Support Escalation Engineer Jobs in Boston, MA

Serve as a key player in refining our DevOps and Operations for mission-critical SaaS systems, ensuring optimal performance and responsiveness through automation and collaboration with diverse teams...

VEIR is seeking a Technical Lead - Data Centers to serve as the technical expert on superconducting cable technology and the power infrastructure needs of data centers. This role involves engaging wit...

Join a team that's shaping the future of customer engagement through innovative backend solutions, collaborating across departments to deliver impactful marketing communications and real-time messagin...

Optimize CRM solutions using the Pega platform, building scalable applications that support member services and operational workflows. Collaborate with cross-functional teams to deliver efficient and...

Transform your career by joining a dynamic Clinical team, driving product adoption and implementation while enhancing client relationships and clinical workflows in healthcare through innovative data...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Unlock potential by driving successful customer transformations in the federal sector. Engage with clients, navigate complexities, and lead AI initiatives, all while collaborating with diverse teams t...

Champion the design and development of robust software solutions, focusing on scalability and performance while fostering collaboration and code quality within a dynamic engineering team...

Champion the deployment of cutting-edge container infrastructure solutions, working alongside clients to enhance automated, resilient platforms. Leverage your expertise in cloud technologies and netwo...

Support enterprise customers by driving digital transformation through innovative software solutions; leverage consultative selling skills and collaborate with a dedicated team to exceed sales targets...

Join our team to drive growth in Payment Accuracy, leveraging technical expertise and collaboration with sales and product teams. Engage with customers, enhance workflows, and foster relationships wit...

Lead the future of telecom by optimizing infrastructure and driving modernization initiatives, ensuring standards align across clinical tiers, and migrating key systems to cloud architecture while enh...

Engage in the development of complex medical devices by translating user needs into actionable requirements and ensuring effective design integration across engineering teams while maintaining a focus...

Manage client engagement initiatives that optimize investment operations and facilitate fund launches. Leverage your expertise to enhance workflows, ensure operational efficiency, and support the exec...

Architect dynamic solutions by modernizing business applications. Lead teams through Java-based development, AI integrations, and cloud deployments, ensuring seamless system performance and robust sec...

Architect and lead the design of secure, resilient cloud environments and Zero Trust architectures within a federal healthcare setting, ensuring adherence to stringent security standards and moderniza...

Bring your expertise to drive sales training and education for our US Direct Sales team, enhancing their ability to address healthcare documentation and revenue cycle challenges with effective solutio...

Join a team that's driving new business growth by transforming IT strategies for large enterprises. As part of a high-impact role, you will create demand, manage complex sales cycles, and engage key s...

Join a team committed to redefining enterprise IT by driving new business growth while transforming how organizations utilize technology to enhance productivity and employee experiences across the Nor...

Join a team that's committed to ensuring client success through expert guidance and solution delivery. As the primary liaison, you'll facilitate smooth implementation and strategically align technolog...

Lead mission critical operations and provide commissioning oversight for data center projects, ensuring efficiency and quality standards are met while mentoring teams and fostering internal expertise...

Elevate team performance by leading the backend engineering group. Drive system reliability and scalability while guiding project execution across diverse tech stacks. Collaborate with stakeholders to...

Transform operational efficiencies by leading cross-functional teams and driving strategic initiatives. Collaborate with stakeholders to enhance processes, utilize analytics to inform decisions, and f...

Innovate business processes through strategic AI and automation initiatives. Collaborate with stakeholders to identify opportunities, design solutions, and ensure alignment with operational goals, dri...

Manage product integration and optimize operations through collaboration with teams and strategic initiatives. Lead projects to enhance system functionality and improve operational efficiency in align...