Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$80K - $95K *

Optimize IT support and operations in a fast-paced startup, enhancing user experience through effective collaboration and problem-solving. You'll lead initiatives in hardware and software troubleshoot...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Collaborate to provide engineering support for production and water operations, enhancing efficiency across 3000+ coalbed methane wells while ensuring safety, compliance, and environmental standards i...

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$93K - $104K *

Shape the future of project execution by collaborating with teams, ensuring compliance, and providing technical support on-site, while driving quality through rigorous analysis and communication with...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Lead the charge in developing BMS/SCADA applications, collaborating across engineering functions, refining standards, and providing remote support, all while driving innovative solutions for mission-c...

2 days ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $115K *

Empower systems reliability by automating and optimizing GCP environments. Collaborate with cross-functional teams to enhance performance and monitoring of cloud data platforms, ensuring high availabi...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $125K *

Lead the charge in optimizing and securing networks across data centers, offices, and cloud environments. Play a critical role in infrastructure development that supports connectivity for global partn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Engineer robust integrations between diverse DMP platforms, enhancing productivity through API development, coding best practices, and debugging across multiple programming languages while ensuring ti...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive solutions for complex product challenges by applying your engineering expertise and quality assurance mindset. Collaborate across teams to design, test, and implement reliable software features...

Today

  •   Less than 5 years exp.  •   Transportation

$100K - $125K *

Drive automation solutions by collaborating across teams to develop and validate customer-focused proposals. Gain foundational skills in interpreting requirements and estimating through hands-on expos...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Shape the future of defense technology as a Software Engineer, collaborating on the AEGIS Combat System and enhancing training simulations through innovative software solutions in a dynamic team envir...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $95K *

Build strong relationships as you guide high-volume enterprise clients through technical onboarding, serve as their trusted advisor, and optimize their satisfaction and deliverability outcomes while d...

Ottawa, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion our IT infrastructure by automating identity and device management. In this dynamic role, you'll implement innovative security measures while ensuring operational efficiency in a cutting-edge...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform client operations by leveraging your expertise in hydroprocessing and catalyst technologies. Collaborate with cross-functional teams to deliver technical solutions, optimize performance, and...

6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$160K - $320K *

Join a team that's driving the innovation of an enterprise-grade hypervisor, enhancing performance and security. Contribute significantly to Virtual Machine Lifecycle Management while collaborating wi...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $165K *

Empower customer success by collaborating with sales to provide tailored solutions, demonstrating product value, and influencing client relationships for business growth in a fast-paced SaaS environme...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $95K *

Join a team that's dedicated to delivering expert field service support, ensuring safe installations and repairs. Engage with cutting-edge technology while fostering customer relationships and providi...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $95K *

Shape the future of service solutions by installing, diagnosing, and repairing high-tech machinery. Take charge of customer training and ensure a safe work environment during regional assignments with...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Lead the charge in maintaining and optimizing systems for a key DOJ client, ensuring reliable operations and data integration while collaborating with various teams to implement effective solutions...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$72K - $115K *

Join a dynamic team to drive advanced troubleshooting and optimization of a global Data Center network. Take ownership of escalation processes, implement automation for efficiency, and enhance inciden...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $115K *

Join a team that's driving network optimization and incident management in a global data center environment. Collaborate with engineers to troubleshoot advanced network issues, automate processes, and...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$72K - $115K *

Tackle complex network issues as a key Tier 2 engineer, enhancing operations, optimizing performance, and supporting a global Data Center network while driving process improvements and automation init...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$72K - $115K *

Elevate network operations by managing complex incidents, driving resolution, and optimizing performance in a global Data Center network, ensuring seamless communication and support to engineering tea...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $115K *

Drive advanced network solutions by managing complex troubleshooting, optimizing performance, and leading incident response within a robust data center environment. Collaborate with teams to enhance o...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$72K - $115K *

Join a team that tackles complex network issues and optimizes operations. As a Tier 2 NOC Engineer, you'll take ownership of escalations, enhance system performance, and drive improvements across a gl...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $115K *

Join a team that's dedicated to optimizing network operations through advanced troubleshooting, incident response, and process improvement. You will take ownership of escalated cases, driving resoluti...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.