Support Escalation Engineer Jobs in New York, NY

Transform your career by leading a high-performing team to create compelling thought leadership content. Drive strategic narratives that align with business priorities and market trends while fosterin...

Join our team to innovate cutting-edge web solutions for news platforms, collaborating with industry leaders while enhancing user engagement through scalable technologies and robust feature developmen...

Elevate operational efficiency by developing and implementing technical solutions that enhance core insurance functions through automation and collaboration with cross-functional teams...

Transform enterprise operations by developing AI solutions tailored to customer needs. Engage directly with clients, manage the full technical lifecycle, and drive measurable improvements in AI perfor...

Join a team that's dedicated to enhancing application services in cloud environments. You'll install and upgrade applications while collaborating with experts to ensure optimal performance and support...

Transform business workflows by developing and maintaining applications that enhance productivity and information sharing across teams. Collaborate with IT and business units to deliver innovative sol...

Lead the charge in designing and scaling a next-gen platform that processes vast data streams, enabling real-time detection and response across security products. Collaborate with teams to innovate an...

Unlock potential by leading the Tactical Datalink product area, driving innovative system architectures, and ensuring mission effectiveness through expert technical leadership and collaboration within...

Transform technical support operations by leading a dynamic team focused on automation and self-service solutions, enhancing efficiency and user experience for over 35,000 associates while driving inn...

Transform healthcare sales by driving enterprise growth through strategic outreach and complex deal management. Engage with key stakeholders in health systems and life sciences to deliver impactful so...

Drive complex security initiatives, mentor engineers, and lead investigations into high-impact incidents, focusing on AI/LLM security posture and compliance across multiple domains...

Engage with clients to design and implement advanced Physical Security Systems. Collaborate with top engineers on complex projects, ensuring high-quality solutions and customer satisfaction while mana...

Elevate client engagement by driving revenue growth through strategic sales initiatives, relationship building, and effective account management within the technology sector, targeting Mid-Tier and Fo...

Accelerate your career by driving revenue growth through strategic sales and relationship building with key accounts. Collaborate with teams to expand market presence and achieve ambitious growth obje...

Join us to empower user support as a Tier I Service Desk Agent, resolving IT incidents, guiding junior analysts, and enhancing service processes within a large, multi-security IT environment in a hybr...

Unlock potential by leveraging your expertise in structural engineering to ensure the integrity and safety of marine vessels. Collaborate with a dynamic team to support critical naval operations and e...

Champion customer experience transformation by designing innovative contact center solutions. Collaborate with executives to define strategies across CCaaS, CRM, AI, and analytics, ensuring seamless c...

Unlock new revenue streams by driving market strategies for public sector clients across Transit Signal Priority and Emergency Vehicle Preemption solutions. Lead engagement and negotiations with key m...

Transform integration solutions by designing and developing robust MuleSoft applications. Collaborate with cross-functional teams to ensure high-quality delivery and optimize performance while mentori...

Transform enterprise sales by driving full-cycle processes, building multi-stakeholder relationships, and leveraging AI tools to achieve quota and deliver impactful solutions to large organizations...

Empower impactful narratives as you architect and lead a global CEO communications strategy, translating complex tech innovations into compelling stories that resonate across media and digital platfor...

Empower your career by leading IT systems development, implementation, and maintenance. Oversee complex networks, ensure security, and drive automation, all while collaborating to enhance operational...

Innovate and lead a dynamic Technical Support team, driving efficiency and automation to enhance service delivery for over 35,000 associates. Foster a culture of collaboration and continuous improveme...

Shape the future of enterprise sales by driving strategic account growth. Collaborate with a dedicated team to secure high-value clients and develop long-term partnerships, leveraging AI tools to enha...

Lead project management initiatives within the MSSP business, driving product transitions and strategic programs. Collaborate cross-functionally to ensure timely delivery and quality outcomes while fo...