Support Escalation Engineer Jobs in Boston, MA

Empower strategic growth by driving innovative initiatives in AI, cybersecurity, and workflow modernization. Shape client engagements and collaborate with executive teams to realize business transform...

Shape the future of building automation and electrical monitoring systems by providing technical support in design, integration, and collaboration with diverse engineering teams in a remote work setti...

Drive new business as a Sales Engineer by leveraging technical knowledge and fostering strong customer relationships, while managing project activity and ensuring customer satisfaction through effecti...

Transform client relationships and drive business growth through strategic sales execution in Application Modernization Services. Leverage industry expertise and AI knowledge to deliver tailored solut...

Optimize technical relationships with strategic enterprise customers while influencing product directions and addressing customer challenges in security solutions. Collaborate globally, navigating com...

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Innovate customer engagement by leveraging technical account expertise to enhance data-driven solutions, driving strategic insights and competitive value across diverse teams while ensuring optimal cl...

Champion strategic partner sales while blending entrepreneurship and collaboration. Drive revenue growth through new business acquisitions and partner engagements, establishing lasting relationships w...

Lead the charge in optimizing customer engagement by driving implementation strategies, integrating solutions, and building lasting relationships to meet enterprise needs while achieving service growt...

Join as a Senior Sales Manager leading growth in State and Local Government and Education sectors. Manage a dynamic team of Account Executives to drive sales strategies and achieve revenue targets whi...

Analyze and enhance customer support processes, ensuring quality triage of technical issues while documenting solutions and patterns for product improvement. Drive self-service initiatives and maintai...

Drive growth by managing key enterprise accounts, expanding revenue, and fostering partnerships in the cybersecurity space, ensuring consultative sales strategies align precisely with client needs in...

Drive scalable AEO and SEO solutions by creating repeatable project frameworks, ensuring efficient execution for AEO teams, while maintaining essential templates for strategic client interactions and...

Drive the design and technical support in data center operations, managing infrastructure projects and drafting technical documentation to ensure optimal performance and compliance across multiple POP...

Redefine the future of federal data protection by acting as a trusted technologist, engaging with agency leaders and partners, and influencing strategies on cyber resilience and data security within t...

Elevate your career by providing executive-level architectural leadership across transformative programs, aligning business strategy and technology while driving impactful ServiceNow solutions for cli...

Join a team that's focused on enhancing software quality through both automated and manual testing, ensuring effective CI/CD practices and compliance with accessibility standards throughout the SDLC f...

Lead the implementation of security policies and oversee compliance audits while innovating secure cloud solutions on Azure and AWS. Ensure comprehensive protection for SaaS platforms and manage incid...

Drive operational excellence and reliability across our product portfolio, leading SRE and QA teams while defining strategy, metrics, and incident management. Collaborate with engineering and security...

Unlock your potential in a fast-paced support environment where you'll provide expert troubleshooting for clinical laboratory applications, ensuring exceptional customer experiences and driving satisf...

Empower critical U.S. government missions by leveraging advanced support engineering techniques within highly secure and constrained environments, driving impactful solutions and collaborative improve...

Support customer success by providing technical expertise in pre-sales. Collaborate with sales teams to deliver tailored solutions, drive discovery workshops, and present impactful demos that align wi...

Drive technical excellence as a trusted advisor to enterprise clients, bridging product capabilities with customer needs. Collaborate across teams to architect solutions, deliver impactful demos, and...

Unlock your potential by leading sales efforts to drive complex solutions for Fortune 500 enterprises. Build lasting client relationships and exceed sales targets while showcasing innovative products...

Drive new business and exceed sales targets in a dynamic B2B security sales environment. Ideal candidate possesses strong relationship-building skills and a proven track record of closing complex deal...