Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$80K - $110K *
Lead the charge in optimizing customer program delivery and performance. Oversee operations, nurture supplier relationships, and implement process improvements to ensure timely, high-quality service w...
1 week ago
Director of Product Management | Cloud
$130K - $180K *
Drive the strategy and execution of cloud product management, shaping scalable solutions while leading a high-performing team and fostering customer-centric innovation across enterprise cloud technolo...
1 week ago
$170K - $220K *
Transform luxury client experiences by leading exceptional service operations and team development. Drive operational excellence, establish clienteling standards, and collaborate cross-functionally to...
2 days ago
Manager, Customer Solutions, US Fed Financials
$169K - $228K *
Transform customer solutions by leveraging technical and program management expertise while collaborating across teams to tackle complex technology challenges and drive secure outcomes for Federal mis...
Today
Senior Director, National Accounts
$150K - $200K *
Shape the future of healthcare by leading national account strategies and driving pivotal partnerships for product launch success, ensuring enhanced patient access and commercial viability in a dynami...
Yesterday
Sales Director - Myprotein, North America
$160K - $200K *
Transform the sales landscape as you lead strategy and growth for a key account portfolio. Drive omnichannel success through innovative partnerships and decisive revenue management, actively shaping c...
1 week ago
$75K - $95K *
Join a team that's committed to excellence in maintenance operations. Oversee budgets, manage personnel, and ensure safety standards are met while optimizing equipment functionality and performance fo...
1 month ago
Director, Enterprise Dynamics Services
$170K - $210K *
Lead and develop a global team to deliver top-tier support for Microsoft Dynamics applications. Collaborate across functions to enhance service quality and streamline support processes while ensuring...
3 weeks ago
$135K - $185K *
Lead and shape strategy within a multidisciplinary design practice, driving client engagement and creative collaboration. Mentor a team of strategists while establishing a strategic framework that cul...
1 week ago
$125K - $135K *
Lead multi-site facilities operations, driving financial success and operational excellence while managing a diverse portfolio. Cultivate strong client relationships and lead high-performing teams to...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Lead and innovate the commercial Go-To-Market strategy for Platform Services, driving SaaS revenue growth by integrating direct sales, customer success, and pre-sales architecture while mentoring a dy...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Engage your expertise to drive SaaS revenue growth through strategic sales, customer success, and AI-driven commercial differentiation while leading a multidisciplinary team to establish a robust GTM...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Champion sustained SaaS growth by leading integrated sales and customer success teams, optimizing our Go-To-Market strategy, and delivering on expansive revenue goals while ensuring customer satisfact...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Unlock revenue growth by leading Go-To-Market strategies for SaaS solutions. Oversee sales, customer success, and pre-sales architecture to drive customer retention and expansion, embedding discipline...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Join us to lead our sales and customer success strategy, expanding partnerships and driving high-growth SaaS revenue. You will integrate multiple disciplines in a dynamic environment, championing inno...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Optimize revenue growth and customer success by leading sales strategies across direct sales, enabling impactful renewals, and integrating AI capabilities. Drive a disciplined approach by leveraging p...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Take ownership of driving SaaS revenue growth as a leader in sales and customer success. Collaborate across teams to develop and execute the commercial Go-To-Market strategy, ensuring customer satisfa...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Accelerate progress at the forefront of sales and customer success, driving SaaS revenue growth and innovative strategies across multiple disciplines while leading teams to deliver exceptional custome...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Elevate the commercial Go-To-Market strategy for Platform Services, driving customer success and direct sales. Guide a multidisciplinary team to achieve high SaaS revenue growth while fostering innova...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Join a team that's driving SaaS revenue growth through innovative Go-To-Market strategies. Lead diverse commercial disciplines while expanding our Tier-1 utility customer base and launching AI-driven...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Engineer a transformative sales and customer success strategy, driving SaaS revenue growth while leading diverse teams. Collaborate closely across departments to establish a robust commercial engine f...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Drive strategic SaaS revenue growth by leading commercial functions, enhancing customer success, and implementing disciplined sales processes. Collaborate across teams to execute GTM initiatives and f...
1 week ago
VP / Head of Section, Sales & Customer Success
$175K - $250K *
Lead the Go-To-Market strategy for SaaS sales and customer success, driving significant revenue growth and operational excellence. Collaborate with cross-functional teams to build a disciplined, repea...
1 week ago
$100K - $130K *
Transform your career by leading the HR Project Management Office to drive initiative execution, optimize resource allocation, and establish governance that ensures impactful HR outcomes across the po...
2 weeks ago
$150K - $200K *
Shape the technical services for API production, ensuring compliance and operational excellence. Lead team on strategic execution and manufacturing science while fostering a culture of collaboration a...
Reposted 3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.