Support Escalation Engineer Jobs in Boston, MA

Shape the future of AI-powered solutions by leading development and deployment efforts across various industries. Collaborate with teams to create innovative solutions, mentor others, and drive busine...

Drive the global strategy and execution of Ethics and Compliance policies, training, and communications, ensuring organizational integrity and alignment across regions while enhancing employee awarene...

Engage with cross-functional teams to engineer, implement, and optimize scalable, secure cloud and on-premises solutions, ensuring superb customer support and operational excellence in a dynamic techn...

Drive enterprise sales by managing the complete sales cycle, from prospecting to closing, while collaborating with cross-functional teams to deliver innovative technical solutions and feedback that en...

Empower a cross-functional team to advance model-based engineering initiatives. Lead digital transformation, enhance program performance, and mentor engineering talent to meet US Defense sector demand...

Join a dynamic team as a Senior Implementation Consultant, delivering innovative CIS solutions. Leverage your analytical skills and customer-centric approach to drive successful project outcomes with...

Engage with clients to showcase cutting-edge drone detection technology, leading customer support and pre-sales efforts. Collaborate with diverse teams to drive innovative solutions in airspace securi...

Join us to act as a trusted technical advisor, designing custom solutions for clients. Collaborate with sales and product teams, execute impactful demonstrations, and bridge the gap between technical...

Lead the charge in guiding customers through their technical journey, ensuring effective onboarding and integration while maximizing their value from the service. Collaborate with cross-functional tea...

Optimize cloud cost management by providing technical leadership in cloud systems analysis, planning, and design. Drive automation and best practices while mentoring team members to ensure effective r...

Collaborate with senior engineers to implement monitoring use cases, support data onboarding, and align incident workflows. Play a key role in enhancing operational support activities and ensuring eff...

Unlock potential by driving analytics to identify consumer security risks, creating dashboards, and collaborating across teams to shape organizational risk narratives for informed decision-making...

Contribute to customer success as you build solid relationships, drive product adoption, and strategize for growth by leveraging advanced AI tools and collaborative processes in an investment manageme...

Join a team where you'll drive architectural decisions across a complex AI SIEM system, enhancing workflows and detection engines by prioritizing high-leverage investments and mentoring engineers to a...

Shape the future of geospatial solutions by delivering expert GIS support, administering Esri databases, and crafting geoprocessing workflows. Collaborate with clients to demystify technology and driv...

Drive the development of innovative government products while collaborating with federal stakeholders to solve complex challenges and ensure compliance. Lead product strategy from concept to deploymen...

Engineer interconnected systems by building MCP servers, APIs, and workflows. Collaborate to develop high-impact in-house automation tools, ensuring maintainability and clarity in code while leveragin...

Innovate strategies as a trusted advisor, driving customer engagement and success within complex enterprise sales cycles. Achieve business outcomes by leveraging technology while collaborating cross-f...

Shape the future of government products by leading strategic initiatives, gathering requirements, and delivering innovative solutions. Collaborate with stakeholders to drive success in a mission-criti...

Elevate revenue growth by driving compliance solutions to new clients. Collaborate closely across teams to craft tailored proposals and influence decisions. Take ownership of a robust sales pipeline a...

Lead the charge in managing critical software integrations for public safety systems, ensuring seamless operations across emergency call centers. Drive project success through expert financial oversig...

Elevate security measures for AI/ML systems by executing high-impact strategies, enhancing organizational capabilities, governing safe AI adoption, and mentoring teams in risk mitigation across all de...

Pioneer innovative testing solutions that ensure product quality and compliance. Collaborate with teams to develop test plans and execute automated and manual tests. Drive efficiency and continuous im...

Engage deeply with enterprise clients as their strategic technical advisor, driving the successful implementation and optimization of innovative hiring solutions. Leverage your expertise to analyze pe...

Shape the future of cybersecurity by tackling complex challenges and integrating innovative security solutions. Leverage your expertise to enhance systems, deliver project support, and ensure complian...