Support Escalation Engineer Jobs in Chicago, IL

Unlock technical excellence by providing critical support for product implementations, ensuring seamless installations and troubleshooting for diverse technologies. Collaborate with teams to enhance c...

Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...

Pioneer your career by maintaining and enhancing cloud infrastructure technologies. Collaborate on design, implementation, and support of multi-cloud environments, ensuring efficient data communicatio...

Transform backend services and REST APIs in a collaborative environment. Leverage your software engineering skills to support cyber training initiatives, utilizing modern technologies and cloud infras...

Lead a dedicated team managing the ITSM platform, overseeing user access, catalog maintenance, and performance monitoring to enhance IT service delivery for a federal agency. This role drives operatio...

Unlock potential by delivering expert technical support to Customer Success Managers across enterprise accounts. Drive impactful engagements focused on optimizing conversational AI solutions within a...

Elevate your career by leading customer advocacy initiatives that drive engagement and impact. Collaborate cross-functionally to enhance customer relationships and leverage insights for program growth...

Champion the development of scalable detection systems while collaborating with cross-functional teams to enhance security posture and streamline incident response in a flexible, hybrid role focused o...

Advance your career by securing enterprise systems, collaborating across teams, and designing innovative detection solutions to combat cybersecurity threats while mentoring fellow engineers and enhanc...

Take ownership of complex technical issues, driving resolution and enhancing customer experience through deep problem-solving and collaboration with cross-functional teams...

Champion security excellence by driving secure SDLC practices, managing compliance, and leading incident response. Collaborate with DevOps and ensure robust risk management practices to protect vital...

Empower clients by leveraging deep ONESOURCE Direct Tax expertise to design innovative solutions using AI and automation tools. Engage directly with customers, manage projects, and drive efficiency wh...

Join a dynamic team as you drive revenue growth by identifying new opportunities and expanding existing accounts in K-12 education. Leverage your consultative selling skills to deliver impactful solut...

Shape the future of our global environmental monitoring products by leading product marketing, influencing sales strategies, and enhancing competitive positioning. Collaborate across teams to create i...

Join a team that's driving strategic growth by deepening executive relationships and expanding our platform's impact across high-value customer accounts. Collaborate with cross-functional teams to sol...

Join a dynamic team to drive sales of mission-critical technology for public safety. Engage with emergency response agencies, navigate complex procurement cycles, and deliver innovative solutions that...

Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...

Drive secure access management by analyzing complex challenges, guiding teams, and implementing solutions. Collaborate with clients to enhance identity governance and ensure efficient access across sy...

Pioneer the architecture for Active Directory and Entra ID backup and recovery. Lead the design of disaster recovery capabilities, ensuring enterprise resilience in hybrid identity environments while...

Collaborate with partners to build a robust technical foundation for channel sales. Enable engineers to independently deploy solutions, ensuring technical readiness and driving measurable success in p...

Pioneer the future of AI as a Senior Engineer specializing in semantic web technologies, bridging business and tech to create scalable data solutions that enhance analytics, knowledge management, and...

Lead the charge in delivering technical expertise for ProAV solutions, ensuring successful customer onboarding, advanced troubleshooting, and pre-sales support across the North Central U.S. while enga...

Help us accelerate AI innovation across our enterprise by developing cloud solutions and deploying AI capabilities that transform HR, finance, and procurement operations for enhanced productivity and...

Empower your career with an impactful role driving sales of complex supply chain solutions in healthcare. Engage C-suite executives, manage strategic accounts, and address industry challenges to deliv...

Advance your career by delivering innovative Microsoft cloud solutions. Lead customer assessments, architecture designs, and project execution while collaborating with diverse teams to optimize techno...