Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$100K - $140K *

Champion the growth of our Vancouver market by managing key accounts and prospecting new business, delivering tailored solutions from our extensive product range while providing exceptional service to...

Richmond, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $135K *

Grow business relationships by managing accounts and prospecting for new clients. Utilize a wide range of quality products to deliver effective solutions and maintain a high level of customer satisfac...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$115K - $130K *

Advance your career as you support daily service operations, ensuring efficient workflows and quality repairs while delivering exceptional customer experiences in the heavy-duty truck industry...

1 month ago

  •   Less than 5 years exp.  •   Transportation

$150K - $180K *

Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$163K - $191K *

Transform healthcare operations in a leadership role managing complex financial, operational, and strategic initiatives across Perioperative Services. Drive data-informed decisions, optimize efficienc...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $140K *

Elevate your career by leading a dynamic Customer Service Team, ensuring exceptional support for merchants while refining processes and optimizing service delivery. Bring your leadership skills and cu...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $140K *

Join us in leading a dynamic Customer Service Team, enhancing merchant support through high-quality service delivery and proactive issue resolution while fostering staff development and operational ef...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Unlock significant growth opportunities by driving account expansion and strategic AI initiatives with executive stakeholders, fostering collaborative partnerships to achieve revenue goals and deliver...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$224K - $336K *

Elevate IT operations by leading infrastructure, security, and end-user experience. Own global strategy, collaboration tools, and live event technology while managing teams and budgets in a fast-growi...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$224K - $336K *

Drive IT performance by owning operations and engineering across systems, security, and infrastructure. Lead a team to enhance global IT services and ensure a seamless employee experience as we rapidl...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$159K - $254K *

Drive growth and deepen middle market relationships by delivering strategic financial solutions to clients with revenues of $100MM to $2B, leveraging expertise to provide high-touch client experiences...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $160K *

Unlock potential as a leader in the copier/printer repair sector, overseeing a dynamic service department. Drive operational excellence, cultivate talent, and enhance customer satisfaction while shapi...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $150K *

Lead the charge in driving operational finance strategies to optimize efficiencies and enhance reporting while partnering closely with leadership across Electronic Materials to deliver insightful cost...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Lead a skilled manufacturing team to ensure high-quality assembly of precision TWT components. Drive continuous improvement, mentor employees, and meet production schedules while upholding safety and...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive profitable growth and strategic partnerships by leading retail sales for the West Region. Collaborate with cross-functional teams, engage clients, and optimize business plans to enhance market p...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$135K - $160K *

Accelerate growth by delivering impactful brand strategies and consulting solutions while establishing strong client relationships in a dynamic, collaborative environment that fosters innovation and e...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$89K - $105K *

Transform customer support by ensuring top-tier technical assistance for key clients, overseeing service performance, training users, and maintaining strong relationships while streamlining processes...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $110K *

Drive financial excellence by overseeing analysis, budgeting, and cost controls, while implementing strategic recommendations to enhance performance across operational divisions, ensuring accuracy and...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Join a team that drives strategic client partnerships, shaping growth through innovative solutions and empathetic communication. Collaborate across functions to deliver impactful AI-driven value while...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Transform the national distribution network by setting a bold operational vision, driving process efficiency, and optimizing performance across 25 warehouses and 2 distribution centers, all while lead...

Montreal, QCIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$150K - $180K *

Shape the future of client relationships by co-developing strategic roadmaps and fostering deep partnerships. Drive innovation and AI solutions to deliver value while leading cross-functional teams in...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$163K - $199K *

Transform our CRM ecosystem by driving Salesforce strategy, ensuring robust business and technical alignment to elevate customer and sales operations while enhancing user experience and data integrity...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Champion strategic growth by developing partnerships, driving co-selling initiatives, and fostering relationships within the channel ecosystem to consistently achieve revenue goals and enhance custome...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $180K *

Lead and enhance warehouse operations by providing strategic direction and fostering team engagement. Collaborate across functions to ensure efficient management of resources and achieve operational e...

1 month ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Unlock growth by managing relationships and driving sales in the consumer packaged goods sector. Collaborate with teams to create client-focused campaigns, leveraging insights to meet evolving needs a...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.