IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$90K - $96K *

Support and enhance critical applications as a .NET Developer in a 24x7 environment. Engage in L1 and L2 support, troubleshoot issues, and implement minor enhancements to ensure optimal application pe...

Today

  •   Less than 5 years exp.  •   Information Technology

$87K - $91K *

Join a team that's dedicated to maintaining mission-critical data center operations. As a Site Engineer II, you'll ensure optimal performance of electrical and mechanical systems, contributing to 24/7...

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Join a team that's dedicated to managing OT infrastructure, ensuring high availability in manufacturing environments through hands-on hardware management, network troubleshooting, and rapid incident r...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$130K - $155K *

Optimize cloud infrastructure and developer tools while collaborating closely with teams to ensure reliability, security, and operational excellence in a dynamic environment focused on AI-driven impro...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Engineer innovative software solutions for UAS products, driving development and deployment across the software lifecycle. Collaborate with cross-functional teams to enhance capabilities and ensure hi...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$78K - $82K *

Transform your career by providing expert technical support to enterprise customers. Engage with a globally distributed team while troubleshooting and resolving issues with our advanced SaaS threat in...

CanadaRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $125K *

Unlock potential by harnessing analytical expertise to align cross-functional business needs with IT delivery, ensuring solutions meet stakeholder expectations throughout the project lifecycle...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Unlock potential by leading IT operations and security, building a robust infrastructure to support our growing team. Collaborate with stakeholders to enhance employee experience, ensuring top-notch t...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Unlock potential by designing and maintaining secure, scalable cloud infrastructures. Play a key role in architecting IL6 environments and automating deployment pipelines to enhance data collection an...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $100K *

Analyze and develop high-quality software for mission systems in a collaborative environment, supporting the entire software lifecycle while enhancing your technical expertise and contributing to inno...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $160K *

Unlock potential by designing and supporting robust technology environments for creative and technical teams. Collaborate with clients to enhance production systems and ensure seamless operations acro...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team to provide 24/7 technical support for global markets applications, optimizing processes and managing incidents in a fast-paced environment. Collaborate with stakeholders to enhance...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Engage in the development and support of software applications, collaborating with teams to resolve incidents, enhance operational efficiency, and ensure high availability of critical systems while dr...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Transform client engagements by delivering expert project support and ensuring compliance. Leverage your technical skills to drive results, manage project timelines, and provide exceptional customer s...

Today

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Drive the design and deployment of secure AI applications in cloud environments, integrating advanced technologies like machine learning and ServiceNow solutions to enhance operational efficiency and...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$78K - $250K *

Optimize your career by joining a dynamic engineering team focused on system administration and support. Leverage your expertise to tackle complex challenges and enhance operational efficiency in a co...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $100K *

Discover a dynamic role where you analyze systems, bridge gaps, and enhance business functionality while collaborating with diverse stakeholders to drive improvements and ensure project success...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$62K - $141K *

Engineer innovative electrical systems and components, supporting design, testing, and integration for diverse applications. Collaborate with experienced engineers to tackle complex challenges and gro...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$111K - $150K *

Join a dynamic team of engineers to design and implement innovative software solutions. Leverage modern technologies and collaborate closely to deliver high-quality products while staying ahead of ind...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Bring your expertise to enhance IT infrastructure and security through innovative solutions, ensuring resilience and efficiency across systems. Collaborate with teams to manage complex environments, d...

1 month ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Empower your career by leading the design and implementation of enterprise identity security solutions. Drive innovation in Microsoft Entra IAM, ensuring robust security across cloud and hybrid enviro...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $165K *

Shape the future of secure enterprise IT systems by designing, integrating, and validating capabilities across diverse environments with a focus on performance, risk management, and resilience in a fa...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$63K - $109K *

Support executive leaders by resolving complex technology issues and leading high-visibility deployments. Collaborate with technical teams to ensure a seamless technology experience while enhancing se...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$63K - $109K *

Optimize executive technology support by resolving complex issues, leading deployments, and enhancing service standards. Collaborate with teams to ensure seamless technology experiences for senior lea...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $123K *

Transform your career by designing innovative systems solutions, analyzing client needs, and enhancing operational efficiency. Collaborate with diverse teams to streamline workflows and ensure reliabl...

Vancouver, BCIn-Person

6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.