Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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1
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$125K - $150K *

Drive operational excellence by overseeing manufacturing processes for a distribution transformer plant. Lead teams, optimize performance, and ensure safety compliance while fostering a culture of con...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$85K - $136K *

Transform client and workplace experiences by leading operations, driving excellence, and nurturing team growth while ensuring top-notch service delivery and strategic partnerships across diverse envi...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$85K - $136K *

Oversee and enhance client operations by delivering exceptional service while empowering your team. Drive operational excellence and continuous improvement while managing financials, ensuring client s...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $102K *

Transform warehouse operations by leading teams, enhancing efficiency, and ensuring compliance with safety regulations to achieve optimal service levels in a fast-paced environment...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Deliver innovative revenue management strategies that drive performance. Lead a dynamic team to execute precise pricing execution aligned with business goals, while cultivating strong cross-functional...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Drive your career forward by leading revenue management strategies, ensuring precise pricing execution, fostering teamwork, and analyzing market opportunities to enhance business performance across re...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Champion growth by leading revenue strategies and enhancing customer value through effective pricing and category management while collaborating with cross-functional teams to achieve business targets...

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$75K - $90K *

Lead a high-performing store, driving sales, engagement, and culture. Manage daily operations while ensuring exceptional member experiences and adherence to financial goals. Cultivate leadership capab...

Kitchener, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$129K - $178K *

Drive operational excellence by leading Technical Operations to ensure efficient manufacturing processes, regulatory compliance, and high-quality product delivery. Collaborate cross-functionally to op...

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Unlock potential by managing large energy client relationships and leading end-to-end solutions. Drive growth and satisfaction through strategic alignment and expert consultation in AI applications wh...

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $180K *

Unlock your potential by leading key client engagements and driving transformative solutions in the Energy sector, while collaborating with teams to foster innovation and growth through strategic AI a...

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $180K *

Optimize client relationships and drive growth by strategically managing a portfolio of accounts. Identify expansion opportunities and implement innovative solutions to enhance client success through...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Reimagine employee services by leading a next-gen support model that enhances the experience for frontline teams. Drive operational excellence and transformation through technology, self-service, and...

3 days ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Take ownership of manufacturing operations, enhancing productivity and quality. Lead and inspire teams, implement continuous improvement initiatives, and ensure a safe environment while managing logis...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Drive operational excellence as you lead a manufacturing facility, guiding production, quality initiatives, and team development to ensure superior performance and safety while nurturing future leader...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Manage and optimize all operations of a manufacturing facility, including production, quality, and logistics. Drive continuous improvement and foster team development to enhance productivity and maint...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Take ownership of operations at our manufacturing plant by leading teams, driving continuous improvement, and optimizing performance. Your leadership will shape a culture of safety and integrity while...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Lead and enhance operations at our manufacturing plant, driving productivity, quality, and team excellence through lean methodologies and a strong focus on safety and performance. Manage teams to opti...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Oversee the operations of a manufacturing plant, enhancing production efficiency, quality, and team engagement while ensuring safety standards and continuous improvement practices are implemented...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion manufacturing excellence by leading operations for the Distribution Transformer facility, focusing on production efficiency, quality standards, team development, and continuous improvement. F...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Advance operational excellence at a manufacturing plant, overseeing full production, team development, and integration of lean principles to boost efficiency and quality while ensuring regulatory comp...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Take ownership of all manufacturing operations, driving performance and quality in a dynamic environment. Lead continuous improvement initiatives while mentoring high-performing teams to achieve opera...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive operational excellence as you lead our manufacturing plant. Oversee production, quality, and logistics while fostering a high-performance culture through continuous improvement and mentoring of...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$191K - $225K *

Grow your career with a leadership role focused on transforming Internal Audit into a data-driven function. Leverage AI and data analytics to manage risk assessments and audits, while developing stron...

Today

  •   11 - 15 years exp.  •   Finance & Insurance

$100K - $120K *

Join a dynamic team as you lead procurement for EPC projects, collaborating across functions to ensure efficient material and service acquisition, aligned with budgets and schedules, while mitigating...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.