Support Escalation Engineer Jobs in Boston, MA

Transform customer relations by managing escalated cases, enhancing case quality, and driving process improvements. Collaborate with teams to identify gaps while coaching others to ensure regulatory c...

Elevate your career by collaborating in an agile team to develop, test, and enhance billing software solutions while driving innovation and accountability in a dynamic work-from-home environment...

Champion the security and efficiency of network infrastructure by implementing Cisco solutions in a federal environment. Collaborate with teams to align operations with Zero Trust principles and enhan...

Grow your career with a dynamic team, driving client partnerships and delivering innovative legal solutions while consulting on managed services across law firms and corporate legal departments...

Support the technical delivery of water and civil infrastructure projects by performing engineering analyses, developing design documents, and ensuring project quality through collaboration with multi...

Shape client success by fostering relationships and driving engagement with our platform. Leverage data insights to deliver value and mitigate churn, ensuring long-term satisfaction and growth opportu...

Join a dynamic team as you lead complex sales cycles to acquire new enterprise clients. Leverage your consultative skills and leadership to drive transformation, collaborate with cross-functional team...

Contribute to business growth by generating new customer relationships and expanding existing accounts through strategic sales efforts in a defined territory. Utilize proven sales methodologies to con...

Unlock your potential by collaborating with a dynamic team to enhance mission-critical communication systems while ensuring seamless upgrades and customer engagement in the field...

Innovate cutting-edge RF systems by leading the design and production of advanced modules. Collaborate with expert engineers across disciplines to deliver impactful solutions for high-reliability appl...

Solve complex technical issues as a key player in end-user support, collaborating across teams to enhance system performance and ensure seamless service restoration in a dynamic IT environment...

Optimize connectivity by designing and securing enterprise networks, collaborating across teams to enhance performance and resilience in diverse environments while ensuring compliance and a proactive...

Drive IAM excellence by designing, implementing, and managing secure access systems. Collaborate across IT to enhance security measures, ensure compliance, and protect sensitive data from unauthorized...

Champion the architecture and implementation of complex ServiceNow solutions, leading governance and technical direction for enterprise-scale CMDB solutions. Drive best practices and collaborate with...

Lead the charge in managing engineering teams focused on conversational AI, driving software innovation, and ensuring high-quality project delivery while fostering a collaborative environment and refi...

Lead the charge in the design and development of complex electronic modules, collaborating with cross-functional teams to support integration, testing, and production transition while mentoring junior...

Transform your career by driving FPGA digital design projects from concept to completion. Collaborate in an innovative team environment, tackle complex challenges, and contribute to cutting-edge elect...

Contribute to the production and sustainment of advanced electronic systems by leading the transition of new products, debugging complex circuitry, and mentoring junior engineers. Engage in a collabor...

Champion innovative Electronic Systems development by engaging in modeling, design, integration, and support. Collaborate with a diverse team to tackle complex challenges and contribute to critical de...

Join us to drive digital transformation by leveraging Salesforce solutions to unlock client growth and build lasting relationships. Influence strategic roadmaps while guiding enterprise clients throug...

Grow your career with a leading QA Automation Engineer role, ensuring software quality and reliability. Collaborate across teams to enhance user experiences and drive the implementation of automation...

Strategize and lead complex engineering programs while delivering technical solutions that meet customer needs. Collaborate with cross-functional teams, manage project lifecycle, and drive performance...

Deliver innovative technical solutions by leading cross-functional teams in designing, validating, and documenting advanced architectures. Foster collaboration and shape impactful business outcomes th...

Join a team that's shaping the future of information security by leveraging your expertise in RSA Archer and security frameworks to effectively manage and assess risks within a dynamic environment tha...

Join a team that's transforming GTM operations by developing AI-native capabilities to enhance strategic processes and drive efficiency across marketing, sales, and revenue operations. Collaborate wit...