Support Escalation Engineer Jobs in Austin, TX

Lead the design and delivery of robust cloud infrastructure solutions while collaborating with cross-functional teams to enhance application reliability and security, ensuring seamless service provisi...

Shape innovative solutions as you collaborate with sales and engineering teams to implement AI-driven technology. Drive customer success through expert advice and hands-on engagements, enhancing their...

Lead the charge in providing exceptional technical support for clients while leveraging AI tools to streamline workflows and enhance operational efficiency. Collaborate with cross-functional teams to...

Innovate client solutions by efficiently managing technical support tasks, leveraging AI tools to enhance workflows, and collaborating with cross-functional teams to ensure optimal customer satisfacti...

Transform client operations by implementing and optimizing PTC Windchill solutions. This remote role requires collaboration with clients to ensure successful delivery within budget and timelines, offe...

Elevate customer success through hands-on technical demonstrations, API integrations, and tailored proof-of-concepts, while leveraging advanced AI capabilities to craft solutions that exceed client ex...

Shape the future of AI solutions by developing POCs and API integrations, while collaborating closely with clients and technical teams to showcase advanced capabilities and drive success in technical...

Unlock potential by helping clients drive AI adoption and data governance. You'll guide stakeholders from concept to production, evangelizing impactful solutions and collecting insights to enhance pro...

Optimize client engagement by unraveling complex tech needs and crafting tailored solutions. Collaborate across teams to ensure seamless project execution, driving satisfaction and business success th...

Engage with cross-functional teams to enhance government environment reliability and compliance. You will drive automation and incident resolution while establishing best practices for continuous deli...

Invent solutions for customers as a trusted technical advisor by leveraging your expertise in Linux, GitLab, and CI/CD to tackle complex challenges and enhance operational efficiency for major clients...

Lead high-impact incident response in complex cloud environments, coordinating major security incidents. Manage a team, drive improvements, and implement AI tools for effective investigations while en...

Accelerate customer success by partnering with Account Executives to deliver tailored security solutions. Drive discovery, manage technical evaluations, and maintain relationships throughout the custo...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Engage with strategic accounts to drive customer success and relationship management. Collaborate across teams to ensure product adoption, customer health, and retention, using insights to enhance the...

Transform operational reliability by managing AWS production systems, ensuring high availability, automation, and seamless service delivery. Collaborate with engineering teams to enhance infrastructur...

Drive your career with innovative infrastructure solutions that enhance scalability and reliability. Collaborate with cross-functional teams to automate processes, troubleshoot issues, and set strateg...

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

Optimize customer identity solutions as a technical partner, driving sales success and empowering clients through tailored implementations and a deep understanding of identity systems and architecture...

Empower your career as a senior Sales Engineer, driving technical engagement and solution design for partner success. Collaborate with Sales and Tech Ops to ensure optimal implementation and adoption...

Lead the charge in transforming the VA ServiceNow platform, establishing architecture standards, and guiding technical decisions to enhance service delivery across multiple deployments at an enterpris...

Elevate customer security outcomes as a SecOps Technical Success Manager! Cultivate deep relationships, drive engagement, and enhance value realization in cybersecurity solutions while collaborating a...

Drive business growth by owning the complete sales cycle and fostering lasting relationships. Utilize consultative sales techniques to identify opportunities and align solutions with customer needs in...

Innovate high-speed testing solutions by collaborating with sales teams to enhance customer success. Engage with diverse industry stakeholders including manufacturers and university labs to drive prod...

Drive innovation by delivering Elastic solutions, guiding architecture design, and optimizing capacity in critical environments, while mentoring teams and fostering strong customer relationships for m...