Support Escalation Engineer Jobs in Chicago, IL

Empower members to fully engage with our product through strategic post-sale launches, driving adoption and enhancing user experience. Collaborate with cross-functional teams to ensure successful impl...

Pioneer innovative solutions by collaborating with defense clients to operationalize real-time intelligence. Design and deploy data pipelines and applications on Palantir Foundry, ensuring mission-cri...

Lead and mentor a dynamic Security Operations team, overseeing incident response and SOC improvements while driving hands-on investigations and AI-assisted workflows to enhance security posture and op...

Lead the charge in developing and optimizing custom applications on our enterprise ITSM platform. Collaborate with cross-functional teams to enhance workflows, deliver value in an Agile environment, a...

Champion customer success by managing key accounts and driving retention strategies. Collaborate cross-functionally to enhance client satisfaction, ensure platform adoption, and achieve renewal goals...

Transform data solutions by architecting enterprise-grade pipelines, leading a high-performing team, and embedding best practices to create scalable, robust data environments for analysis and insights...

Create robust client solutions by managing cross-functional teams, overseeing project delivery, and enhancing client relationships. This role demands strategic thinking in project management and techn...

Transform client engagement by leading diverse teams to deliver high-quality projects. Drive business development through strong client relationships and oversee technical delivery, ensuring complianc...

Lead a dynamic team to enhance customer engagement and satisfaction. Drive best practices in service delivery, manage escalations, and foster team growth while ensuring alignment with business objecti...

Join a team that's dedicated to enhancing global security through advanced incident response and forensic analysis. Collaborate with top professionals to protect organizations from sophisticated threa...

Lead the charge in enhancing our cloud infrastructure as a Site Reliability Engineer, ensuring performance, reliability, and security while collaborating with development teams to optimize operations...

Shape the future of enterprise sales by mastering value propositions, cultivating customer relationships, and driving revenue growth through strategic sales initiatives and collaboration with internal...

Drive strategic sales initiatives by mastering value propositions, cultivating client relationships, and identifying opportunities to exceed revenue goals. Collaborate with teams to deliver tailored s...

Elevate client relationships by leading strategic executive engagements, transforming account priorities into impactful conversations that drive growth and strengthen partnerships. Collaborate with sa...

Elevate the technology function by leading engineering, delivery, and operations. Collaborate closely with leadership to shape technical strategy, ship code weekly, and ensure high standards in a dyna...

Join a team that's driving innovation in ServiceNow transformation, leading cross-functional projects, and collaborating closely with clients to optimize IT service management processes while mentorin...

Elevate your career by managing a dynamic team, ensuring exceptional service delivery, and fostering employee development while driving customer satisfaction across diverse sectors...

Lead the AI enablement initiative, crafting tools and workflows to empower engineers across the organization, enhancing productivity and safety through innovative AI technologies and practices...

Transform your career by designing integrated rack solutions for enterprise data centers. Lead rack-level design from concept to installation, ensuring optimal performance through collaboration and in...

Optimize enterprise sales strategies to drive revenue growth, build client relationships, and close high-value deals. Leverage industry expertise to develop account-level strategies and collaborate cr...

Lead the charge in transforming CCaaS solutions by developing strategies that align with business goals, enhancing offerings, and driving innovation while managing complex global projects and stakehol...

Unlock potential by owning the full sales cycle with large enterprise accounts. Drive new business, expand customer relationships, and position solutions as key strategic partners in AI and cybersecur...

Unlock potential by leading global integrated campaigns that drive pipeline and revenue. As a player-coach, you'll manage a high-performing team while executing multi-channel strategies that align wit...

Drive day-to-day operations of Azure and Microsoft 365 services, ensuring optimal performance, incident management, and compliance with service levels while supporting service transitions and maintena...

Champion the future of Experience Management in Life Sciences by driving strategic growth, cultivating C-suite relationships, and leading complex negotiations to enhance patient outcomes and operation...