Support Escalation Engineer Jobs in Chicago, IL

Join a team that's redefining supply chain solutions by driving enterprise-level sales. Collaborate with diverse internal teams to foster customer relationships, shape strategies, and achieve measurab...

Unlock potential by providing expert technical support and training for aviation satellite communications systems. Collaborate cross-functionally to troubleshoot complex issues and enhance customer sa...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Drive the design and execution of robust production GenAI systems that enhance automation, deliver reliable performance, and support real user interactions through end-to-end ownership while ensuring...

Advance your career by leading mechanical simulations for ASIC projects, ensuring reliability for high-performance systems. Collaborate across global teams to shape design methodologies and drive inno...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Optimize cloud cost management by leading technical implementations and ensuring sustainable practices across product lines. Be a key contributor in developing tools for monitoring, reporting, and cos...

Unlock the potential of agent identity solutions by embedding with strategic enterprise customers. Collaborate closely with their engineering teams, delivering tailored security architectures and ensu...

Join a team that's dedicated to optimizing network infrastructure while collaborating across departments. You'll manage and support networks, troubleshoot issues, and ensure secure connectivity in a f...

Partner with us to deliver top-tier on-site service for enterprise data centers, addressing complex server issues and ensuring seamless operations. This role requires hands-on expertise and a commitme...

Lead and transform our engineering team to provide exceptional lifecycle services. Drive customer satisfaction and operational excellence while mentoring talent and enhancing business growth across th...

Lead initiatives to enhance customer support and operational excellence, managing a diverse team of engineers while driving project execution, financial performance, and service quality to exceed cust...

Join a team that's dedicated to enhancing security designs for critical environments. Utilize your engineering expertise to develop comprehensive security design documentation while collaborating with...

Empower a global SRE function supporting a SaaS platform in Government. Contribute to reliability, observability, and incident response within a collaborative engineering team while honing your skills...

Pioneer transformative solutions by leading the software development lifecycle, fostering technical excellence, and mentoring others while engaging across diverse integration platforms and technologie...

Lead the charge in developing world-class technology solutions across the SDLC, driving integrations and fostering collaboration while mentoring peers in modern practices and frameworks. Own technical...

Unlock potential by driving customer success and technical excellence in the public sector, transforming eLearning goals into strategic initiatives. Bridge customer relations and internal teams to enh...

Join a team that innovates in Epic Ambulatory implementation and workflow optimization, utilizing creative problem-solving to enhance patient care processes and clinical workflows. Bring your expertis...

Play a key role in engaging with customers to quantify business value and drive outcomes. Collaborate with stakeholders across teams to align efforts, document processes, and deliver impactful solutio...

Lead the charge in cultivating executive relationships in higher education SLED sectors. Drive sales strategies, manage complex cycles, and expand customer engagement while leveraging technical insigh...

Transform relationships within higher education, driving sales strategies and managing complex cycles to optimize solutions for public sector accounts. Combine technical knowledge and sales acumen to...

Oversee workforce operations and staffing visibility for a major program. Drive coordination across teams to ensure efficient onboarding and clearance processes while managing staffing actions, risks...

Engage in technical leadership to develop and oversee server operations, manage data center infrastructure, and troubleshoot complex systems. Drive automation and provide support for cloud technologie...

Contribute to enhancing testing processes by designing and maintaining automated scripts, integrating tests into CI/CD pipelines, and collaborating with teams to improve application quality and Vetera...