Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$100K - $115K *

Transform the support experience by diagnosing and resolving technical issues for robotic systems, while collaborating with cross-functional teams to enhance product reliability and user satisfaction...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Engage with clients as a technical expert, driving timely resolutions for complex data storage issues while fostering relationships and ensuring full adoption of solutions in a dynamic customer suppor...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $139K *

Optimize technical support for government and commercial systems, driving customer satisfaction through remote and onsite assistance in a collaborative environment. Engage with diverse teams to ensure...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$88K - $139K *

Join a team that's pivotal in delivering technical support for cutting-edge satellite systems. Engage in hands-on troubleshooting, customer interactions, and ensure optimal network performance for bot...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Join a team that's integral to providing exceptional technical support for North American customers. You will manage both production and test environments, ensuring operational excellence and effectiv...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join a dynamic team to support a cutting-edge financial applications platform, driving real-time solutions for pricing and risk management while collaborating closely with developers and analysts to e...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Grow your career with us as you play a key role in application support for critical financial services projects. Collaborate with teams to troubleshoot issues, ensure system reliability, and enhance p...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$72K - $90K *

Engage with customers by providing exceptional technical support, troubleshooting complex systems, and fostering strong relationships. Utilize your engineering expertise and problem-solving skills to...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$72K - $90K *

Transform customer support as you provide expert technical assistance for complex systems. Collaborate with engineering teams, resolve intricate technical issues, and strengthen customer relationships...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$66K - $99K *

Unlock potential by delivering exceptional software support, resolving technical issues, and collaborating with teams to enhance customer satisfaction and system performance in a dynamic, fast-paced e...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $99K *

Join a team that empowers customers by providing top-notch software support, troubleshooting complex issues, and optimizing system performance. Collaborate with internal teams to enhance user satisfac...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $99K *

Empower customers by providing top-notch technical support for software solutions. Collaborate with development teams to diagnose and resolve issues while enhancing customer system performance and sat...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$106K - $133K *

Unlock potential by providing essential technical support for diagnostic instrumentation, ensuring high standards of customer service and enabling seamless operations within the power utility sector...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$56K - $115K *

Unlock your potential as you tackle complex technical challenges, provide exceptional customer support, and mentor peers. Drive strategic improvements while engaging with industry leaders to enhance c...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$56K - $115K *

Lead the charge in providing expert technical support to clients, resolving complex issues and mentoring team members. Contribute to continuous improvement and drive impactful outcomes for a diverse r...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $152K *

Reimagine customer engagement through premier technical support, optimizing system performance and installation processes. Lead initiatives to enhance operations while facilitating collaboration betwe...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive exceptional customer support by leveraging advanced technical skills to resolve complex issues and enhance satisfaction in a dynamic, 24x7 environment while collaborating with engineering teams...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $105K *

Drive customer success by providing technical support and training for 3D simulation software. Collaborate effectively with engineering and sales teams, leveraging your problem-solving expertise to ta...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $101K *

Lead the charge in providing exceptional technical support, addressing complex customer needs while driving deeper product engagement and solutions. Collaborate across teams to ensure seamless, value...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Drive technical support excellence by mentoring teams, solving complex issues, and ensuring service delivery readiness. Leverage advanced analytical skills to enhance customer satisfaction in a high-p...

Ottawa, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Grow your impact by delivering exceptional customer support and troubleshooting solutions. Collaborate with teams to resolve complex issues, ensuring customer satisfaction and operational excellence...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Take ownership of complex customer service solutions, leveraging advanced analytical skills to improve products and services. Collaborate with cross-functional teams to provide technical support and m...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Lead the charge in delivering exceptional technical support for complex electro-mechanical systems and software. Collaborate with engineers and customers to troubleshoot and resolve issues, ensuring h...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Join a dynamic team as a technical expert providing critical support to engineers and customers in troubleshooting and resolving complex electro-mechanical systems, while driving customer satisfaction...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.