Director, Customer Success Jobs in New York, NY

Unlock potential by leading a dynamic Customer Success team, driving strategic growth and exceptional client experiences. Oversee a 60+ member organization, ensuring value realization and fostering re...

Transform client engagement by driving the marketing transformation process to enhance measurable business outcomes. Lead a team focused on delivering exceptional results through innovative strategies...

Champion the development of a pioneering customer adoption program, harnessing AI to optimize processes, coach a dynamic team, and streamline onboarding for a diverse customer base, ensuring accountab...

Champion customer success by owning account management, driving ERP adoption, and resolving critical issues. Lead a high-performing team to optimize workflows and enhance client retention in a fast-pa...

Transform client relationships by leading strategic accounts, mentoring peers, and leveraging AI tools to enhance customer success practices. Drive impactful change while managing high-stakes, complex...

Empower our customer success team by managing strategic, high-value accounts. Drive impactful relationships with C-suite stakeholders, mentor peers, and leverage AI tools to enhance operational effici...

Join a team that's driving customer success through strategic leadership and collaboration. You'll manage a skilled team, enhance customer experiences, and ensure product adoption, all while fostering...

Play a key role in driving customer success for enterprise accounts, ensuring seamless renewals and expansions. Lead a team while managing strategic relationships, navigating compliance, and leveragin...

Lead the onboarding function for diverse customer segments, managing a team to ensure a seamless transition from contract to go-live. Collaborate cross-functionally to enhance processes and drive cust...

Transform the Customer Success landscape by leading a new NORAM scaled team, defining strategies for global customer engagement, and ensuring personalized experiences at scale across diverse segments...

Elevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Lead the charge in scaling our Customer Success Management team, driving product adoption and retention across diverse customer segments. Collaborate cross-functionally to create impactful processes a...

Pioneer a global customer success practice, driving outcomes and growth through strategic partnerships and innovative playbooks, while enhancing client relationships and expanding account value...

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

Elevate customer success by leading a dynamic onboarding team, ensuring seamless transitions from sales to platform activation. Drive adoption and optimize experiences while fostering a culture of exc...

Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...

Take ownership of customer relationships, driving adoption and retention while seeking growth opportunities within a dedicated account portfolio. Collaborate with teams to ensure client success and sa...

Accelerate progress at a leading Customer Success team, driving renewal outcomes and enhancing team effectiveness through innovative engagement strategies and AI-driven solutions for a diverse portfol...

Transform client relationships by leading customer success strategies, driving utilization, and maximizing retention across enterprise health systems. Oversee a high-performing team to ensure client s...

Help us optimize customer success by leveraging your expertise to build strong partnerships, drive growth, and ensure satisfaction while enabling organizations to achieve their business objectives and...

Transform customer success by leading an AI-native team focused on adoption, retention, and growth. Drive strategy, build playbooks, and enhance customer relationships to deliver measurable value acro...

Drive client success by leading strategic initiatives and fostering strong relationships in healthcare technology. Leverage deep domain expertise to enhance outcomes and ensure effective use of soluti...

Shape the future of agency partnerships by building and leading the implementation engine for technology adoption. Drive process improvements, training, and technical support for successful implementa...

Join a team that's redefining customer success by leveraging AI to enhance the post-sale journey. Lead and scale a dynamic team while driving retention and expansion for enterprise clients in a fast-p...