Director, Systems Engineering, Commercial Aviation EngineeringROLE DESCRIPTION SUMMARY
Reporting to the Vice President of Systems and Performance Engineering, Aviation Connectivity Solutions, you will lead a global team responsible for architecting and validating complex end-to-end systems.
Your mission is to bring system-level thinking, operational awareness, and cross-functional collaboration together to deliver world-class, resilient, and intelligent connectivity to commercial airlines worldwide.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
- Leadership & Strategy: Lead a high-performing systems engineering organization across systems architecture and design. Develop the team's technical roadmap and align it with broader engineering and product strategies.
- System Design & Analysis: Manage the architecture, modeling, and analysis of the entire aviation connectivity system-from antenna and modem to satellite payload and terrestrial infrastructure. Drive end-to-end design excellence, scalability, and interoperability.
- Technical Integration: Serve as the central coordination point across Aircraft Engineering, RAN Engineering, Software Engineering, and Operations to ensure system compatibility, performance, and readiness.
- Customer Experience: Act as a technical advocate for service reliability and performance across the customer lifecycle. Support sales, airline partners, and support teams with deep system insights and issue resolution.
- Support & Readiness: Lead your team in providing Level 4 support for escalated system issues.
- Cross-Functional Alignment: Collaborate with Product, Program Management, Commercial, and Global Network Operations to drive shared goals and maintain a holistic understanding of customer needs and network performance.
COMPETENCIES
- Proven ability to understand complex systems comprised of communication, computing, and internet technologies.
- Proven ability to lead teams responsible for service analytics and high-availability network platforms
- Excellent interpersonal, cross-functional collaboration, and executive communication skills
- Strong track record of innovation and continuous improvement in a dynamic technical environment
QUALIFICATIONS & EXPERIENCE
- Bachelor's or Master's degree in Systems Engineering, Aerospace, Electrical Engineering, or related technical field
- 10+ years of experience in end-to-end systems engineering, with 5+ years leading high-impact technical teams
- Strong expertise in satellite communications, RF systems, and aircraft connectivity
- Experience managing modeling and proof-of-concept tools and activities
- Proven ability to lead teams responsible for system architecture
- Excellent interpersonal, cross-functional collaboration, and executive communication skills
OTHER KEY REQUIREMENTS / COMMENTS
- Experience in commercial aviation connectivity or satellite broadband delivery
- Familiarity with network infrastructures including routers, gateways, SD-WANs, deep packet inspection systems, load balancers, and firewalls
- Experience with front end process flow; understanding of process inputs from Product Management and needed outputs to Development and Test
