Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$75K - $100K *
Engage with customers to drive sales growth of key industrial products through proactive outreach and relationship management, focusing on efficient communication and strategic support within a collab...
Reposted 2 weeks ago
Director, Account Management Lead
$240K - $270K *
Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...
Yesterday
$90K - $120K *
Advance integrated care and wellbeing for residents by supervising nursing staff, ensuring quality clinical services, and fostering strong communication with families. Drive compliance and implement b...
2 days ago
Director, Large Enterprise Sales
$130K - $180K *
Elevate your career by leading a high-performing enterprise sales team focused on acquiring new clients in a complex environment. Drive strategic planning and relationship building while cultivating a...
3 days ago
Proj Mgr II, Customer Implemen...
$85K - $110K *
Drive large-scale customer implementations from contract to delivery, ensuring high satisfaction through effective project management, risk assessment, and stakeholder engagement while adhering to est...
2 weeks ago
$199K - $246K *
Engage with key media outlets as a seasoned PR professional, driving earned media strategies and managing high-visibility narratives. Collaborate closely with executives to enhance brand presence and...
3 days ago
$120K - $150K *
Shape the future of global logistics by leading end-to-end operations in a rapidly growing technology environment, focusing on scalable infrastructure, compliance, and international shipping excellenc...
3 weeks ago
$130K - $180K *
Shape the future of operational excellence by leading strategies that enhance efficiency, drive cost optimization, and support cross-functional collaboration in a regulated industry, ensuring complian...
1 week ago
$70K - $95K *
Develop and lead sales strategies to meet profit goals in a dynamic region, engaging a high-performing team to drive customer satisfaction and revenue growth while implementing effective marketing ini...
3 weeks ago
$80K - $120K *
Drive sales success by leading a dedicated team to achieve profitability goals. Cultivate strategic customer relationships and develop innovative sales initiatives while analyzing market trends to max...
3 weeks ago
$130K - $180K *
Empower growth by leading the evolution of WMS and TMS platforms. Collaborate with diverse teams to ensure scalable, reliable transportation and fulfillment capabilities across a dynamic automation-en...
2 days ago
$105K - $115K *
Drive measurable sales strategies that enhance customer experiences and community engagement. Lead the sales team by managing processes and initiatives that promote appointments, retention, and custom...
2 days ago
$90K - $120K *
Take ownership of marketing strategy for key client relationships, driving growth through tailored roadmaps and strategic leadership. Operate as a senior voice, collaborating with senior executives an...
2 weeks ago
$112K - $169K *
Join a dynamic logistics team to drive operational excellence and financial performance across facilities, ensuring customer satisfaction while promoting a culture of safety and continuous improvement...
Yesterday
$130K - $180K *
Lead the charge in shaping national payer strategies, securing reimbursement, and building relationships with key stakeholders in the healthcare sector. Drive market access for innovative medical tech...
3 weeks ago
$160K - $223K *
Join a team that's shaping the future of power operations by leading key business units to achieve safety and financial goals, while mentoring talent and driving market growth in a dynamic environment...
3 weeks ago
Business Development Director, US Government Markets
$175K - $500K+*
Lead the charge in driving growth across Middle East & Africa, managing full-cycle deal processes, and developing strategic accounts. Own bookings and build relationships to enhance Apex's presence in...
Reposted 2 weeks ago
$120K - $150K *
Transform market access for a leading Hyaluronic Acid product portfolio by executing strategies that secure payer coverage and reimbursement. Collaborate cross-functionally to drive long-term payer re...
3 weeks ago
$120K - $150K *
Lead the charge in empowering advisors through effective onboarding and service execution, ensuring operational stability and exceptional advisor experiences across a complex technology ecosystem. Dri...
2 weeks ago
$160K - $257K *
Join a dynamic team to lead consulting initiatives for financial institutions, leveraging analytics and strategy to enhance profitability and growth, while fostering collaboration and innovation in a...
Reposted 3 days ago
Director, Product Management - Agentforce Contact Center Digital
$197K - $344K *
Advance your career by owning the product vision for a transformative agent-centric contact center platform. Lead strategic initiatives, drive innovation, and ensure competitive success in an impactfu...
2 weeks ago
$100K - $130K *
Drive high-impact manufacturing operations by leading diverse teams and optimizing processes across multiple facilities to ensure excellence and efficiency in production for cutting-edge technologies...
2 weeks ago
Senior Manager, Business Operations, Lingo
$130K - $261K *
Drive strategic growth as a key partner to leadership, leading high-impact initiatives and managing data analyst teams to enhance business operations and profitability in a fast-paced, technology-focu...
Reposted yesterday
$80K - $120K *
Join our team to drive sales of cutting-edge CNC solutions, applying your expertise in engineering and the manufacturing sector. Engage with clients, provide technical support, and lead efforts to enh...
3 weeks ago
Senior Director, Strategic Operational Technology
$150K - $180K *
Shape the operational technology landscape by driving strategic initiatives, leveraging emerging technologies, and fostering cross-functional collaboration to achieve operational excellence and innova...
4 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.