Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$79K - $158K *

Elevate our technical prowess by supporting pre-sale activities, collaborating with engineering, and training sales teams. Join a dynamic environment where your insights shape innovative HVAC solution...

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Champion the full application lifecycle, guiding a skilled DevOps team in design, development, and system maintenance while ensuring infrastructure integrity and alignment with mission requirements. E...

2 days ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$91K - $172K *

Empower seamless network support by maintaining systems and user accounts, ensuring security compliance, and providing maintenance for Windows and Linux environments while collaborating within a dynam...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $165K *

Join a dynamic team to lead the modernization and sustainment of critical geospatial systems for the U.S. Census Bureau. Drive technical leadership and innovative solutions in cloud, data management...

4 weeks ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Shape the future of customer success by driving account growth and satisfaction through strategic onboarding and tailored technical support. Leverage your expertise to enhance client engagement with o...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$143K - $196K *

Grow your career with a dynamic team leading software development efforts to enhance health care solutions. This role involves mentoring, setting technical direction, and fostering agile methodologies...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Empower customers to drive success by leveraging your technical expertise and strategic insights. In this dynamic role, you'll guide clients through onboarding and adoption, fostering impactful relati...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Unlock potential by managing complex electrical and mechanical systems. Provide expert support for manufacturing equipment and automation projects in a dynamic 24/7 environment, ensuring optimal perfo...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $140K *

Drive your career with a dynamic role where you'll architect tailored technical solutions for clients. Collaborate with cross-functional teams to translate complex needs into innovative proposals that...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Drive the evolution of AWS-based application platforms through hands-on development and project leadership. You'll own integrations, enhance system performance, and contribute to the design and scalab...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $160K *

Optimize technical support operations by troubleshooting complex IT systems, enhancing signal intelligence, and ensuring effective service delivery while engaging with users and partners for seamless...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $160K *

Unlock potential by providing advanced technical support for C5ISR systems. Engage in troubleshooting, system maintenance, and escalation management, ensuring optimal functionality and security of com...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $130K *

Join a team focused on designing and maintaining high-performance systems, optimizing large-scale distributed architectures, and enhancing cloud infrastructure capabilities to deliver exceptional resu...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $100K *

Deliver exceptional IT support across both NYC and NJ locations, enhancing user experience through in-depth troubleshooting and lifecycle management for endpoints and infrastructure within a dynamic e...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K *

Transform client success as a dedicated Technical Account Manager, ensuring seamless onboarding, managing technical escalations, and optimizing deliverability for high-volume enterprise accounts while...

Ottawa, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$116K - $145K *

Analyze complex customer issues to identify root causes and improve software performance. Collaborate with engineering teams to enhance customer experience and ensure quick resolutions to technical ch...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K *

Build strong relationships as you guide high-volume enterprise clients through technical onboarding, serve as their trusted advisor, and optimize their satisfaction and deliverability outcomes while d...

Ottawa, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Transform your career by managing cutting-edge infrastructure projects, ensuring seamless connectivity and quality standards in data center environments while collaborating with top-tier construction...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$83K - $89K *

Join a team that's dedicated to maintaining fleet excellence through comprehensive diagnostics and repairs. You'll ensure vehicle safety and reliability, tackling complex mechanical issues while uphol...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$140K - $180K *

Elevate your career by providing strategic guidance and project management expertise in advanced technologies while collaborating closely with government leaders to meet their mission objectives and d...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $130K *

Deliver strategic oversight as a Technical Customer Success Manager, maximizing customer engagement with HERE’s technology solutions across diverse industries, ensuring sustained success and growth in...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$72K - $115K *

Provide advanced troubleshooting and support for a global IP and Optical network. Engage in incident response, optimize network operations, and contribute to process enhancements while collaborating w...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Lead the charge in optimizing high-power test cell operations, ensuring maximum asset availability and EHS compliance while managing team development, strategic planning, and infrastructure upgrades t...

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Drive the optimization of IoT device provisioning processes, ensuring quality and compliance through cross-functional collaboration and process improvement initiatives. Support manufacturing and opera...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.