Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$90K - $130K *

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Drive end-to-end delivery of CRM and client portal solutions within the Salesforce ecosystem, leveraging technical leadership to optimize integration, enhance user experience, and align with business...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Lead the development and delivery of CRM solutions, driving strategic alignment and technical innovation in Salesforce Service and Experience Clouds while optimizing user engagement and enhancing GPO...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Unlock your potential in a key leadership role driving sales growth, optimizing strategies, and fostering strong client relationships. Shape the future of business while managing cross-functional init...

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Optimize sales strategies and lead cross-functional teams to achieve revenue goals while fostering strong client relationships and identifying new growth opportunities within the market...

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$71K - $100K *

Elevate team performance and customer satisfaction by leading store operations, driving sales, and fostering a supportive culture of innovation and service excellence within a dynamic retail environme...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$71K - $100K *

Elevate your career by leading teams, driving sales performance, and enhancing customer service while fostering a culture of belonging and continuous improvement within a dynamic retail environment...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$65K - $100K *

Drive your career forward by leading teams, enhancing customer experiences, and driving financial performance while fostering a culture of belonging and continuous improvement in a dynamic retail envi...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$162K - $212K *

Drive comprehensive development initiatives across multiple markets, overseeing site pursuits, approvals, design, and construction of high-scale industrial projects to achieve regional growth and oper...

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Transform product strategies by leading the development and management of a powerful portfolio, ensuring customer-centric innovation and regulatory compliance while driving timelines, profitability, a...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$65K - $100K *

Unlock your potential in a dynamic leadership role, driving team performance, customer service excellence, and operational success while fostering a culture of respect and integrity within a vibrant r...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Transform facility operations by leading diverse teams to ensure exemplary care and service delivery. Oversee fiscal management, program development, and community relations to promote a thriving heal...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Elevate your sales career by cultivating essential relationships and driving growth through strategic outreach and collaboration with stakeholders. Leverage your skills to meet targets and ensure cust...

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$60K - $140K *

Drive transformative social media strategies by connecting creative content with market needs, fostering collaboration across agencies, and advocating for impactful influencer relationships to elevate...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$162K - $212K *

Deliver high-impact development solutions by leading diverse teams in the construction and management of complex industrial projects. Drive innovation and operational excellence across key markets, en...

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $180K *

Drive commercial operations for Sales, Marketing, and Services to enhance revenue growth and customer engagement while developing strategic partnerships and leading a high-performing team in a fast-pa...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $100K *

Lead the charge in managing the Monitoring, Decontamination, and Shipping Team within a class 1B nuclear facility, fostering safety and quality while driving performance and achieving operational obje...

Ottawa, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Shape the future of space programs by leading a skilled team focused on networking, cybersecurity, and cryptographic solutions for national security. Drive growth and execution of high-value mission s...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $130K *

Transform the field services landscape by enhancing installation standards and driving commercial training strategies. Partner across teams to accelerate sales growth and ensure top-tier execution in...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $110K *

Transform sales strategies in a defined territory to drive product growth and enhance customer relations. Engage with distributors and end-users, utilizing exceptional negotiation skills and a strong...

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$129K - $213K *

Optimize global Supply Chain processes through innovative solutions, focusing on business needs, design, integration, and implementation, while ensuring scalability and best practices to achieve defin...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Empower your career by driving strategic procurement initiatives in Information Technology. Collaborate with stakeholders, analyze complex proposals, and manage supplier relationships to support organ...

Mississauga, ONIn-Person

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Drive innovative product development by leading a high-performing program management team. Oversee execution from concept to launch, partnering across functions to ensure strategic alignment, resource...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Contribute to HVAC and VRV projects by engaging with clients and learning independently in a supportive mentorship-driven environment that enhances your engineering expertise...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$176K - $220K *

Transform your career by managing multiple warehouses, optimizing operations, and leading teams to enhance customer satisfaction and profitability. Collaborate with various functional groups to ensure...

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.