Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$100K - $120K *
Drive exceptional performance in a high-volume distribution operation, enhancing customer satisfaction and operational efficiency while developing strong teams. Lead financial management and continuou...
1 month ago
$100K - $125K *
Manage and optimize a high-performing service department focused on customer satisfaction and operational efficiency. Lead teams, oversee service processes, and drive revenue growth while ensuring ope...
3 weeks ago
District Director of Operations
$160K - $175K *
Pioneer operational excellence across multiple sites, driving strategic growth and ensuring client satisfaction. Lead teams in optimizing processes and maintaining high standards of service within the...
Reposted 3 weeks ago
Vice President, Specialty Services
$180K - $220K *
Champion the growth and operational excellence of our Specialty Services division, overseeing P&L, developing strategic customer relationships, and leading a high-performing operations team for succes...
2 weeks ago
$110K - $130K *
Explore opportunities to drive impactful marketing communications, leading a dynamic team that shapes engagement strategies across events, digital content, and community initiatives while maintaining...
1 month ago
$200K - $220K *
Shape the future of product platforms by defining strategy, prioritizing innovation, and guiding a high-performing team to enhance revenue growth, customer retention, and operational efficiency across...
2 weeks ago
$110K - $130K *
Shape global sourcing strategies that align with business goals, drive supplier innovation, enhance supplier relationships, and mitigate risks while collaborating across functions to achieve excellenc...
3 weeks ago
Equipment Service Coordinator - Cyrel(R) North America
$95K - $115K *
Tackle regional service operations across North America, leading a team of technicians to ensure optimal equipment performance, customer satisfaction, and technical support throughout the equipment li...
3 weeks ago
$165K - $195K *
Drive integrated media strategy across diverse channels to enhance brand visibility and business performance. Collaborate cross-functionally to optimize investment, measure impact, and align brand mes...
4 days ago
$88K - $105K *
Transform customer support operations by overseeing team leadership, coaching, performance management, and process optimization to enhance customer satisfaction and operational efficiency across North...
1 week ago
$150K *
Transform multi-state aviation operations by leading a strategic vision for safety, quality, and customer satisfaction while driving regional growth and cultivating strong leadership across various lo...
4 days ago
$80K - $95K *
Develop and drive operational excellence across multiple locations while leading a dynamic team. Foster client relationships and implement strategic initiatives to enhance business performance and ach...
1 week ago
$150K - $180K *
Lead design strategy across Fortune 500 accounts, shaping the future of digital product design globally. Drive innovation, influence client strategy, and cultivate a top-tier design organization while...
Reposted 3 weeks ago
$150K - $180K *
Transform design leadership by shaping strategies and guiding a global team across Fortune 500 portfolios. Elevate client interactions and foster a thriving culture that drives exceptional digital exp...
Reposted 3 weeks ago
$95K - $115K *
Design and implement robust enterprise systems while resolving complex issues and supporting integrations. Collaborate with cross-functional teams to enhance system reliability, data integrity, and au...
1 week ago
$150K - $180K *
Join a team that's driving financial excellence through strategic planning and analysis. In this pivotal role, you will collaborate closely with leadership to optimize business performance and guide f...
Reposted 3 weeks ago
$150K - $350K *
Innovate operational excellence by leading day-to-day activities, developing team leaders, and translating strategic visions into measurable results across multiple functions. Drive accountability and...
2 weeks ago
$135K - $150K *
Unlock potential by leading marketing initiatives across wholesale and direct-to-consumer channels. Engage in hands-on execution and strategic planning to enhance brand visibility and drive customer e...
2 weeks ago
Director (Accounting Services CPG)
$110K - $130K *
Lead global Accounts Payable and Cash Application teams, ensuring best practices, efficiency, and accuracy in transactions while driving continuous improvement in finance technology and maintaining re...
5 days ago
Northeast Regional Sales Director
$110K - $130K *
Accelerate progress at our sales team by promoting Power Transmission and Bulk Material Handling products. This leadership role requires managing regional sales, developing new business, and ensuring...
3 weeks ago
$160K - $180K *
Lead operational excellence at a large fabrication plant, driving safety, quality, delivery, cost, and team engagement initiatives. Collaborate across functions to achieve enterprise goals in a dynami...
4 days ago
Vice President, Strategic Accounts DataCenter
$200K - $250K *
Pioneer innovative solutions in the data center sector by managing key global accounts, optimizing supply chains, and leading cross-functional teams to deliver tailored packaging and logistics strateg...
2 weeks ago
$100K *
Transform operational landscapes by leading enterprise strategies, financial management, and client-centric initiatives. Drive growth through expert oversight of sales, bidding, and service excellence...
2 weeks ago
Sr. Supervisor, Customer Support- Specialty
$87K - $113K *
Lead the charge in enhancing customer support operations by driving engagement, developing strategic business plans, and ensuring cross-functional alignment for optimal results and team performance...
Reposted 5 days ago
Regional Vice President, Sales
$150K - $180K *
Join a dynamic team as a strategic leader in sales, driving growth and performance across the Midwest. Oversee multiple branches and empower a diverse sales force while nurturing key client relationsh...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.