Director, Customer Success Jobs in Santa Clara, CA

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Champion customer success by developing strategic account plans that enhance value and drive growth, collaborating closely with enterprise clients to optimize their use of technology solutions while e...

Engage in a pivotal role where you'll drive customer success strategies, ensuring alignment between customer goals and Salesforce's platform capabilities, while orchestrating cross-functional teams to...

Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...

Drive the evolution of our Mid-Market Customer Success team, owning strategy, execution, and customer engagement while leveraging AI for enhanced efficiency and measurable outcomes. Collaborate with c...

Unlock potential by leading a dynamic Customer Success team focused on driving value and growth for strategic enterprise clients. Foster partnerships and ensure high-quality engagement to enhance cust...

Help us drive customer success in the Life Sciences by managing strategic relationships, educating clients on our solutions, and enhancing user engagement to maximize product value and business outcom...

Elevate customer success by leveraging research expertise to drive platform adoption, mitigate churn, and foster impactful relationships. Collaborate with teams to enhance customer value and lead a de...

Transform healthcare outcomes by leading strategic partnerships with health systems and large practices. Drive measurable results while mentoring junior team members and advocating for customer needs...

Drive your career by leading a dynamic team focused on delivering exceptional customer experiences. Collaborate on strategic improvements and cultivate growth in a fast-paced environment within a thri...

Transform the Customer Success landscape by leading a dynamic team, coaching reps, managing escalations, and driving continuous improvement for an outstanding customer experience...

Drive customer success by managing relationships post-onboarding, ensuring clients achieve their business goals while collaborating cross-functionally to enhance product adoption, engagement, and over...

Elevate customer success by guiding private practices through implementation and growth. Utilize your problem-solving abilities to drive meaningful change and enhance financial performance while ensur...

Join a team that's dedicated to delivering exceptional customer experiences. You will be instrumental in managing relationships and ensuring client success through proactive engagement and strategic a...

Join a team that's redefining member engagement and proving impact! As a founding member, you'll drive client retention, develop outcomes data, and shape our success strategy. Collaborate with cross-f...

Transform customer success by leading a high-impact team to drive adoption, retention, and relationship depth in a dynamic AI environment. Engage with clients, optimize strategies, and set standards w...

Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...

Champion the success of enterprise clients by managing accounts and driving value through strategic relationships. Utilize your expertise to enhance the client's investment strategy, ensuring alignmen...

Lead the charge in nurturing customer relationships and driving success for a diverse portfolio of mid-market to enterprise clients. Collaborate cross-functionally to enhance onboarding and ensure cus...

Transform customer success by building and leading a high-performing team of Strategic CSMs, developing consultative partnerships, and establishing foundational metrics and frameworks for enterprise-l...

Elevate our Customer Success strategy by leading a team that manages diverse accounts, optimizing engagement models, and creating data-driven solutions to enhance retention and support growth across a...

Transform customer success by managing Mid-Market accounts with a focus on adoption, retention, and measurable outcomes. Leverage strong relationship skills and operational rigor to drive growth and d...