Support Escalation Engineer Jobs in Boston, MA

Unlock customer success by leading onboarding and technical support for Media API clients. Collaborate across teams to ensure seamless integrations and foster long-term relationships, enhancing user e...

Transform our application security landscape by independently managing vulnerabilities, integrating security into development pipelines, and enabling teams to deliver secure code with efficiency and c...

Support enterprise customers by delivering superior technical guidance and optimizing their Amazon Leo satellite service. Drive customer satisfaction as the primary technical contact, ensuring high op...

Join a dynamic team to develop and optimize embedded systems for Qualcomm platforms, focusing on board bring-up, Linux kernel enhancement, and hardware-software integration, while ensuring ITAR compli...

Lead the charge in developing embedded systems on Qualcomm platforms. Utilize your expertise in Embedded Linux, C/C++, and board bring-up to ensure hardware and software integration processes are effi...

Elevate enterprise marketing by crafting compelling narratives that drive complex deals. Collaborate with sales teams to translate technical details into accessible business value content, enabling im...

Drive customer satisfaction by delivering expert Tier 3 technical support, diagnosing complex issues, and collaborating with development teams to improve application performance and data integrity thr...

Drive the future of enterprise networking by leading complex architecture design, advising clients, and mentoring teams. Engage in pre-sales, ensure secure implementations, and stay ahead of industry...

Reimagine customer engagement by leading initiatives that enhance service delivery and optimize operational processes. This role spans cross-functional teams and drives impactful strategies for increa...

Lead innovative systems engineering efforts to modernize mission planning capabilities, tackling complex challenges and enhancing national security with advanced technology solutions across distribute...

Join a dynamic team as you lead complex cybersecurity projects, drive strategies, and build strong client relations to expand transformational work in a collaborative environment focused on innovation...

Pioneer secure, efficient infrastructure and cybersecurity solutions for corporate environments. Collaborate with teams to ensure compliance and enhance technology operations through innovative, scala...

Pioneer customer success initiatives, driving enterprise retention and growth across global accounts. Collaborate with stakeholders to maximize customer value and support long-term strategies for comp...

Champion data integrity in Medicaid programs by analyzing and identifying fraud patterns, facilitating product development, and educating stakeholders to safeguard public funds and ensure regulatory c...

Engineer cutting-edge defense technologies by integrating model-based systems engineering and collaborating with cross-functional teams, ensuring successful design and implementation of complex milita...

Help us advance production standards by leading the testing and troubleshooting of electronic components. Collaborate with teams to optimize processes, meet goals, and enhance product quality in a dyn...

Lead the charge in executing and coordinating new product commercialization projects, collaborating across teams to ensure timely, compliant, and effective product launches in the medical device secto...

Optimize platform deployments and customer support by effectively managing the Istari platform across diverse environments. Collaborate cross-functionally to ensure seamless infrastructure operations...

Elevate business growth by spearheading new client development and sales strategies. Leverage your expertise in selling technical solutions to drive impactful results and foster enduring client relati...

Support the development and maintenance of innovative web platforms while collaborating with teams to enhance coding practices. Contribute to an agile environment and foster your skills in a dynamic e...

Join our team as a Field Service Technical Advisor, providing expert support for complex EV issues in the West region. Collaborate with service and engineering teams, driving customer satisfaction thr...

Optimize security and compliance of the Microsoft 365 ecosystem, leading governance and incident response, enhancing enterprise endpoint protection, and ensuring alignment with federal standards for a...

Unlock your potential as you lead technical validation, deliver impactful demos, and engage with enterprise customers in a dynamic pre-sales environment focused on networking, security, and AI-driven...

Champion customer trust through deep technical expertise in sales cycles, driving integration and ensuring a seamless experience while engaging with C-suite stakeholders on innovative security solutio...

Join a team that's passionate about configuring and enhancing a large-scale, cloud-based contact center platform. Take ownership of system integrations and lead engineering efforts to solve complex ch...