IT Support Engineer Jobs in Austin, TX

Support complex VMstore product issues as the L3 escalation point, ensuring rapid resolution and strong customer advocacy. Leverage deep technical expertise to collaborate with engineering, maintainin...

Champion the success of our API partners by providing expert technical support, owning complex issues, and collaborating globally to ensure seamless integration and reliability during critical inciden...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Engage as a Field Support Engineer to ensure operational success of autonomous systems by troubleshooting, diagnosing issues, and enabling customer missions, acting as a vital link between software an...

Empower our clients by supporting the sustainment of Oracle Cloud applications. Drive effective migrations and resolve issues in a multitenant environment while collaborating with stakeholders to ensu...

Drive customer satisfaction as a Product Support Engineer, resolving technical issues while enhancing our security and identity solutions. Collaborate with Product and R&D teams to influence product d...

Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...

Drive exceptional customer experiences by troubleshooting complex technical issues, collaborating cross-functionally, and advocating for customer needs in a fast-paced, SLA-driven environment, while e...

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Transform customer experiences by troubleshooting warranty claims and enhancing resolutions. Collaborate with teams to analyze issues, streamline workflows, and improve service efficiency in a high-vo...

Solve complex technical issues as a key player in end-user support, collaborating across teams to enhance system performance and ensure seamless service restoration in a dynamic IT environment...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Join a team that's paving the way in systems engineering for global communications. Contribute to innovative modeling projects, collaborate with experts, and ensure mission success through meticulous...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Drive innovative enterprise workflows by developing, configuring, and optimizing ServiceNow solutions that improve user experience and operational efficiency across various IT service management initi...

Join a team that's dedicated to enhancing IT support by delivering strategic solutions, optimizing workflows, and ensuring secure technology experiences for employees, while also mentoring junior staf...

Lead the charge in developing and enabling AI solutions across the enterprise, integrating tools and automations to enhance productivity while maintaining security and operational standards to ensure...

Transform customer support experiences in healthcare IT by analyzing and resolving complex issues remotely while delivering exceptional service to internal and external stakeholders in the Americas re...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Redefine the networking landscape by designing and maintaining robust, scalable, and secure infrastructures for hybrid environments. Collaborate with diverse teams to optimize performance and drive in...

Unlock potential as a Senior Staff Storage Engineer, influencing EDA and HPC infrastructure. Own storage architecture and automation, ensuring operational excellence across petabyte-scale environments...