Support Escalation Engineer Jobs in New York, NY

Lead the charge in optimizing the AMS partner portfolio, aligning strategic partners with high-value opportunities. Drive execution, remove blockers, and ensure measurable outcomes through effective c...

Deliver innovative routing solutions for enterprise-scale contact centers. Design and build a robust routing engine that intelligently distributes interactions across various channels, ensuring high a...

Join a team that's designing and building a cutting-edge routing platform for enterprise contact centers. Develop scalable backend services for real-time interaction distribution, ensuring high availa...

Shape the future of contact center technology by developing a cutting-edge routing engine. Collaborate with cross-functional teams to deliver scalable, resilient solutions that optimize real-time inte...

Join a team that's transforming businesses by leveraging cloud technology. As a key player, you'll engage with customers to craft innovative solutions, troubleshoot challenges, and drive adoption of c...

Shape the future of technical enablement by leading a team to drive impactful sales engineering strategies and programs across global segments, ensuring alignment and excellence in execution to enhanc...

Drive strategic partnerships and technical solutions for revenue growth, collaborating with sales teams to secure complex integrations and enhance client experiences across mid-market and enterprise s...

Pioneer the technical sales landscape by defining best practices, engaging with IT leaders, and building a robust SE toolkit. Collaborate closely with GTM leaders to drive technical evaluations and es...

Transform complex network systems by leading design, implementation, and support efforts. Collaborate with diverse teams to enhance telecommunications infrastructures and ensure compliance with cybers...

Champion ETF strategies to enhance client operations and education. Collaborate with internal teams and market participants to optimize ETF execution and facilitate new issuer onboarding in a dynamic...

Unlock potential by leading key customer relationships, ensuring success through expert technical support and problem resolution. Collaborate with teams to enhance customer satisfaction and retention...

Lead the development and implementation of quality plans, ensuring compliance with agency specifications while overseeing QA/QC activities and documentation for large-scale construction projects in tr...

Unlock potential by partnering with sales teams to deliver innovative cloud solutions. Engage with customers to address technical challenges, drive business growth, and architect comprehensive strateg...

Join a pioneering team to shape innovative software solutions, engaging directly with customers to transform their challenges into reliable deployments. Leverage your engineering skills to drive impac...

Join our team as a Security Partner and drive impactful security enhancements. Collaborate with enterprise leadership, manage risk, and provide expert guidance, while advancing your security career th...

Join us to support the development of sonar and navigation tools for U.S. Navy submarine programs. Collaborate with senior engineers to analyze data, enhance MATLAB tools, and contribute to technical...

Unlock potential by providing expert operational support for Windows environments. Manage complex incidents, ensure service availability, and collaborate across teams to enhance customer experiences i...

Join a high-performance sales team to build Executive-level relationships, drive revenue growth, and engage in complex sales with major accounts. Your expertise will significantly impact vital industr...

Join a dynamic team as a Sr. Solutions Engineer, leveraging your expertise to solve complex business challenges for mid-market customers, driving impactful solutions and fostering collaboration to enh...

Lead operational and strategic initiatives to enhance client IT services, ensuring team performance and client satisfaction while managing budgets and technical escalations. Drive collaboration and co...

Shape the future of security by leading cross-functional initiatives to enhance incident detection and response capabilities. Collaborate with diverse teams to identify risks, develop automation, and...

Unlock potential by overseeing a portfolio of enterprise accounts, fostering strategic partnerships, and driving user engagement to achieve measurable outcomes. Collaborate with internal teams to deli...

Shape the future of security and compliance by collaborating with diverse teams to implement strategic initiatives. Leverage your expertise in risk management and data privacy to drive impactful solut...

Join a dynamic team as you architect resilient AWS and Kubernetes infrastructures, driving automation and observability while ensuring compliance in a fast-paced healthcare environment. Shape the futu...

Unlock the potential of healthcare infrastructure as you design, deploy, and optimize resilient AWS and Kubernetes systems, ensuring compliance and operational excellence while mentoring engineers and...