Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$80K - $95K *
Champion operational success by guiding teams across diverse sites to enhance safety, customer and employee satisfaction while achieving quality and financial goals, ensuring compliance, and fostering...
3 days ago
$150K - $180K *
Drive commerce strategy and growth for key clients, guiding them through complex challenges while blending media, customer experience, and performance to enhance business outcomes and foster relations...
1 week ago
$135K - $160K *
Join a team that shapes integrated commerce strategies for key clients, tackling complex growth challenges and delivering measurable outcomes across multiple channels while fostering strong client rel...
1 week ago
$125K - $150K *
Shape the future of integrated commerce strategy for key clients, translating complex challenges into actionable growth plans while leading cross-functional teams and driving measurable outcomes acros...
1 week ago
Director, Customer Implementation
$150K - $180K *
Grow your career with a strategic role overseeing utility software deployments. Lead a dedicated team, partner with executives, and drive complex digital initiatives to ensure transformative business...
3 days ago
Director, Customer Implementation
$125K - $150K *
Drive high-stakes enterprise account success by leading technical teams, crafting strategy, and solving complex problems to deliver measurable business value...
3 days ago
Director, Customer Implementation
$125K - $150K *
Champion high-stakes enterprise accounts by leading a team in delivering value-driven solutions, navigating complex projects and stakeholders, while fostering a culture of excellence. Drive customer s...
1 week ago
Senior Director, Technology - Enterprise Service Operation & Delivery
$143K - $200K *
Lead the charge in architecting innovative technology solutions for enterprise-wide Service Operations. Drive modernization and digital transformation efforts while fostering collaboration across team...
2 weeks ago
Senior Director, Technology - Enterprise Service Operation & Delivery
$143K - $200K *
Shape the future of enterprise technology by leading the development and execution of innovative solutions that drive operational excellence in service operations and facilities management across dive...
2 weeks ago
Senior Director, Technology - Enterprise Service Operation & Delivery
$143K - $200K *
Lead the development, execution, and maintenance of enterprise-wide technology solutions to drive operational excellence and deliver best-in-class service in facilities management, while managing rela...
2 weeks ago
Senior Director, Technology - Enterprise Service Operation & Delivery
$143K - $200K *
Drive the future of enterprise technology by leading strategic initiatives and digital transformation across service operations, ensuring innovative solutions that enhance operational excellence and c...
2 weeks ago
Senior Director, Technology - Enterprise Service Operation & Delivery
$143K - $200K *
Architect enterprise-wide technology solutions to advance operational excellence and innovation in service operations. Lead a team of tech professionals to create scalable systems that support digital...
2 weeks ago
Business-to-Business Account Manager
$86K *
Elevate your career by driving customer success and revenue growth, managing an existing portfolio while acquiring new business. Leverage your skills in sales and relationship-building to foster loyal...
4 days ago
Business-to-Business Account Manager
$86K *
Unlock new business opportunities as you manage and grow a diverse customer base. Drive revenue through strategic selling and exceptional customer service while achieving defined sales targets and fos...
2 weeks ago
Business-to-Business Account Manager
$86K - $103K *
Champion customer success by managing accounts and driving growth through new business development. Leverage your sales expertise to foster lasting relationships while exceeding performance goals in a...
2 weeks ago
$170K - $190K *
Transform customer experiences by leading cybersecurity service delivery. Oversee programs for federal clients, ensuring operational excellence and compliance while developing high-performance teams a...
4 days ago
$95K - $147K *
Engage in operational excellence by directing a dynamic team to meet KPI targets, optimize resources, and enhance client satisfaction within a fast-paced distribution center environment focused on con...
1 week ago
Director of Sales - Best Western Inn & Suites San Diego - Zoo/SeaWorld ($95K - $97K)
$95K - $97K *
Unlock your potential by leading a dynamic sales team, driving innovative marketing strategies, and achieving revenue goals while collaborating with management to enhance guest experiences and market...
Reposted 2 weeks ago
$110K - $130K *
Shape the future of supply chain management by leading forecasting strategies, optimizing inventory, and enhancing team development to ensure alignment with business objectives and profitable growth...
4 days ago
$95K - $114K *
Join a dynamic team as a multi-unit leader, guiding Store Managers to enhance performance, foster exceptional customer experiences, and achieve operational excellence across multiple locations in the...
2 weeks ago
$100K - $110K *
Elevate your career by directing operations and compliance in a dynamic environment. Drive client advocacy and organizational excellence while leading a dedicated team to achieve strategic goals and i...
2 weeks ago
$135K - $160K *
Transform a region by leading District Managers to exceed operational goals, cultivate talent, and enhance customer experiences while driving profitable growth and maintaining high standards across mu...
4 days ago
$125K - $150K *
Discover impactful opportunities as you lead operations in a high-volume, automated fulfillment center. Drive performance and cultivate teams while optimizing processes to enhance customer satisfactio...
1 week ago
$125K - $150K *
Shape the future of automated fulfillment operations by leading a high-performing team in a dynamic environment. Drive operational performance, ensure exceptional customer service, and optimize proces...
1 week ago
$125K - $150K *
Unlock potential by driving new business growth through strategic partnerships with agencies and brands. Lead the sales cycle and secure long-term collaborations, positioning the company as a preferre...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.