Support Escalation Engineer Jobs in Chicago, IL

Drive software solutions by analyzing issues and collaborating with teams to improve CRM products, enhancing performance and user experience while ensuring effective consultation and optimal configura...

Solve complex software and infrastructure issues by enhancing tools and workflows, ensuring system stability and optimal customer support through effective troubleshooting and collaboration with engin...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

Join our team as a Senior Application Support Engineer to ensure seamless operations and drive continuous improvements. You'll optimize business applications, facilitate transitions, and enhance servi...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Champion tailored ITSM solutions for Higher Education, navigating complex sales cycles. Engage key stakeholders to boost productivity and employee satisfaction, while managing a robust sales pipeline...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Provide technical leadership in pre-sales for strategic enterprise accounts. Collaborate with sales teams, deliver impactful presentations, and engage with customers to drive technical proof-of-value...

Join a team that's driving transformative enterprise solutions through technical sales expertise. Collaborate with sales leaders to deliver unparalleled customer value and foster lasting relationships...

Join a dynamic team to drive technical sales, support senior sellers, and enhance customer experiences by leveraging strong storytelling, advanced integrations, and project management skills for impac...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Champion innovative sales solutions by leveraging deep technical expertise in application security. Collaborate effectively with cross-functional teams to address client challenges, drive business suc...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

Advance cloud infrastructure support by collaborating in Agile teams, automating systems, managing incidents, and enhancing documentation to improve operational efficiency and reliability...

Champion Zero Trust Cloud advancements by facilitating strategic customer engagements, influencing product innovation, and ensuring optimal security solutions across hybrid environments while collabor...

Empower customers as you manage technical relationships, resolve integration issues, and provide strategic support while collaborating with internal teams to ensure seamless operations and satisfactio...

Lead a global team to architect and validate cutting-edge aviation connectivity systems. Drive cross-functional collaboration and innovation for robust, scalable solutions that enhance airline operati...

Transform customer engagement by leading technical solutions that enable partner success in a dynamic environment. Collaborate cross-functionally to design innovative solutions that drive results and...

Champion customer success by leading technical integrations, ensuring data accuracy, and collaborating cross-functionally. Drive seamless onboarding, validate system capabilities, and support users to...

Elevate your career by driving solutions for complex customer challenges. Collaborate with partners and internal teams to enhance Geotab's ecosystem through innovative technical demonstrations and str...

Lead the charge in delivering expert technical support for innovative power and connectivity solutions, enhancing customer satisfaction through troubleshooting and effective communication in a dynamic...

Join a dynamic team to enhance system stability and performance across platforms. Lead complex projects involving hardware, software, and infrastructure while ensuring security and compliance through...