Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.
Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.
Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.
Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.
Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.
Senior Manager, AML Managed Services
$155K - $306K *
Lead the charge in designing compliant operating models for AML services, collaborating across teams to enhance financial crime compliance processes and technology while ensuring high-quality delivery...
1 week ago
Senior Manager, AML Managed Services
$155K - $306K *
Join a dynamic team to lead AML Managed Services, ensuring compliance and quality across complex engagements. Collaborate with cross-functional teams to design scalable solutions that mitigate financi...
1 week ago
Senior Manager, AML Managed Services
$155K - $306K *
Champion compliance excellence by leading AML Managed Services engagements, driving risk assessment, and enhancing financial crime processes. Collaborate across teams to deliver high-quality solutions...
1 week ago
Senior Manager, AML Managed Services
$155K - $306K *
Shape the future of financial crime compliance by leading AML Managed Services. Collaborate across teams to design compliant operating models, assess risks, and enhance client outcomes through innovat...
1 week ago
Senior Manager, AML Managed Services
$155K - $306K *
Lead the design and execution of AML Managed Services, ensuring compliance and quality across teams. Collaborate with stakeholders to assess risks, enhance processes, and deliver scalable solutions th...
1 week ago
Senior Manager, AML Managed Services
$155K - $306K *
Lead the charge in designing compliant operating models for AML Managed Services, collaborating across teams to enhance financial crime compliance processes and deliver scalable solutions that meet re...
1 week ago
Senior Manager, AML Managed Services
$155K - $306K *
Deliver impactful solutions as you lead AML Managed Services, ensuring compliance and quality across teams. Drive business development, oversee large-scale programs, and enhance financial crime compli...
1 week ago
Senior Manager, AML Managed Services
$155K - $306K *
Join us to lead AML Managed Services, shaping compliance solutions and driving operational excellence across teams. You'll assess risks, enhance processes, and ensure quality delivery while fostering...
1 week ago
Associate Director, Project Management
$105K - $120K *
Elevate project management excellence by leading a dynamic team, ensuring high-quality execution across flagship accounts, and driving operational efficiency through strategic oversight and collaborat...
2 weeks ago
Service Model Transformation Manager
$92K - $160K *
Elevate the FutureChoice service model by driving transformation initiatives, assessing impacts, and fostering cross-functional collaboration to enhance customer journeys and operational effectiveness...
Reposted 1 week ago
Service Model Transformation Manager
$92K - $160K *
Lead the transformation of service models by assessing impacts, defining requirements, and driving operationalization across functions. Collaborate with stakeholders to ensure alignment and clarity in...
Reposted 1 week ago
$120K - $145K *
Lead transformative projects in a dynamic environment while managing teams, budgets, and complex planning issues. Engage with clients and stakeholders to deliver high-quality designs that meet public...
Reposted 1 week ago
Senior Manager Agile Program Management
$145K - $175K *
Shape the future of Agile project management by leading cross-functional teams, driving digital transformation, and optimizing workflows to deliver value-driven solutions while fostering a culture of...
4 days ago
Global Network Operations and Security Center (GNOSC) Service Delivery Manager (SDM)
$110K - $130K *
Take ownership of a 24/7 enterprise network operations center, ensuring the health and stability of mission-critical IT infrastructure while leading a diverse team and managing complex incidents for t...
3 weeks ago
Transition Manager -Digital Workplace Solutions
$92K - $140K *
Join a team that's driving digital transformation by leading complex transitions of workplace solutions. You'll coordinate cross-functional efforts, manage stakeholder relationships, and leverage AI t...
2 weeks ago
Program Manager, Integrated Care
$85K - $100K *
Champion integrated care by leading a multidisciplinary team to enhance service delivery and client outcomes. Drive operational excellence and foster collaboration with stakeholders to implement innov...
1 week ago
Managed Services - SAP BTP - Manager
$99K - $232K *
Lead the charge in optimizing client operations through SAP solutions. As a Manager, you'll guide teams, manage projects, and mentor staff to achieve strategic goals while embracing innovation and tec...
1 week ago
Managed Services - SAP BTP - Manager
$99K - $232K *
Join a team that's dedicated to optimizing client operations through SAP solutions. Lead projects, mentor staff, and drive innovation while ensuring successful implementation and integration of busine...
1 week ago
Managed Services - SAP BTP - Manager
$99K - $232K *
Optimize client operations by leading SAP projects, implementing solutions, and mentoring teams. Drive strategic planning and enhance delivery through technology, ensuring project success and professi...
1 week ago
Managed Services - SAP BTP - Manager
$99K - $232K *
Lead SAP consulting projects to enhance client efficiency, mentor teams, and implement tailored software solutions. Drive strategic planning and ensure project success while fostering innovation and p...
1 week ago
ML Data Center Delivery Program Manager, ML Capacity Delivery
$127K - $172K *
Join us to drive operational excellence in ML Capacity Delivery. You'll shape strategy, manage cross-functional teams, and ensure leadership is decision-ready, all while mentoring junior program manag...
1 week ago
$115K - $183K *
Lead the charge in executing strategic implementations for BD's healthcare solutions, overseeing multiple project teams to ensure high-quality delivery and customer satisfaction while managing critica...
1 week ago
$115K - $183K *
Lead the execution of strategic implementation projects, ensuring high-quality delivery and customer satisfaction. Collaborate with cross-functional teams to resolve critical issues and enhance operat...
1 week ago
$115K - $183K *
Join a dynamic team to oversee complex implementation projects, ensuring high-quality service delivery and customer satisfaction. Leverage your expertise in project management and healthcare solutions...
1 week ago
$115K - $183K *
Lead the charge in delivering high-quality implementations for BD's MMS solutions. Oversee multiple project teams, resolve critical issues, and cultivate strong customer relationships while ensuring o...
1 week ago
What does a Service Delivery Manager do?
A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.
What qualifications are typically required for Service Delivery Manager jobs?
Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.
How much do Service Delivery Managers earn?
Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.
Where can Service Delivery Managers work?
Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.
What career paths can follow a Service Delivery Manager role?
Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.