Support Escalation Engineer Jobs in Irving, TX

Deliver innovative Optical Networking solutions, guiding customers through design, implementation, and support while maximizing technology benefits, mitigating risks, and ensuring seamless operational...

Elevate your career by leading a diverse team of engineers in a dynamic environment. Drive talent management and technical initiatives to support critical analysis and verification efforts, while fost...

Unlock potential by delivering exceptional technical support to customers. Collaborate with engineering teams to troubleshoot and resolve complex networking and cybersecurity issues while developing e...

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Champion implementation and support of call recording, speech analytics, and workforce management solutions, ensuring stability and scalability through hands-on engineering and effective vendor coordi...

Elevate your career by collaborating with Enterprise customers to develop and deliver tailored SOWs, leveraging your technical proficiency in contact center solutions and ensuring optimal service exec...

Lead quality initiatives to establish AI-centric testing standards, ensuring robust engineering workflows in data pipelines and AI models. Drive the implementation of quality metrics and automation st...

Lead strategic customer relationships to enhance security outcomes and platform adoption. Collaborate across teams to guide customers in maximizing their investments and achieving value-based goals, d...

Unlock the potential of distressed engagements by stabilizing and restructuring complex delivery projects. Drive success through expert governance, risk analysis, and team leadership, ensuring impactf...

Join a team that ensures system stability and resilience by leveraging expertise in cloud technologies, scripting, and troubleshooting to enhance production environments and optimize DevOps practices...

Accelerate progress at driving sales growth through Managed Service Providers. Leverage your expertise in cybersecurity technology sales to identify and enable new partnerships, ensuring pipelines are...

Take ownership of developing and implementing an IAM framework that enhances security protocols and ensures compliance. Collaborate across teams to establish a robust, scalable identity management pla...

Shape the future of network security by managing critical infrastructure and cloud services. Leverage your expertise to enhance security measures, troubleshoot complex issues, and collaborate with div...

Champion automated testing by designing scalable frameworks for validating 5G Core Network Functions. Collaborate with multi-disciplinary teams to ensure robust test coverage in complex systems, enhan...

Collaborate with Sales and Product teams to drive technical validation and enhance customer experiences throughout the sales cycle, while managing demos, RFP responses, and solution designs in a dynam...

Deliver critical systems engineering support for platform integration, planning, and analysis. Engage in diverse projects, contribute to advanced technologies, and grow your career in a dynamic remote...

Unlock potential by enhancing manufacturing test processes through optimization, support, and analysis. Collaborate with engineers to improve productivity, yield, and product quality in a dynamic, per...

Drive innovation in software engineering by designing, developing, and implementing complex solutions. Lead projects while collaborating with cross-functional teams to enhance product quality and exce...

Engage with small to medium-sized businesses to drive sales growth through prospecting, cold calling, and relationship building, showcasing the value of innovative wireless solutions and exceeding quo...

Explore the forefront of AI security by evaluating and mitigating risks in AI/ML systems. Collaborate with cross-functional teams to embed security controls and drive the safe integration of AI techno...

Transform customer experiences by implementing software solutions. Collaborate with teams to enhance functionalities, manage projects, and support clients in effectively utilizing system integrations...

Lead the charge in advancing site reliability engineering across diverse data platforms. Enhance data pipelines and ensure resiliency and scalability through automation, monitoring, and collaboration...

Join a team that's at the forefront of enhancing productivity and collaboration through Microsoft 365 solutions. You'll leverage your technical expertise and leadership skills to drive impactful initi...

Shape the future of customer engagement by providing technical expertise and guidance that enhances the adoption and effectiveness of GitLab across diverse workflows through interactive support and st...

Join a dynamic team as a Sales Engineer, bridging technical expertise and sales strategy. Collaborate with executives and partners to drive revenue growth, enhance customer satisfaction, and optimize...