Support Escalation Engineer Jobs in Dallas, TX

Drive software solutions by analyzing issues and collaborating with teams to improve CRM products, enhancing performance and user experience while ensuring effective consultation and optimal configura...

Champion exceptional customer support through complex investigations, improving product reliability. As part of a global team, you’ll impact Fortune 500 enterprises by delivering insights that drive s...

Take ownership of escalated technical support issues, collaborating closely with teams to resolve complex customer challenges while mentoring and enhancing the capabilities of Tier 1 and Tier 2 engine...

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

Optimize customer support by providing data-driven solutions to technical issues. Engage in fault prevention and provide Level 2 support, ensuring efficient resolution within established service level...

Empower our engineering team by resolving complex technical escalations and bridging communication gaps between customers and support. You'll take charge of critical issues, driving solutions that enh...

Transform support workflows by delivering expert-level troubleshooting and systems monitoring. Collaborate across teams to ensure seamless software deployments and incident resolution while driving im...

Lead the charge in resolving complex technical challenges, providing second and third level support for unified computing and virtualization systems. Elevate customer satisfaction by troubleshooting...

Accelerate progress at a global scale by providing expert remote support for SAP applications. Leverage deep technical knowledge to troubleshoot, enhance client satisfaction, and deliver high-quality...

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

Shape the future of network solutions by engaging customers to deliver tailored radio access technologies, driving innovation in sales support and pre-sales activities while ensuring alignment with Er...

Advance your career with hands-on expertise, leading energy conservation projects and optimizing systems through collaboration. Influence project outcomes while mentoring staff and ensuring excellence...

Transform daily operations by providing essential IT support, ensuring optimal functionality of devices and systems, and enhancing user training experience. Engage with multiple projects to align IT r...

Lead the charge in enhancing our enterprise vulnerability management program, ensuring robust security across infrastructures and cloud environments. Partner with teams to drive effective remediation...

Champion customer success by managing relationships, resolving complex issues, and ensuring top-tier service delivery. Drive collaboration across teams to maximize client satisfaction and technology a...

Join a team that's shaping the future of high-performance computing by providing exceptional technical support for cutting-edge GPU solutions. Help customers unlock breakthroughs in AI and science whi...

Transform complex service provider networks by designing and implementing cutting-edge routing solutions. Leverage deep expertise in BGP, MPLS, and advanced protocols to optimize performance and scala...

Optimize customer satisfaction by leading complex technical support escalations. Collaborate cross-functionally to resolve issues and enhance processes, while driving team performance in a fast-paced...

Unlock potential by delivering top-notch technical support. As a key player, you'll troubleshoot and resolve technical issues, educate customers, and collaborate with teams to enhance product function...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Shape the future of technical support by leading a dynamic team, driving operational excellence, and enhancing customer satisfaction through effective mentorship and hands-on troubleshooting in a coll...

Lead the charge in mentoring and managing a local Technical Support team, ensuring technical excellence while delivering outstanding customer experiences. Drive process improvements and collaborate cr...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Champion enterprise solutions by owning customer relationships, solving complex technical issues, and leveraging AI tools to enhance support outcomes. Shape the future of customer experience with inno...

Optimize customer experiences by resolving complex technical issues and collaborating across teams. Serve as a vital link between customers and product development, ensuring swift resolutions while en...