Cisco

Software Engineering Technical Leader - Observability Platforms (Remote or Hybrid)

Cisco$174K — $253K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • US Citizenship required due to FedRAMP responsibilities.
  • Bachelor's degree plus 12 years, Master's plus 10 years, or PhD plus 8 years of related experience.
  • Proven background in Software Engineering, Site Reliability Engineering, and Observability.
  • Experience in a SaaS environment, supporting customer needs.
  • Strong communication skills with a history of effective collaboration across teams.
  • Proficient in cloud services (AWS EC2, S3, Kubernetes) and delivering SaaS solutions.
  • Experience with multi-cloud observability systems for large-scale software deployments.

Responsibilities

  • Develop and support critical monitoring systems.
  • Assist external teams in implementing and enhancing observability.
  • Maintain comprehensive documentation and how-to guides for platform users.
  • Contribute to the company's monitoring strategy and reduce operational burden.
  • Influence the team’s roadmap by balancing platform requirements and long-term goals.

Benefits

  • Fully remote work option from any location in the United States.
  • Opportunity to work from a Splunk/Cisco office if located nearby.
Full Job Description
The application window is expected to close on: 06/26/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This position is fully remote and can be performed from any location within the United States. The role requires reliable internet connection and the ability to work independently in a remote environment.

The team is responsible for the platform that Splunk engineers use to implement metrics & tracing telemetry in both their customer facing and internal services. The platform is a suite of microservices running in the cloud. The team requires a combination of Software Development and Site Reliability Engineering experience.

We're looking for an accomplished engineer to bring their experience and expertise in Observability, Software Development, and Site Reliability Engineering to evolve how Splunk developers observe their services.

Key Responsibilities
  • Developing and supporting critical monitoring systems.
  • Helping external teams instrument and improve observability
  • Maintaining a large knowledge base and how-to guides for consumers of our platform
  • Helping to set a direction for the company's monitoring strategy and reducing the operational burden for our team and company.
  • Influencing the team's road map and quarterly plans, balancing both platform needs, requests from users, and long term company goals

Minimum Qualifications
  • Must be a US Citizen as the team has responsibilities in FedRAMP environments.
  • Bachelors + 12 years of related experience, or Masters + 10 years of related experience, or PhD + 8 years of related experience.
  • A mix of experience in Software Engineering, Site Reliability Engineering, and Observability.
  • Experience supporting customers in a SaaS environment.
  • Excellent communication skills and a history of collaborating effectively with cross-functional teams.
  • Experience in crafting and delivering software as a service and working with cloud infrastructure services such as AWS EC2, S3, Kubernetes, etc.
  • Experience working with multiple cloud providers (like AWS, GCP, and Azure). Implemented multiple types of observability (logs, metrics, events, telemetry) for large-scale software deployments.
  • Experience with some mix of Linux, Docker, Kubernetes, Golang, Python, Terraform, Prometheus, Splunk, DevOps or SRE concepts, Timeseries databases, Distributed computing paradigms.
  • Experience supporting large-scale, distributed, or business-critical systems.


Preferred Qualifications
  • Experience as a technical leader at a team or project level, including guiding design decisions and driving execution.
  • Experience working within developer platforms or infrastructure platform teams.


This is a remote role, but if you happen to live near a Splunk / Cisco office, you're welcome to work from the office as often as desired.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
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