Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$68K - $147K *

Accelerate progress at the forefront of technical support, where you will troubleshoot, resolve customer issues, and collaborate with teams to enhance overall service quality across US and Canadian ma...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Contribute to the success of our technical support team by providing exceptional mechanical troubleshooting and problem resolution for customers. Engage with stakeholders to ensure solutions are effic...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Partner with us to provide expert mechanical support, troubleshooting, and problem-solving for customers in the U.S. and Canada, ensuring high-quality service through effective communication and techn...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Grow your career with us as you play a key role in application support for critical financial services projects. Collaborate with teams to troubleshoot issues, ensure system reliability, and enhance p...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$111K - $130K *

Join a team that's committed to delivering exceptional IT support and solutions in a fast-paced environment. As a Senior IT Support Engineer, you'll enhance workplace technology experiences while ment...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Champion system performance by diagnosing and resolving issues in a fleet of robotic fulfillment systems while collaborating with operations and engineering teams to optimize throughput and efficiency...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Unlock potential by providing exceptional technical support for enterprise systems, focusing on device management, imaging, and application deployment. Collaborate with teams to ensure client and inte...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$71K - $126K *

Join a team that's dedicated to supporting customers through technical challenges while collaborating with engineering teams to enhance product quality and ensure customer satisfaction in diverse envi...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Support our clients by troubleshooting and maintaining AI solutions. As a Technical Support Engineer, you'll engage with customers post-launch, ensuring satisfaction and guiding them through technical...

Today

  •   Less than 5 years exp.  •   Technical Services

$70K - $100K *

Join a team that's transforming post-sales support by delivering exceptional service and technical expertise. You'll solve complex issues in enterprise data centers and collaborate with global special...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Elevate support operations by leading technical service, training, and parts functions. Drive performance and customer satisfaction while fostering team development in a dynamic environment committed...

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$108K - $148K *

Join a team that's pivotal in developing and qualifying semiconductor processes, providing high-visibility customer support, and diagnosing complex system issues through collaborative problem-solving...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$86K - $119K *

Drive your career forward as you guide innovative semiconductor processes, providing critical customer support through installations and troubleshooting complex systems. Collaborate with R&D to develo...

Reposted yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$88K - $101K *

Elevate your career by providing technical support and leadership for critical data systems. Collaborate with diverse teams on large-scale projects while managing priorities and enhancing operational...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$117K - $176K *

Collaborate with internal stakeholders to troubleshoot and resolve complex technical issues, manage deployments, and streamline operational processes within a dynamic technical support team focused on...

Today

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Engage your technical expertise to support and optimize cutting-edge metering systems. Collaborate with engineers to troubleshoot issues and enhance customer satisfaction while driving system improvem...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $130K *

Join a team that's dedicated to enhancing self-service customer success through technical support, documentation improvement, and collaborative problem-solving to ensure satisfaction and drive growth...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Join a dynamic team to support customer success through technical solutions, improving self-service experiences and enhancing documentation. Collaborate with various teams to design tools and optimize...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $180K *

Unlock the potential of enterprise sales by driving technical presales processes. Engage with senior stakeholders, influence product development, and lead innovative solutions to enhance global financ...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $140K *

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Empower customer success by ensuring the reliability of cloud environments through expert troubleshooting and support for complex systems like Linux, OpenStack, and Kubernetes...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Lead a team in delivering high-quality technical support for completions operations. Collaborate effectively with sales and service delivery teams while mentoring engineers and providing real-time ope...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$75K - $95K *

Analyze complex IT support issues and enhance service delivery as a Senior IT Support Engineer. Collaborate with a dynamic team to provide customer-focused solutions while overseeing specializations a...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$67K - $98K *

Transform customer experiences by troubleshooting warranty claims and enhancing resolutions. Collaborate with teams to analyze issues, streamline workflows, and improve service efficiency in a high-vo...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.