Support Escalation Engineer Jobs in Washington, DC

Unlock potential by providing expert technical support and training for aviation satellite communications systems. Collaborate cross-functionally to troubleshoot complex issues and enhance customer sa...

Shape impactful data and analytics solutions by leveraging Atlassian tools. Collaborate with cross-functional teams to design and enhance enterprise capabilities that drive mission success and improve...

Empower teams by architecting and implementing scalable Atlassian solutions, enhancing data-driven decision-making processes across various agencies while collaborating with cross-functional teams to...

Unlock the potential of observability by developing robust monitoring systems, influencing roadmap strategies, and collaborating cross-functionally to enhance the operational efficiency of our platfor...

Innovate in the training landscape by leading the War Data Platform's comprehensive training portfolio, enhancing the skills of operational stakeholders across various security classifications...

Elevate your career by leading the design and management of hybrid IT environments. Collaborate with cross-functional teams to deliver robust AWS and Windows Server solutions that drive mission succes...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Drive your career with a pivotal leadership role overseeing the training strategy for the War Data Platform. Own the creation and enhancement of training materials and documentation to empower a diver...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Lead technical oversight for an operational space program, ensuring mission success while managing engineering and stakeholder relationships within a dynamic environment...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Optimize cloud cost management by leading technical implementations and ensuring sustainable practices across product lines. Be a key contributor in developing tools for monitoring, reporting, and cos...

Lead the charge in designing and implementing complex software solutions to optimize performance and enhance functionality across diverse operational environments, requiring extensive expertise in sof...

Join a team that's dedicated to optimizing network infrastructure while collaborating across departments. You'll manage and support networks, troubleshoot issues, and ensure secure connectivity in a f...

Analyze and support the migration of government applications into CyberArk PAM, ensuring alignment of privileged access management across multiple technical teams and environments. Collaborate on impa...

Elevate capacity engineering by designing scalable solutions for cloud and infrastructure management. Collaborate with cross-functional teams to optimize resources and empower strategic planning for f...

Lead strategic supplier relationships to drive revenue growth, enhance profits, and foster collaboration across diverse teams. Your expertise in technology sales will enable impactful relationships wi...

Join a team that's dedicated to enhancing security designs for critical environments. Utilize your engineering expertise to develop comprehensive security design documentation while collaborating with...

Engage in critical site reliability engineering, ensuring seamless operations and performance in a secure, air-gapped AWS environment. You will lead incident response, define reliability metrics, and...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Champion infrastructure efficiency by leading capacity planning for cloud and on-prem solutions. Collaborate with cross-functional teams to optimize resource consumption and implement innovative engin...

Optimize financial systems by managing Oracle EBS SLA configurations, enhancing processes, and leveraging AI solutions. Collaborate with cross-functional teams to ensure compliance, accuracy, and oper...

Champion innovative solutions for U.S. Intelligence customers by leveraging technical expertise in cloud solutions and serving as a vital partner throughout the sales cycle, ensuring successful produc...

Play a key role in engaging with customers to quantify business value and drive outcomes. Collaborate with stakeholders across teams to align efforts, document processes, and deliver impactful solutio...

Unlock potential by driving customer success and technical excellence in the public sector, transforming eLearning goals into strategic initiatives. Bridge customer relations and internal teams to enh...