Support Escalation Engineer Jobs in Chicago, IL

Engage with cross-functional teams to enhance government environment reliability and compliance. You will drive automation and incident resolution while establishing best practices for continuous deli...

Invent solutions for customers as a trusted technical advisor by leveraging your expertise in Linux, GitLab, and CI/CD to tackle complex challenges and enhance operational efficiency for major clients...

Empower clients by leading IT projects from design to deployment, ensuring technical solutions meet their needs and satisfaction. Collaborate with teams while delivering exceptional customer service i...

Accelerate customer success by partnering with Account Executives to deliver tailored security solutions. Drive discovery, manage technical evaluations, and maintain relationships throughout the custo...

Engage deeply as a hands-on Security Engineer to enhance and innovate security controls, aligning with frameworks like ISO 27001 and NIST. Collaborate across teams to protect sensitive data and mainta...

Engage with strategic accounts to drive customer success and relationship management. Collaborate across teams to ensure product adoption, customer health, and retention, using insights to enhance the...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Transform operational reliability by managing AWS production systems, ensuring high availability, automation, and seamless service delivery. Collaborate with engineering teams to enhance infrastructur...

Join a team that's transforming customer engagement through strategic initiatives that enhance product adoption and satisfaction, while proactively addressing support needs to improve overall customer...

Drive your career with innovative infrastructure solutions that enhance scalability and reliability. Collaborate with cross-functional teams to automate processes, troubleshoot issues, and set strateg...

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

Optimize customer identity solutions as a technical partner, driving sales success and empowering clients through tailored implementations and a deep understanding of identity systems and architecture...

Lead the charge in transforming the VA ServiceNow platform, establishing architecture standards, and guiding technical decisions to enhance service delivery across multiple deployments at an enterpris...

Elevate customer security outcomes as a SecOps Technical Success Manager! Cultivate deep relationships, drive engagement, and enhance value realization in cybersecurity solutions while collaborating a...

Drive business growth by owning the complete sales cycle and fostering lasting relationships. Utilize consultative sales techniques to identify opportunities and align solutions with customer needs in...

Innovate high-speed testing solutions by collaborating with sales teams to enhance customer success. Engage with diverse industry stakeholders including manufacturers and university labs to drive prod...

Drive innovation by delivering Elastic solutions, guiding architecture design, and optimizing capacity in critical environments, while mentoring teams and fostering strong customer relationships for m...

Transform the future of ServiceNow solutions by providing expert guidance, technical governance, and leadership in delivering comprehensive implementations that align with customer goals and project s...

Join a team that's focused on executing technical integration for client projects. Leverage your data analysis skills and project management experience to drive successful implementations and enhance...

Transform your sales career by driving full-cycle sales for SMBs. Leverage your B2B expertise to build relationships, uncover needs, and close subscription deals with decision-makers in a fast-paced e...

Join our team to lead the design and implementation of Manufacturing Execution Systems (MES) for the biotech and pharmaceutical industries. Collaborate with clients and teams to enhance operational ef...

Accelerate growth by driving high-value sales in the enterprise segment. Utilize your expertise in software sales, relationship building, and strategic prospecting to exceed targets and foster key par...

Lead the transformation of automated storage solutions by partnering with Sales teams to deliver competitive proposals, ensuring seamless project transition and optimal design for efficient integratio...

Lead the evolution of our infrastructure automation strategy by defining technical standards and frameworks. Collaborate with multiple engineering teams to build secure, efficient solutions while ment...

Empower our customers by optimizing their operations with tailored solutions. Collaborate cross-functionally, strategizing to solve challenges and drive success in a dynamic, growth-oriented environme...