Support Escalation Engineer Jobs in New York, NY

Join a team that architects and deploys advanced AI search solutions, guiding clients through implementation while ensuring scalable, customized results. Collaborate with technical teams and enhance u...

Champion customer satisfaction by leading a high-performing support team, enhancing operational efficiencies, and collaborating with cross-functional partners to drive metrics-based improvements while...

Lead the charge in application support by acting as the key liaison for clients, ensuring seamless service delivery, managing incidents, and coordinating between teams to meet SLA requirements and dri...

Unlock potential by building and evolving a scalable internal AI platform. Collaborate with multiple teams to drive innovation and efficiency, while empowering colleagues to leverage AI tools for enha...

Help us drive IT Services sales across North America by connecting with clients in key industries, crafting tailored digital transformation solutions, and building lasting relationships with senior st...

Unlock your potential as you design and execute advanced AI security testing strategies. Partner with engineering teams to identify and mitigate vulnerabilities across diverse infrastructures, includi...

Optimize client engagements by diagnosing business needs and translating data into actionable insights. Collaborate with cross-functional teams to drive effective adoption and measurable outcomes from...

Drive program governance and structure across a diverse global product portfolio, ensuring transparency, cross-sell opportunities, and long-term growth through consistent management and collaboration...

Unlock potential by designing and implementing innovative software solutions. Collaborate with diverse teams to meet client needs and enhance relationships. Utilize best practices in engineering to dr...

Join a team that's transforming federal healthcare observability through advanced telemetry, operational analytics, and monitoring solutions. Leverage your expertise with Elastic Observability to enha...

Join a dynamic sales team to develop and implement strategies that drive revenue growth while leading a talented group, fostering relationships, and innovating sales processes to thrive in a competiti...

Drive effective onboarding and enablement for SDRs, managing multiple projects while enhancing skills and strategies that accelerate ramp-up and improve pipeline generation. Collaborate with teams to...

Join us to drive education innovation as a strategic partner, collaborating with sales teams and institutions to transform challenges into tailored solutions, while showcasing Salesforce's powerful pl...

Own the go-to-market strategy, driving compelling narratives and enabling cross-functional collaboration to position and launch core cybersecurity products effectively. Shape messaging and create impa...

Elevate design effectiveness by providing DFx leadership, ensuring manufacturability, assembly efficiency, and quality throughout product lifecycles while collaborating across engineering, manufacturi...

Drive high-impact consulting and project management for legal operations, enhancing client relationships and developing technical solutions. Collaborate with a talented team, ensuring top-tier service...

Drive revenue growth by managing K-12 accounts, executing strategic sales plays, and ensuring comprehensive client engagement. Collaborate across teams to meet targets while maintaining high standards...

Optimize Kubernetes clusters for diverse environments, driving integration of ESRI services with focused attention on scalability, observability, and efficient data sharing for mission success across...

Transform client challenges into streamlined solutions by leading ServiceNow workstreams, collaborating with technical teams, and translating complex requirements into actionable designs, all while fo...

Lead and drive complex IT and strategic initiatives, ensuring alignment with business goals while managing cross-functional teams and executive stakeholders for successful project execution and delive...

Develop and execute tailored sales strategies targeting major enterprise accounts. Build relationships with key executives, analyze customer needs, and deliver impactful solutions to drive growth and...

Unlock potential by leading strategic technology design for data center projects. Serve as a trusted advisor, ensuring robust, scalable solutions that meet business objectives and align with industry...

Champion innovative ServiceNow solutions by leading collaborative initiatives that align business needs with technology. Drive design, analysis, and improvements while mentoring teams to enhance clien...

Join a team that's driving AI and automation strategies to enhance enterprise operations. Collaborate in designing governance frameworks, evaluating technologies, and ensuring impactful adoption acros...

Drive the optimization of enterprise compute and storage services by maintaining asset integrity, managing performance metrics, and collaborating with teams to enhance operations and compliance in a h...