Support Escalation Engineer Jobs in Dallas, TX

Drive software solutions by analyzing issues and collaborating with teams to improve CRM products, enhancing performance and user experience while ensuring effective consultation and optimal configura...

Champion exceptional customer support through complex investigations, improving product reliability. As part of a global team, you’ll impact Fortune 500 enterprises by delivering insights that drive s...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

Join our team as a Senior Application Support Engineer to ensure seamless operations and drive continuous improvements. You'll optimize business applications, facilitate transitions, and enhance servi...

Optimize customer success by operationalizing the Tanium platform, solving complex issues, and enhancing security and compliance through effective technical collaboration and communication in enterpri...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

Elevate sales effectiveness by engaging customers through technical expertise. Collaborate with account executives to showcase solutions that address their needs and drive business value, fostering st...

Transform customer experiences by troubleshooting and resolving complex network issues while mentoring support engineers and collaborating with engineering teams to enhance product knowledge and suppo...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Manage the post-implementation operations of the ServiceNow CAM Module, leading a centralized support team and ensuring service delivery, coordination, and continuous improvement across stakeholder gr...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Join a team that embraces innovation as a Senior Application Support Engineer, where you'll enhance the performance of financial applications by resolving critical issues and supporting seamless tradi...

Join a dynamic team to drive technical sales, support senior sellers, and enhance customer experiences by leveraging strong storytelling, advanced integrations, and project management skills for impac...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Support complex VMstore product issues as the L3 escalation point, ensuring rapid resolution and strong customer advocacy. Leverage deep technical expertise to collaborate with engineering, maintainin...

Champion innovative sales solutions by leveraging deep technical expertise in application security. Collaborate effectively with cross-functional teams to address client challenges, drive business suc...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Elevate customer satisfaction by providing expert technical support for product implementation, testing, and troubleshooting during the product lifecycle, collaborating with teams to ensure successful...

Empower your career by driving innovative solutions in a dynamic environment. Collaborate with teams to address customer needs while utilizing your technical and sales expertise to deliver impactful r...

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

Advance cloud infrastructure support by collaborating in Agile teams, automating systems, managing incidents, and enhancing documentation to improve operational efficiency and reliability...

Lead the charge in defining and embedding enterprise-wide technology resiliency strategies across platforms and applications, ensuring operational reliability and alignment with regulatory standards w...