Support Escalation Engineer Jobs in Chicago, IL

Champion quality assurance by collaborating with IT and business teams to ensure software meets user requirements and standards. Design and execute testing strategies, manage UAT, and facilitate defec...

Champion customer success by guiding Mid-Market clients through the deployment and adoption of IoT solutions, ensuring they maximize value from our technology while building strong relationships acros...

Build strong relationships at a leading IoT company, guiding enterprise customers through deployment and adoption of innovative solutions. Collaborate cross-functionally while driving customer success...

Drive transformative supply chain solutions by leading projects that enhance efficiency, optimize processes, and align strategic objectives. Collaborate with clients to implement best practices and su...

Lead the enhancement of security measures for cloud-based healthcare solutions, focusing on vulnerability management, incident response, and compliance. Collaborate with cross-functional teams to ensu...

Unlock potential by driving revenue growth through strategic relationships with enterprise customers. Engage in complex sales cycles, championing customer success while thriving in a high-performance...

Serve as a vital technical support resource in healthcare technology, ensuring system stability and customer satisfaction while managing service requests and collaborating with teams for quick resolut...

Transform the customer onboarding experience by bridging Product Management and Engineering. Lead initiatives that prioritize seamless integration, scalability, and customer success while ensuring opt...

Join a team that's dedicated to ensuring seamless member scheduling and access. As a Production Support Analyst, you'll monitor platform health, resolve data issues, and collaborate with cross-functio...

Shape the future of client engagements by leveraging data insights to drive marketing strategies. Collaborate with clients to diagnose needs, architect data solutions, and deliver actionable recommend...

Innovate at the forefront of data analytics by driving technical presales, engaging with customers, and delivering tailored solutions that enhance business agility and insights. Collaborate with cross...

Transform your career by developing and maintaining innovative software solutions. Collaborate in a dynamic team environment, utilizing agile practices to enhance product functionality and user experi...

Deliver exceptional service as a Field Engineer, resolving advanced technical issues and enhancing customer satisfaction. Collaborate with teams to drive service excellence and support business growth...

Join a dynamic team to lead AI agent deployments in healthcare. Leverage your software engineering expertise and client-facing skills to drive technical delivery, influence product development, and en...

Drive strategic partner initiatives by developing joint business plans, managing relationships, and ensuring alignment across teams to maximize growth and visibility in the cybersecurity market...

Innovate as you guide Fortune 500 clients in leveraging AI solutions. Collaborate with sales teams, deliver dynamic presentations, and serve as trusted technical advisor to modernize legacy systems an...

Manage a portfolio of strategic enterprise clients, fostering executive relationships and driving retention and adoption. Utilize data and AI tools to enhance client value, mentor team members, and sh...

Lead the charge in optimizing healthcare processes for the Veterans Health Administration, enhancing business and clinical operations. Collaborate with stakeholders to redesign workflows, address chal...

Lead the charge in overseeing complex software development initiatives, driving Agile sprint teams, and ensuring seamless integration of web services and databases to meet organizational goals while e...

Elevate your career by joining a dynamic team focused on validating and optimizing Azure developer desktops. You'll design automated tests, ensure security compliance, and enhance performance metrics...

Lead the charge in engineering and enhancing our ServiceNow platform, providing technical expertise and innovative solutions. Collaborate with cross-functional teams to design, develop, and support sc...

Partner with us to lead the design, development, and support of our ServiceNow platform. Leverage your expertise to enhance integrations, troubleshoot complex issues, and drive technical solutions tha...

Innovate with us to enhance network security platforms, ensuring robust protection and operational efficiency. As a key engineer, you'll tackle complex challenges, automate processes, and collaborate...

Transform critical systems for the US Antarctic Program by designing, deploying, and maintaining Linux-based infrastructure. Collaborate with cross-functional teams and lead operations in a unique, mi...

Shape the future of cloud infrastructure by optimizing AWS GovCloud environments. Leverage your expertise in architecture and security compliance while empowering technical teams toward innovation and...