Support Escalation Engineer Jobs in Chicago, IL

Transform customer advocacy into a strategic engine, leading end-to-end review programs across key platforms. Drive market proof and competitive differentiation while collaborating cross-functionally...

Join a dynamic team as you leverage your pre-sales expertise to empower SMB/Commercial customers in cloud security. Deliver impactful demonstrations and training while collaborating with account execu...

Shape the future of IT security by designing and implementing IAM solutions. Collaborate across teams to enhance security protocols and mitigate risks, ensuring robust authentication and authorization...

Optimize medical device utilization in health systems by leveraging expertise in cardiovascular, interventional radiology, and general surgery. Collaborate with stakeholders to drive cost reduction an...

Lead daily service desk operations, ensuring efficient ticket management, staffing, and quality support. Collaborate with teams to enhance service delivery and customer experience while overseeing inc...

Join a team that's driving growth by building strategic partnerships with K-12 education leaders. This role focuses on managing a regional portfolio, executing sales strategies, and presenting innovat...

Lead the development of scalable systems, balancing individual contributions with technical guidance. Collaborate across teams to tackle complex engineering challenges in security and AI, while evolvi...

Lead the charge in designing advanced security systems, collaborating with multidisciplinary teams to deliver high-quality projects. Engage with clients and mentor staff while ensuring sustainable pra...

Join a team that's transforming healthcare by driving strategic account growth and solving complex identity challenges. Collaborate with cross-functional teams to deliver measurable outcomes and enhan...

Join a team that's focused on enhancing enterprise application delivery and edge infrastructure. Leverage your networking expertise to optimize performance, troubleshoot issues, and collaborate with c...

Optimize IT service delivery by managing configuration items, analyzing operational data, and ensuring effective incident resolution. Collaborate with cross-functional teams to enhance service perform...

Shape the future of data solutions as a Database Support Engineer, driving customer success through onboarding, technical support, and collaboration with sales teams to enhance product adoption and op...

Transform business strategies by managing the SMB/Midmarket product portfolio, driving execution, and collaborating with cross-functional teams to achieve sales objectives and enhance market positioni...

Shape the future of enterprise solutions by analyzing and optimizing complex business processes, designing advanced ERP customizations, and leading integration efforts to enhance operational efficienc...

Join us to support advanced Warehouse Robotics in the field, delivering exceptional service and solutions to our North American customers. Leverage your technical expertise and customer empathy to dri...

Unlock potential by leading complex technical projects and managing initiatives that drive security and compliance standards, while collaborating across teams to ensure effective execution and deliver...

Join a team that's shaping the future of transit and rail projects by overseeing construction engineering efforts, providing technical guidance, and ensuring project success through effective manageme...

Grow a dynamic team driving OpenRouter’s provider ecosystem, managing innovations across diverse models and endpoints, ensuring quality and efficiency in inference services for millions of requests da...

Lead the charge in driving sales growth by engaging independent physician practices. Utilize your expertise in full-cycle sales to build relationships, conduct virtual demos, and collaborate with team...

Unlock strategic growth by leading major enterprise pursuits, driving consultative sales processes, and fostering collaboration across global teams. Ensure operational excellence and deliver client-fo...

Drive your career with impactful cross-functional programs, leading initiatives from planning to launch. Collaborate with diverse teams to navigate complexity, ensuring successful delivery and continu...

Champion partner success by driving service offerings, managing launches, and delivering forecasts. Collaborate with internal teams to enhance product value and ensure alignment with market needs, fos...

Lead the design and implementation of warehouse solutions, guiding teams through the Tecsys Elite WMS architecture. Drive integration, configuration, and continuous improvement while ensuring operatio...

Elevate cybersecurity operations by monitoring threats, analyzing network traffic, and coordinating incident responses. Collaborate with teams to enhance security measures and mentor junior analysts w...

Bring your expertise to lead AI Security & Governance initiatives, ensuring secure AI adoption and integration across systems. Collaborate with teams to develop risk assessments, architecture guidelin...