Support Escalation Engineer Jobs in New York, NY

Lead the charge in transforming IT support through automation and AI, enhancing employee experience and operational efficiency while proactively addressing recurring issues and optimizing helpdesk wor...

Analyze and enhance business processes across the services lifecycle. Develop reporting solutions and dashboards to drive informed decisions, improve revenue predictability, and support stakeholders i...

Join our U.S. Government Support Engineering team to tackle complex technical challenges in secure environments. Leverage your Linux expertise and customer support skills to enhance GitLab's performan...

Champion cloud reliability by designing Python-based AWS solutions and engineering tools. Leverage Infrastructure-as-Code with Terraform to enhance platform reliability and automate processes across t...

Champion growth by engaging with complex accounts, driving strategic sales, and collaborating with technical leaders to enhance incident management solutions. Leverage AI tools to accelerate deal cycl...

Optimize security environments by implementing crowd strike's Next-Gen SIEM. Collaborate with diverse clients to enhance security monitoring strategies, investigate threats, and deliver quality report...

Partner with us to create and deploy innovative solutions, enhancing products from initial design through scaling, while collaborating directly with government stakeholders and improving our engineeri...

Engage your expertise to lead complex HL7 integrations across healthcare systems, enhancing interoperability and data-sharing capabilities. Collaborate with stakeholders to ensure successful implement...

Transform the cloud communication landscape by optimizing existing systems, driving AI innovations, and mentoring teams. Lead complex integrations and troubleshoot major incidents to enhance performan...

Lead the charge in driving enterprise sales across the TOLA region, building strong relationships and collaborating with cross-functional teams to deliver exceptional customer experiences and achieve...

Shape the future of endpoint management by overseeing timely delivery of equipment, ensuring operational stability, and enhancing user satisfaction through effective personnel management and technical...

Transform educational outcomes by leading strategic partnerships with K-12 districts. Leverage your expertise to drive literacy initiatives, influence district strategies, and foster long-term relatio...

Empower the future of advertising by driving customer success and maximizing revenue. Collaborate with sales teams to enhance client relationships and optimize campaign performance in a dynamic, fast...

Empower security excellence by leading ServiceNow implementations, ensuring compliance with NIST and FedRAMP standards, and enhancing platform security through innovative governance and risk managemen...

Join a team that's transforming higher education through technical modernization, leveraging your expertise in Colleague solutions to guide clients in successful migrations to cloud-based systems, enh...

Deliver innovative software solutions that address complex customer needs, collaborating with cross-functional teams to enhance product capabilities and drive growth in a fast-paced environment...

Unlock potential by bridging engineering and customer success, translating complex technical concepts for diverse audiences, and driving impactful solutions that enhance customer experiences and busin...

Contribute to the sales cycle by designing tailored API solutions for airlines and travel operators. Engage with stakeholders to uncover needs, deliver compelling demos, and ensure seamless onboarding...

Champion data-driven emergency response initiatives by leading analytics, ensuring quality assurance, and collaborating with global teams to enhance decision-making and program effectiveness in infect...

Unlock potential by driving client growth and retention through strategic relationships with C-Level executives, ensuring maximum value delivery and identifying new opportunities within a defined terr...

Unlock client growth opportunities through strategic relationships, driving value in a fast-paced B2B sales environment. Collaborate with C-Level Executives across diverse sectors to ensure client sat...

Join a dynamic team to drive client growth and retention by building trust-based relationships with C-Level Executives, ensuring they maximize value from services while identifying new opportunities f...

Unlock potential by providing expert support in chemical management and equipment troubleshooting, ensuring optimal performance at customer sites while fostering strong relationships and driving resul...

Take ownership of technical leadership within a dynamic engineering team, enhancing software solutions for workload security. Focus on scalability, performance, security, and reliability in complex en...

Lead the charge in developing AI-driven solutions that impact large enterprises. Collaborate with customer-facing strategists, tackling end-to-end technical components while delivering measurable busi...