Support Escalation Engineer Jobs in Chicago, IL

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

Optimize automated testing strategies across multiple projects, ensuring quality and efficiency. Collaborate with cross-functional teams to enhance software functionality through rigorous testing and...

Transform healthcare contracting by building strategic relationships with providers. Drive organizational goals through effective negotiation and management of networks, ensuring top-notch care access...

Discover innovative solutions as a Principal System Engineer, driving software systems for medical device projects. Lead diverse teams, ensuring compliance and technology safety while mentoring engine...

Tackle high-stakes business challenges by embedding AI-driven solutions with cross-functional teams, transforming manual processes into performance-enhancing architectures...

Join a team that's dedicated to enhancing customer success by building strong relationships, analyzing data trends, and providing technical support to ensure optimal utilization of solutions while adv...

Elevate enablement at our company by designing impactful training programs that enhance product understanding, drive adoption, and enable the GTM teams to engage customers effectively, all while close...

Drive impactful training initiatives by managing regional teams, ensuring high-quality onboarding experiences, and providing hands-on support to elevate employee readiness and performance across a glo...

Advance cloud contact center solutions with strategic partners, serving as a trusted technical advisor. Drive discovery, demos, and training while translating complex needs into effective solutions fo...

Accelerate partner growth at our channel by empowering solutions integration and VAR communities with training, best practices, and strategic support, ensuring successful adoption of innovative techno...

Lead and transform the security landscape as you establish and manage the PSIRT, ensuring effective incident response and vulnerability management across diverse teams and functions for optimal produc...

Drive impactful product marketing initiatives while creating compelling content. Engage in diverse PMM functions to enhance customer understanding of ITOps solutions. Elevate brand positioning through...

Build strong relationships with small and mid-market district accounts, ensuring customer success and product value through effective management and strategy. Collaborate cross-functionally to optimiz...

Drive operational excellence by overseeing administrative functions, managing support staff, and optimizing workflows. Collaborate across departments to enhance efficiency and maintain compliance with...

Join us to lead a team of engineers in creating innovative AI-powered tools that enhance user experience, from concept to scalable production. Collaborate across disciplines to redefine software inter...

Lead targeted account-based marketing efforts to drive pipeline growth and engagement. Collaborate with Sales and marketing teams to execute multi-channel campaigns focused on strategic enterprise acc...

Transform customer engagement through sophisticated technical adoption strategies, leveraging AI insights to maximize technology investments, ensuring successful onboarding and renewals in complex ent...

Drive customer satisfaction and growth by managing enterprise accounts. Be the expert in guiding customers, enhancing engagement, and ensuring they realize full value from solutions throughout their l...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Take ownership of software quality by designing test plans, executing manual and automation tests, and collaborating with engineering teams to ensure reliable, production-ready releases while tracking...

Take ownership of enterprise customer accounts, driving sales growth and managing complex relationships to support multi-location needs. Collaborate with internal teams to exceed sales goals and deliv...

Lead the charge in transforming enterprise applications with your SAP EWM expertise, guiding teams through consulting phases to deliver innovative solutions that streamline processes and add value in...

Drive the full AI lifecycle by delivering scalable enterprise ML/GenAI solutions, collaborating across teams, and serving as a trusted advisor. Lead from pre-sales to production, ensuring impactful AI...

Empower your career by leading a high-performing cloud engineering team to deliver innovative, resilient cloud solutions while driving automation and modernization strategies in a collaborative, dynam...

Champion collaboration by leading support teams through agile methodologies, ensuring seamless escalation management and cultivating an innovative culture centered on AI technology and operational exc...