSM platform, overseeing user access, catalog maintenance, and performance monitoring to enhance IT service delivery for a federal agency. This role drives operatio...

Unlock potential by delivering expert technical support to Customer Success Managers across enterprise accounts. Drive impactful engagements focused on optimizing conversational AI solutions within a...

Elevate your career by leading customer advocacy initiatives that drive engagement and impact. Collaborate cross-functionally to enhance customer relationships and leverage insights for program growth...

Engage in strategic leadership to drive Channel Security sales across North America, managing a team to enhance revenue and operational excellence while fostering relationships with key partners and s...

Take ownership of complex technical issues, driving resolution and enhancing customer experience through deep problem-solving and collaboration with cross-functional teams...

Innovate solutions by analyzing and recommending implementation plans. Collaborate with agile and project teams to ensure smooth operations and compliance, while delivering training and support for us...

Unlock your potential by partnering with Sales to drive customer success, manage technical pre-sales processes, and mentor new team members while ensuring seamless transitions from sale to implementat...

Champion security excellence by driving secure SDLC practices, managing compliance, and leading incident response. Collaborate with DevOps and ensure robust risk management practices to protect vital...

Join a team that's driving revenue growth by bridging technical solutions with business outcomes. Collaborate with Account Executives to deliver tailored demonstrations and scalable architectures, ens...

Elevate your career by designing and optimizing wireless networks for diverse industries. Collaborate with IT teams to implement solutions, troubleshoot issues, and enhance performance in a dynamic en...

Empower clients by leveraging deep ONESOURCE Direct Tax expertise to design innovative solutions using AI and automation tools. Engage directly with customers, manage projects, and drive efficiency wh...

Join a team that's driving partner growth through strategic marketing initiatives. Lead the development of integrated plans for top silicon partners, ensuring alignment with business objectives to acc...

Join a dynamic team as you drive revenue growth by identifying new opportunities and expanding existing accounts in K-12 education. Leverage your consultative selling skills to deliver impactful solut...

Empower the future of information security by leading incident response efforts, ensuring compliance, and safeguarding cloud environments against threats while collaborating across teams to enhance se...

Lead the charge in securing backend systems by designing encryption, managing identities, and ensuring compliance. Collaborate with a small team to enhance user privacy and build robust security pract...

Support our CEO by managing a complex calendar, coordinating travel, and ensuring effective communication. Your organizational skills and judgment will be key in maintaining priorities and facilitatin...

Shape revenue growth and client relationships by driving sales strategies in AI-led software engineering, application modernization, and IT operations. Collaborate with leadership to identify opportun...

Shape the future of our global environmental monitoring products by leading product marketing, influencing sales strategies, and enhancing competitive positioning. Collaborate across teams to create i...

Join a team that's driving strategic growth by deepening executive relationships and expanding our platform's impact across high-value customer accounts. Collaborate with cross-functional teams to sol...

Join a dynamic team to drive sales of mission-critical technology for public safety. Engage with emergency response agencies, navigate complex procurement cycles, and deliver innovative solutions that...