Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Customer Success Platform Area TAM Leader (Splunk)
$164K - $208K *
Unlock potential by leading customer success initiatives with expertise in Splunk Cloud and Enterprise. Drive strategic solutions, engage with account teams, and ensure impactful outcomes for customer...
2 weeks ago
Customer Success Manager - Secure Communications
$95K - $110K *
Own the growth and success of client accounts within a fast-paced healthcare SaaS team. Drive customer onboarding, adoption, and renewals by building strong stakeholder relationships and leveraging AI...
3 weeks ago
$130K - $150K *
Join a team that empowers customers through technical support and innovative solutions. Collaborate across functions to ensure optimal platform deployment, driving customer success and maximizing valu...
4 weeks ago
Director, Customer Experience Operations, NA
$180K - $195K *
Lead the charge in advancing customer experience operations through defining, building, and optimizing a comprehensive service delivery framework for hyperscale customers, driving excellence and insig...
2 days ago
Customer Success Engineer - Commercial
$140K - $160K *
Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...
Reposted 2 weeks ago
$150K - $180K *
Unlock potential by managing large energy client relationships and leading end-to-end solutions. Drive growth and satisfaction through strategic alignment and expert consultation in AI applications wh...
1 week ago
$150K - $180K *
Unlock your potential by leading key client engagements and driving transformative solutions in the Energy sector, while collaborating with teams to foster innovation and growth through strategic AI a...
1 week ago
$150K - $180K *
Optimize client relationships and drive growth by strategically managing a portfolio of accounts. Identify expansion opportunities and implement innovative solutions to enhance client success through...
1 week ago
$125K - $175K *
Play a key role in driving customer success by managing relationships, enhancing platform adoption, and maximizing revenue for telco clients. Leverage your expertise to strategically guide clients and...
Reposted 3 weeks ago
$200K - $225K *
Lead the transformation of our Customer Success organization, driving measurable outcomes for enterprise clients. Collaborate with cross-functional teams to enhance customer value, ensuring strategic...
Reposted 2 days ago
$80K - $95K *
Join a team that's dedicated to maximizing customer satisfaction and retention through proactive relationship management, tailored security guidance, and performance monitoring while collaborating acr...
3 weeks ago
$160K - $175K *
Lead and innovate strategies for Client Success and Technical Account Management. Mentor teams to enhance client retention and satisfaction while improving processes and collaboration across functions...
2 weeks ago
Senior Customer Success Manager
$110K - $130K *
Engage with strategic accounts to drive success through the entire customer lifecycle. Own renewals, foster key stakeholder relationships, and build efficient processes to scale Customer Success in a...
1 week ago
Senior Customer Success Manager
$110K - $130K *
Shape the future of customer success by owning strategic accounts and driving their growth. Lead renewals, engage stakeholders, and optimize processes to enhance customer experience and advocacy in a...
1 week ago
$120K - $150K *
Grow your career with an innovative content marketing strategy that elevates AI-driven narratives and amplifies engagement. You will rebuild and lead a dynamic content team, driving brand recognition...
1 week ago
$110K - $130K *
Unlock potential by redefining the content marketing strategy for an AI-first e-commerce platform, enhancing customer engagement and establishing brand authority across multiple channels while oversee...
1 week ago
$110K - $130K *
Unlock potential by driving customer success through post-sale management and tailored ROI strategies, ensuring seamless collaboration with multiple stakeholders while building an impactful Customer S...
Today
Vice President, Customer Success
$190K - $225K *
Drive customer retention and value through strategic leadership in Customer Success. Lead the design of scalable processes and build high-performing teams to optimize outcomes and foster growth across...
Reposted 2 days ago
Vice President, Customer Success
$190K - $225K *
Drive customer success excellence by leading a high-performing team focused on retention, growth, and strategic initiatives in a fast-paced, high-growth SaaS environment. Cultivate relationships that...
Reposted 2 days ago
Vice President, Customer Success
$190K - $225K *
Elevate customer success by leading and scaling a high-performing team to enhance retention, drive revenue growth, and ensure exceptional customer experiences in a high-growth SaaS environment...
Reposted 2 days ago
$150K - $180K *
Drive customer success for a leading AI Cloud platform by building and leading a high-performing team. Own customer relationships, optimize service delivery, and enhance customer value through engagem...
3 weeks ago
$200K - $250K *
Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...
2 weeks ago
$120K - $150K *
Empower healthcare transformation by cultivating robust provider partnerships. Drive patient engagement at scale and enhance clinical workflows, ensuring streamlined communication and improved outcome...
2 weeks ago
Customer Success Manager, Industries
$200K - $265K *
Drive AI adoption as a trusted partner guiding enterprise customers through their journey with Claude's solutions, optimizing usage, presenting innovative ideas, and developing strategic relationships...
Reposted 3 weeks ago
$110K - $130K *
Lead the charge in optimizing commercial operations, driving sales success, and enhancing customer experiences. Collaborate across functions to develop strategic marketing initiatives, manage CRM, and...
1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.