IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$80K - $95K *

Empower the mission by managing and optimizing Windows systems for critical Command and Control operations, ensuring seamless integration and support for advanced technology solutions in a dynamic env...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by contributing to the development and optimization of advanced quantum communication networks. Collaborate with cross-functional teams to enhance scalability and security while le...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$114K - $194K *

Join a team that's focused on enhancing enterprise application delivery and edge infrastructure. Leverage your networking expertise to optimize performance, troubleshoot issues, and collaborate with c...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform IT operations by enhancing automation and infrastructure as code. Collaborate with teams to streamline processes, manage core services, and drive efficiency while supporting a highly technic...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $130K *

Take ownership of complex engineering projects, collaborating with customers to design, build, and deploy innovative solutions using advanced technologies. Drive technical outcomes from discovery to p...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $140K *

Partner with us to enhance technical support for customers utilizing sustainable GPU computing. You'll drive innovation across AI/ML, simulations, and biology, ensuring seamless operations while colla...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $140K *

Transform customer experiences by delivering exceptional technical support, troubleshooting cloud technologies, and collaborating across teams to optimize solutions, all while contributing to sustaina...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$77K - $176K *

Explore a dynamic role managing AWS environments, enhancing infrastructure performance, and mentoring teams. Leverage your CloudOps expertise to drive improvements and ensure security in mission-criti...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$137K - $185K *

Join a team that's pioneering innovative DevOps solutions, automating deployment processes, and enhancing infrastructure reliability. Collaborate with dynamic teams to ensure scalable services in a hy...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$80K - $110K *

Optimize lab infrastructure by supporting servers, networks, and security. Engage in troubleshooting and maintenance to ensure system performance and availability in a dynamic hybrid environment...

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$100K - $120K *

Manage a team delivering IT services aligned with ITIL best practices, leveraging Microsoft and Atlassian technologies. Oversee infrastructure, support operations, and process improvements to enhance...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$57K - $118K *

Shape the future of data center operations by mentoring technicians, overseeing hardware maintenance, and ensuring compliance with safety protocols. Collaborate across teams to enhance system reliabil...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$57K - $118K *

Partner with us to enhance data center operations by leveraging your expertise in infrastructure support, troubleshooting, and process improvement. Drive efficiency and innovation while collaborating...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$57K - $118K *

Join a dynamic team to oversee data center operations, ensuring optimal performance and reliability. Collaborate with technical teams, mentor staff, and implement solutions to enhance infrastructure r...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Join a team that's dedicated to enhancing employee productivity by providing expert desktop support. Leverage your troubleshooting skills in a dynamic environment while ensuring seamless technology op...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Engage users by providing dedicated desktop support and troubleshooting across Windows systems, Microsoft 365, and networking components. Contribute to seamless operations in a fast-paced environment...

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$146K - $175K *

Drive network infrastructure improvements and support by planning, designing, and implementing solutions. Collaborate with teams to ensure documentation is current and mentor colleagues while managing...

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$85K - $95K *

Support and optimize network infrastructure by designing, configuring, and maintaining LAN/WAN systems, while providing advanced technical assistance and ensuring network security and system reliabili...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team where you will leverage your IT expertise to drive innovative solutions and enhance operational efficiencies. Be a key contributor in a collaborative environment focused on achievi...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that empowers the automation of application patch management in a Windows environment, utilizing PowerShell scripting and collaboration with DevOps teams for cloud deployment and container...

4 weeks ago

  •   Less than 5 years exp.  •   Staffing

$210K - $220K *

Drive systems engineering excellence across the lifecycle phases, ensuring technical integrity and quality. Collaborate with government and stakeholders to manage risks and dependencies while facilita...

Today

  •   11 - 15 years exp.  •   Information Technology

$91K - $115K *

Join our dynamic team as a DevOps Engineer, where you'll implement cloud infrastructure, automate deployment processes, and ensure the reliability and scalability of services in a hybrid environment...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by troubleshooting complex server environments and business applications. Collaborate with clients and vendors to resolve incidents swiftly, ensuring optimal performance of network...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$210K - $230K *

Transform network architecture by owning the design and implementation of robust systems that connect robotics and infrastructure, ensuring optimal performance in complex industrial environments...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Champion the management of ship testing applications, ensuring compliance and operational efficiency. Lead data evaluation and oversee trial preparations while training personnel to maintain high stan...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.