Support Escalation Engineer Jobs in Boston, MA

Champion customer success by managing a team of Account Managers to enhance client relationships, drive revenue growth, and deliver tailored solutions while ensuring high satisfaction and retention ac...

Drive operational excellence by managing ServiceNow ITOM capabilities, ensuring data integrity, reliability, and continuous improvement in service visibility while leading a senior support role for co...

Elevate your career by driving sales growth for innovative digital solutions within strategic enterprise accounts. Lead key relationships in the Telco/Media sector while achieving ambitious sales goal...

Shape the future of customer success in cybersecurity by leading onboarding, supporting technical deployments, and mentoring future teams. Collaborate with diverse teams to enhance service delivery an...

Join our team to lead the design and implementation of Manufacturing Execution Systems (MES) for the biotech and pharmaceutical industries. Collaborate with clients and teams to enhance operational ef...

Elevate your skills in embedded security by tackling complex vulnerabilities and developing innovative solutions. Collaborate with experts to enhance national security through hands-on research and cu...

Deliver exceptional on-site technical support, troubleshooting, and customer service to enhance client satisfaction, while leveraging your technical skills and experience in field services to efficien...

Empower our customers by optimizing their operations with tailored solutions. Collaborate cross-functionally, strategizing to solve challenges and drive success in a dynamic, growth-oriented environme...

Shape the future of cybersecurity by leading technical engagements and driving adoption of cutting-edge solutions in the SLED segment. Foster strong relationships with clients as a trusted advisor and...

Unlock potential by driving revenue growth in emergency communication sales. Own the full sales cycle and engage with key stakeholders across public safety agencies, utilizing advanced methodologies t...

Unlock your potential by engaging with clients, designing impactful solutions, and enhancing revenue management strategies. Collaborate with teams to deliver exceptional value while navigating the hos...

Unlock operational excellence by delivering premium IT managed services, optimizing complex infrastructures, and providing technical leadership. Collaborate closely with a dynamic team to enhance perf...

Contribute to system quality by executing test cases, analyzing requirements, and validating functionality to ensure compliance and stability in a fast-paced environment. Collaborate with teams to enh...

Shape the future of enterprise data protection by leading technical sales cycles for a cloud-native platform. Collaborate closely with sales specialists and product management to drive solutions tailo...

Empower enterprise clients with expert solutions engineering, orchestrating technical discovery, evaluations, and implementations to drive impactful business outcomes in cloud infrastructure environme...

Serve as a vital liaison for enterprise clients, driving technical implementations and sales strategy while ensuring seamless project execution and strong client relationships in a dynamic, remote wor...

Manage cloud-based infrastructures and optimize SaaS products while collaborating with development, business, and platform teams to implement best practices and ensure reliability and performance in A...

Join a dynamic team to drive Security Policy Management & Automation initiatives, establish technical credibility with clients, and collaborate across departments to deliver tailored solutions and sup...

Champion developer engagement by enhancing cloud platforms and DevOps workflows. Blend technical expertise with communication skills to empower engineers through training, content creation, and commun...

Empower your career by managing and supporting critical systems and infrastructure to ensure high availability and reliability. Collaborate with cross-functional teams to define requirements and shape...

Transform the AI landscape by building innovative, agent-based systems that deliver real value. Collaborate with SMEs and end-users to create production-grade solutions, ensuring robust evaluations an...

Engage with K-12 leaders to develop tailored sales strategies that drive growth. Transform educational outcomes through consulting, relationship-building, and innovative product offerings in the EdTec...

Shape the future of energy solutions by leveraging your technical expertise in a customer-facing role. Serve diverse clients, manage service requests, and promote energy efficiency while collaborating...

Empower the organization by managing Microsoft Intune mobility platforms, ensuring mobile device compliance and security. Troubleshoot issues, train support teams, and document processes to enhance IT...

Unlock new business potential as a trusted advisor, guiding technical sales from discovery to solution design while aligning cybersecurity innovations to client needs and demonstrating impactful outco...