IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$85K - $110K *
Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...
Yesterday
$100K - $120K *
Join a team that's redefining technical support for enterprise customers. You'll own escalations, advocate for clients, and build scalable processes while collaborating with engineering to enhance our...
Today
IT Infrastructure & Support Analyst
$80K - $90K *
Analyze and enhance corporate technology infrastructure, ensuring optimal performance and security. Collaborate with cross-functional teams to troubleshoot complex issues and improve employee experien...
1 week ago
Product Support Engineer - Level 2
$73K - $139K *
Shape the future by providing expert support in software troubleshooting and diagnostics, collaborating with cross-functional teams to resolve complex technical issues and enhance customer satisfactio...
1 month ago
Product Support Engineer - Level 2
$92K - $174K *
Join our team to optimize product support and drive software engineering excellence. Utilize your expertise in troubleshooting and technical analysis to enhance customer experience and advance product...
1 month ago
$73K - $103K *
Support a global workforce by delivering exceptional IT solutions. Manage user lifecycle processes, troubleshoot modern workplace technologies, and enhance IT operations through automation and documen...
1 week ago
$84K - $89K *
Join a team that's dedicated to delivering exceptional technical support for complex platform and integration issues. Collaborate with cross-functional teams to resolve escalated cases, enhance custom...
Today
$80K - $95K *
Bring your expertise to a hands-on technical engineering role that tackles real-world system issues, builds new solutions, and collaborates across teams to enhance application performance and operatio...
1 month ago
$130K - $195K *
Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...
1 week ago
$66K - $109K *
Optimize IT support operations by efficiently triaging and resolving Tier 0-2 incidents. Collaborate with cross-functional teams to enhance user experience and maintain critical applications in a dyna...
1 week ago
$120K - $170K *
Shape the future of enterprise infrastructure by leading design, implementation, and optimization of systems. Drive automation, enhance security, and mentor junior staff while collaborating on strateg...
Today
$64K - $102K *
Elevate network performance by deploying and optimizing voice solutions, ensuring 99.999% uptime. Collaborate on network planning and security, while providing expert support and documentation for com...
2 weeks ago
$80K - $95K *
Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...
Yesterday
$110K - $130K *
Champion our IT infrastructure by automating identity and device management. In this dynamic role, you'll implement innovative security measures while ensuring operational efficiency in a cutting-edge...
Reposted 3 weeks ago
$80K - $95K *
Transform identity and access management by executing daily operations, supporting AI tooling, and managing SaaS vendor administration. This role offers hands-on experience and a clear growth path tow...
1 week ago
$80K - $95K *
Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...
Reposted 4 weeks ago
$76K - $186K *
Transform customer experiences as a key technical support leader, resolving complex issues and driving product improvements through collaboration with engineering and support teams. Your expertise wil...
1 week ago
Senior Optical Transport Implementation Engineer - Pub Sec
$93K - $124K *
Unlock potential by joining a team focused on advanced Tier II support for network devices in a fiber optic transport network, ensuring operational excellence and 100% service availability across mult...
Reposted 1 week ago
$56K - $114K *
Help us advance our secure computing environment by maintaining and optimizing infrastructure, ensuring reliability and performance, and supporting the deployment of new technologies while providing e...
Reposted 3 weeks ago
$62K - $103K *
Join our dynamic Talent Acquisition team to drive full life-cycle recruitment, partnering with leaders to source top technical talent and support strategic business initiatives through innovative sour...
3 days ago
Technical Support Engineer (Americas/EMEA - Remote)
$106K - $133K *
Transform customer support by creating and enhancing back-office tools using PHP and Laravel. Collaborate with cross-functional teams to tackle complex problems, automate workflows, and improve servic...
Reposted 2 weeks ago
$80K - $95K *
Shape the future of technical support by resolving complex issues, collaborating with teams, and training staff to enhance customer experiences and optimize services in a dynamic environment...
3 weeks ago
Technical Customer Support Engineer
$80K - $90K *
Join a team that's dedicated to delivering exceptional technical support for complex technologies, ensuring global customer satisfaction and product quality through collaborative troubleshooting and i...
Reposted 1 week ago
$95K - $110K *
Lead the charge in delivering exceptional field service support for imaging equipment. This role involves extensive travel, advanced troubleshooting, and mentoring junior engineers to ensure top-tier...
2 weeks ago
System Engineer (in office & remote)
$85K - $100K *
Champion innovative solutions as a System Engineer, driving client success through technology implementation and project management. Collaborate with teams to deliver projects on time and enhance clie...
1 week ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.