Support Escalation Engineer Jobs in Austin, TX

Optimize service readiness and operational efficiency by coordinating customer engineering support activities that enhance service quality and compliance while driving continuous improvement across te...

Design and implement robust observability solutions to enhance monitoring, alerting, and telemetry capabilities for enterprise platforms in cloud environments while collaborating across teams to ensur...

Lead a dynamic team in pioneering proactive Vulnerability Management practices. Oversee operations, drive risk-based prioritization, and foster collaboration across IT and security sectors to enhance...

Champion a dynamic Integration Team, overseeing software systems and optimizing infrastructure to enhance mission readiness and operational efficiency in support of our warfighter community...

Engage in leading the design of a sophisticated access control platform. Oversee architectural direction, ensuring reliability and security. Collaborate across teams to drive initiatives, mentor engin...

Deliver comprehensive testing solutions for high-end server systems. Collaborate with cross-functional teams to validate design effectiveness, ensuring optimal performance and reliability of advanced...

Lead the charge in developing innovative marketing strategies for networking solutions, translating technical complexities into compelling narratives that drive customer engagement and support busines...

Unlock potential by defining and leading the go-to-market strategy for Financial Services, driving demand creation and pipeline growth through collaboration across disciplines, and ensuring strategic...

Lead the charge in AWS database modernization for healthcare applications. Engage in SQL Server upgrades, optimize costs, mentor teams, and ensure compliance while enhancing the overall database strat...

Unlock potential by managing strategic relationships with high-value accounts, driving business growth through targeted outreach and consultative selling. Influence brand strategies in media and enter...

Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...

Join a team that's transforming complex customer requirements into effective technology solutions. Collaborate with cross-functional teams and engage with strategic clients to drive adoption and innov...

Empower and enhance technical support at customer sites, ensuring optimal equipment reliability, communication with teams, and successful project updates. Mentor staff while driving continuous improve...

Serve as a trusted advisor, architecting enterprise SaaS technologies to meet client objectives. Collaborate across teams to deliver innovative solutions and presentations, enhancing customer relation...

Shape the future of cybersecurity as a crucial resource, enhancing IT operations and security. Collaborate with various teams, monitor threats, and optimize security technologies to ensure robust prot...

Champion innovative hardware solutions while leading cross-functional teams. Drive product development and process improvements using data metrics to enhance customer experience and operational effici...

Help us optimize deployment strategies within Veterans Affairs, acting as a trusted advisor and collaborating with VISN leadership to enhance project execution, support client needs, and drive healthc...

Reimagine customer engagement by leading transformative initiatives that drive automation value and enhance business outcomes for healthcare organizations. Foster strategic alliances, manage complex p...

Innovate cutting-edge multiphase power solutions by collaborating with top-tier AI customers and enhancing design processes through detailed analysis and technical support. Drive impactful engagements...

Transform the future of energy management by leveraging innovative software solutions to drive sales growth and sustainability outcomes for clients in both public and private sectors. Build strong rel...

Champion complex compliance projects, coordinating cross-functional teams to deliver solutions that enhance operational effectiveness and regulatory adherence within a growing organization...

Drive security excellence by guiding the Department of Veterans Affairs in cloud security, vulnerability remediation, and secure data management, while collaborating cross-functionally to enhance comp...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Innovate our IT Security framework by leading vulnerability management, data loss prevention, and incident response. Enhance access management strategies and support tier 3 technical issues while fost...

Innovate solutions by bridging sales and AI delivery, guiding clients in adopting AI agents. Collaborate with teams to create custom blueprints, ensuring seamless integration and business value in ent...