Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$221K - $390K *

Lead the charge in shaping global Customer Success strategy, driving high-value outcomes for enterprise customers through inspired leadership, data-driven decisions, and cross-functional collaboration...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$174K - $261K *

Unlock potential by leading a dynamic sales team, driving complex sales cycles, and positioning innovative cloud solutions to strategic accounts while fostering a collaborative environment that inspir...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$174K - $261K *

Lead the charge in driving new business while mentoring a high-performing sales team. Utilize your extensive experience with strategic accounts to enhance market presence and deliver on growth objecti...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$174K - $261K *

Lead the charge in transforming our sales strategy by mentoring a high-performing team of Senior Account Executives. Drive complex sales cycles and position our innovative cloud solutions as the top c...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$174K - $261K *

Empower your career by leading a dynamic sales team to drive growth, cultivate strategic accounts, and mentor talent in a fast-paced environment focused on innovation and outstanding results...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$174K - $261K *

Champion growth by leading a dynamic sales team, driving new business, and executing complex sales strategies to position cutting-edge solutions in competitive markets. Foster collaboration and mentor...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$174K - $261K *

Join a dynamic team as you lead and mentor passionate sales professionals, driving new business and managing complex sales cycles to position innovative cloud solutions effectively...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$174K - $261K *

Transform your career by leading a high-performing sales team focused on complex, strategic account sales. Drive innovation within a supportive environment that rewards accountability and collaboratio...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$174K - $261K *

Pioneer the growth of a dynamic enterprise sales team by leading and mentoring Senior Account Executives. Drive new business while navigating complex sales cycles and fostering strategic partnerships...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$112K - $130K *

Design and deliver impactful digital Customer Success programs to enhance engagement and adoption across a diverse customer base. Collaborate cross-functionally to ensure seamless execution and measur...

Today

  •   Less than 5 years exp.  •   Business Services

$125K - $215K *

Support customer success as you guide clients through their journey, ensuring value from our AI-powered platform. Build strong relationships, drive adoption, and advocate for customer needs, creating...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$183K - $266K *

Join a team that empowers sales excellence by leading a dynamic group of Account Executives. Drive revenue growth and foster strong customer relationships while mentoring and developing your team in a...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $215K *

Elevate customer satisfaction by managing the full lifecycle experience, ensuring adoption and growth. Build strong relationships, advocate for user needs, and drive value with an AI-powered platform...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$155K - $170K *

Empower our teams by leading the development of impactful sales enablement strategies and training programs that drive growth and maximize performance across diverse stakeholders and sales support fun...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Drive global customer experience strategy and operations, ensuring seamless interactions through fulfillment, activation, and support. Lead a team dedicated to enhancing customer satisfaction while op...

Today

  •   8 - 10 years exp.  •   Consumer Technology

$97K - $126K *

Lead the charge in enhancing client service excellence by developing and guiding supervisors, ensuring top-tier relationships with brokers and clients, and achieving department success through strateg...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of customer engagement by leading a dynamic team focused on retention, satisfaction, and strategic account growth, ensuring exceptional client experiences and effective collaboration...

Soudersburg, PAIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead a high-performing Technical Account Manager team focusing on customer retention and satisfaction, while driving account growth and fostering executive relationships to achieve business outcomes a...

Surrey, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Accelerate progress at key accounts by driving AI transformation and achieving double-digit YOY growth. Engage with C-level executives to expand offerings and enhance client relationships while orches...

1 week ago

  •   15+ years exp.  •   Enterprise Technology

$90K - $110K *

Manage key enterprise accounts to drive customer success and revenue growth. Build and maintain trust with senior stakeholders, oversee account health, and identify expansion opportunities to ensure o...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate customer success by guiding users from onboarding to adoption, while collaborating with teams to enhance workflows and drive product usage. Own the renewal process and identify growth oppor...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Champion customer success by ensuring seamless onboarding and adoption of our innovative product. Collaborate with clients, creative teams, and internal stakeholders to drive engagement, facilitate gr...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$171K - $273K *

Transform customer experiences by leading strategic change initiatives and mentoring teams, enhancing executive relationships and driving large-scale transformation engagement success...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Help us empower clients through exceptional care and operational excellence. You'll drive daily account management, training, and support, ensuring seamless operations and creating a blueprint for suc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$88K - $105K *

Accelerate customer success by maximizing value for SMB accounts through onboarding, proactive support, and data-driven engagement while collaborating with cross-functional teams to enhance client exp...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.