Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Advance your sales leadership career by driving growth and optimizing sales processes within a high-performing team. Collaborate across departments to elevate performance and foster sustainable growth...
Reposted yesterday
$120K - $150K *
Elevate your career by leveraging your expertise in Front-End and Back-End technologies. In this pivotal role, you'll steer project delivery, mentor teams, and establish technology standards that driv...
2 weeks ago
$147K - $160K *
Lead the charge in strategic service operations, driving growth, mentoring teams, and ensuring customer satisfaction. Shape business plans and manage resources to achieve organizational goals and enha...
4 days ago
$90K - $120K *
Drive your career with a leadership role that shapes customer service strategy, enhances team performance, and fosters exceptional client relationships while improving operational efficiency and satis...
Reposted 3 weeks ago
$140K - $170K *
Oversee and enhance a high-performing customer service team, driving initiatives to boost customer satisfaction, retention, and operational excellence while supporting overall company growth and achie...
Yesterday
$100K - $130K *
Champion fleet operational excellence by leading strategy, asset management, and compliance initiatives across multi-location service environments, ensuring optimal performance and cost efficiency for...
3 weeks ago
Director, Field Service Delivery
$124K - $156K *
Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...
3 days ago
$100K - $130K *
Lead the charge in transforming customer service operations by managing diverse teams and enhancing strategic initiatives to deliver exceptional experiences for clients and stakeholders. Drive perform...
4 days ago
Director of Operations - Services Delivery
$100K - $130K *
Engineer operational excellence by leading service delivery in a dynamic environment. Leverage advanced analytics and workforce management to enhance productivity, ensure quality, and drive continuous...
Today
Director - Sales, Service, & Retention
$153K - $249K *
Lead strategic sales and service initiatives to drive customer retention and revenue growth while overseeing operations and managing high-performance teams in a dynamic, remote work environment...
1 week ago
$100K - $130K *
Empower a high-performing Customer Care team by driving operational excellence, fostering strong customer relationships, and utilizing data for continuous improvement. Collaborate cross-functionally t...
1 week ago
Director, Customer Solutions Center
$120K - $150K *
Lead the customer solutions center, optimizing operations and fostering relationships to drive success. Ensure seamless communication, enhance customer satisfaction, and implement strategic initiative...
Reposted 2 weeks ago
$100K - $130K *
Drive the success of technology services by leading the service desk, network, and application teams to enhance employee collaboration and optimize warehouse efficiency through strategic oversight and...
5 days ago
$150K *
The Sales Director at Datamark, Inc. is responsible for driving growth and managing key accounts in the Business Process Outsourcing (BPO) sector. This role requires a dynamic sales professional with...
Reposted 3 days ago
$72K - $110K *
Empower the supply chain by ensuring efficient, timely deliveries while leading a focused team and leveraging analytics for continuous improvement and resource optimization...
1 week ago
$171K - $256K *
Join a team that's driving customer success through strategic account management, innovative solutions, and cross-functional collaboration to enhance satisfaction and profitability across diverse cust...
2 weeks ago
$171K - $256K *
Transform customer engagement as you create and execute strategic account plans that enhance relationships, drive revenue growth, and meet client needs. Collaborate cross-functionally, advocate for cu...
2 weeks ago
$150K - $175K *
Transform the operational landscape of a fast-growing private lending company. Oversee the complete lending lifecycle, streamline processes, and enhance team collaboration to drive efficiency and exce...
Today
$130K - $135K *
Pioneer in customer success initiatives to enhance retention and growth for a portfolio of municipal clients in parking and mobility. Drive strategic relationships and operational performance in a lea...
1 week ago
$100K - $150K *
Join a team that's building a dealer network from the ground up. Drive sales growth, establish market presence, and lead a dynamic team while shaping the future of the brand in North America. A hands...
Reposted 1 week ago
Director, Business Development
$100K - $130K *
Take ownership of regional business development initiatives, driving sales and expanding client relationships within pharmaceutical and biotech sectors. Collaborate with teams to optimize strategies a...
Reposted 3 weeks ago
$90K - $120K *
Optimize retail operations for a high-traffic sports and entertainment venue. Lead staff hiring, enhance customer experience, and manage financial performance while ensuring compliance with all regula...
2 weeks ago
$75K - $95K *
Empower a compassionate team focused on delivering exceptional resident care through effective admissions processes, relationship management, and collaboration with healthcare facilities to enhance ce...
1 week ago
$130K - $180K *
Empower sales excellence by defining strategy, cultivating top talent, and enhancing customer engagement to achieve sustainable revenue growth and strategic market penetration. Lead a high-performing...
3 days ago
$70K - $95K *
Transform customer experiences by leading a dynamic service team, driving performance standards, and implementing innovative solutions to enhance satisfaction and loyalty across all operations...
6 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.