IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$100K - $120K *
Lead the charge in IT security and support management, combining hands-on expertise with strategic oversight. Mentor a high-performing team while enhancing cybersecurity and delivering exceptional sup...
Reposted 3 weeks ago
$80K - $95K *
Drive customer satisfaction by diagnosing and resolving complex platform issues, collaborating with cross-functional teams to enhance user experience and ensure system reliability, while mastering our...
Reposted yesterday
Senior Specialist, Production Services Infrastructure Support Analyst
$100K - $120K *
Shape the future of our IT infrastructure by leading initiatives, implementing solutions, and ensuring optimal performance of systems. Collaborate with interdisciplinary teams to protect critical asse...
1 week ago
Software Engineer, Infrastructure Services
$130K - $155K *
Develop robust software solutions for Edge Infrastructure, enabling seamless content distribution across Apple's global services. Collaborate with a dynamic team to enhance systems, architecture, and...
Reposted 3 weeks ago
$73K - $91K *
Drive exceptional technical support for attorneys and staff, ensuring seamless technology use. Collaborate on hardware, software, and AV systems while promoting best practices and delivering outstandi...
2 days ago
$90K - $108K *
Drive customer success by providing technical support for our delivery and Compute platforms. Collaborate with engineering teams to troubleshoot issues, guide users through our Control Panel, and enha...
2 weeks ago
$90K - $108K *
Join a team that's dedicated to delivering exceptional technical support, helping customers navigate our Edge Cloud Platform. This entry-level role offers growth opportunities while troubleshooting an...
2 weeks ago
$90K - $108K *
Lead the charge in delivering exceptional technical support for customers, focusing on edge troubleshooting and configuration. Collaborate with engineering teams to resolve inquiries and enhance custo...
2 weeks ago
$90K - $108K *
Unlock potential by joining a dynamic team that provides essential technical support, troubleshooting, and customer advocacy for our cutting-edge cloud platform, while fostering your career growth in...
2 weeks ago
$90K - $108K *
Join a dynamic team as you solve technical challenges for customers using cutting-edge delivery and Compute platforms. Collaborate with engineers to enhance customer success through effective support...
2 weeks ago
$75K - $100K *
Join a dynamic team to provide expert Tier III support for IT services, focusing on complex troubleshooting, cloud migration, and infrastructure management to enhance client satisfaction and operation...
4 weeks ago
Infrastructure Support Analyst
$62K - $103K *
Support a dynamic IT team by troubleshooting technical issues, maintaining systems, and enhancing procedures. Collaborate with colleagues to deliver exceptional service and ensure compliance with inte...
2 weeks ago
$133K - $227K *
Champion innovation and technical excellence in radiation processing and equipment qualification. Lead global initiatives to enhance operational performance and customer support while mentoring a team...
1 week ago
Server Technician (Journeyman)
$66K - $135K *
Build and optimize IT server configurations, ensuring timely deployment and compliance with security standards while managing logistics for international shipping and equipment support...
Yesterday
$83K - $124K *
Unlock potential by leading the design and implementation of CI/CD pipelines, enhancing software delivery and operational stability for enterprise applications while collaborating with cross-functiona...
Today
$80K - $95K *
Join a team that's dedicated to enhancing IT infrastructure through Windows Server Administration and Azure management. Collaborate on cybersecurity measures and provide vital support to ensure operat...
Today
System Administrator (Internal IT)
$80K - $95K *
Lead the charge in optimizing and securing our IT platforms, ensuring seamless integration across departments. This hands-on role requires expertise in Microsoft 365, Azure, and various business appli...
1 week ago
Cloud Customer Support Engineer (VA)
$95K - $115K *
Solve complex technical issues and optimize processes for government cloud environments, leveraging Microsoft 365 expertise while enhancing customer support and platform operations through continuous...
Reposted 2 weeks ago
$160K - $215K *
Innovate and build robust IT systems that connect people, data, and technology. Drive solutions across cloud, servers, and security while mentoring junior staff in a fast-paced, collaborative environm...
Yesterday
$110K - $130K *
Manage day-to-day IT operations, ensuring reliability, security, and support for technology systems. Oversee user support, infrastructure, and compliance with cybersecurity regulations while coordinat...
2 days ago
Systems Engineer - Linux Mission Support
$171K - $223K *
Drive mission success by troubleshooting Linux systems, automating processes, and providing hands-on engineering support. Collaborate with teams to ensure secure and efficient operations in a dynamic...
2 weeks ago
$95K - $115K *
Lead the charge in enhancing cybersecurity measures for enterprise systems, ensuring compliance and operational efficiency through systematic analysis and integration of security protocols and methodo...
5 days ago
$150K - $180K *
Join a dynamic team as a key contributor to enhance security and cloud platforms. Collaborate with cross-functional teams to define standards and frameworks, driving secure software engineering and or...
1 week ago
Applications Support Analyst - Assistant Vice President
$96K - $144K *
Partner with us to enhance client experiences by delivering seamless support for critical applications. Collaborate with diverse teams to drive innovation, manage risks, and ensure operational excelle...
Today
Biomedical Technician / Equipment Support Specialist - Imaging
$75K - $90K *
Join us to ensure the safe operation of critical imaging equipment, including CT scanners and MRI machines. Your expertise will enhance patient care through maintenance, troubleshooting, and complianc...
2 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.