Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Transform quality assurance across multiple sites by leading initiatives for process improvement, governance, and external customer engagement in a hybrid work environment while collaborating with cro...
2 weeks ago
$129K - $263K *
Lead strategic sales initiatives and drive alignment across teams to optimize performance in a high-growth global environment. Elevate data-driven decision-making by facilitating collaboration between...
3 days ago
Sr. Supervisor, Customer Support- Specialty
$87K - $113K *
Lead the charge in enhancing customer support operations by driving engagement, developing strategic business plans, and ensuring cross-functional alignment for optimal results and team performance...
3 days ago
$71K - $116K *
Lead the charge in coaching and developing a sales team to surpass revenue targets, grow customer relationships, and ensure alignment with company values. You'll drive sales strategies and oversee the...
2 weeks ago
Director, Business Process Transformation
$120K - $150K *
Shape the future of operational excellence by leading process transformation initiatives across Finance, Manufacturing, and Operations. Drive improvements and ensure efficiency through best practices...
1 week ago
$100K - $231K *
Unlock potential by leading a dynamic team to innovate PBM pricing models, ensuring exceptional growth and market relevance through robust strategies and cross-functional collaboration to meet diverse...
2 weeks ago
$112K - $130K *
Unlock the potential of Imaging Services by leading our US-based team to achieve operational excellence, strategic resource allocation, and flawless execution while collaborating across departments fo...
1 week ago
$123K - $214K *
Transform high-net-worth client relationships through expert banking solutions and personalized service. Grow revenue while ensuring adherence to risk tolerance. Collaborate closely with teams to offe...
Reposted 2 weeks ago
$124K - $147K *
Oversee enterprise privacy operations, setting strategies and leading cross-functional teams to ensure compliance and risk mitigation. Drive performance metrics and manage privacy tools to enhance glo...
3 weeks ago
Director, Continuous Improvement
$100K - $130K *
Champion operational excellence by driving Continuous Improvement and Lean strategies across multiple centers. Collaborate with leaders to optimize processes and cultivate a performance-focused cultur...
3 weeks ago
$130K - $180K *
Drive and shape the services portfolio strategy, fostering growth and profitability across telecom, industrial, and hyperscale markets while aligning cross-functional teams for customer-centric soluti...
1 week ago
$170K - $190K *
Transform operations by leading a skilled team dedicated to manufacturing excellence. Oversee all production activities, ensuring quality and efficiency while fostering collaboration in a dynamic envi...
Reposted 2 weeks ago
$120K - $150K *
Advance operational excellence by managing and directing manufacturing processes, ensuring quality, cost efficiency, and on-time delivery while fostering team collaboration and implementing Lean metho...
2 weeks ago
$120K - $150K *
Drive operational excellence by overseeing manufacturing processes, leading teams, and optimizing resource allocation to ensure quality and efficiency. Collaborate cross-functionally to implement Lean...
3 weeks ago
$170K - $190K *
Lead the charge in optimizing manufacturing operations, managing multiple facilities while driving quality improvements, cost reductions, and fostering a collaborative culture. Elevate performance thr...
3 weeks ago
Director, Client Services & Security Operations Guardteck)
$90K - $120K *
Advance client engagement by leading a team of account managers, driving service quality and satisfaction to ensure growth. Collaborate across departments to formulate and execute effective strategies...
Reposted 2 days ago
$208K - $260K *
Drive operational excellence by overseeing region-wide performance, staffing, and training. Collaborate with branch leaders to optimize workflows, enhance service quality, and streamline processes to...
3 weeks ago
$70K - $95K *
Manage and optimize client projects involving advanced technology systems, ensuring alignment with stakeholders and successful execution through attention to detail, quality control, and timely delive...
1 week ago
$170K - $190K *
Elevate operational excellence by directing manufacturing processes, fostering leadership, and implementing innovative practices at New Hartford and Dunkirk facilities to enhance productivity and ensu...
Reposted 2 weeks ago
$120K - $150K *
Innovate with us to drive manufacturing excellence and operational efficiency. Oversee production, quality, and team development while implementing cutting-edge Lean and Six Sigma methodologies to mee...
2 weeks ago
$120K - $150K *
Oversee and enhance manufacturing operations to ensure quality, efficiency, and timely delivery while driving continuous improvement initiatives through Lean Manufacturing techniques and effective tea...
3 weeks ago
$118K - $148K *
Optimize operational leadership across multiple branches, driving performance, team development, and customer satisfaction to achieve sales and profit objectives while ensuring safety and compliance w...
4 weeks ago
$118K - $148K *
Deliver strategic operational leadership across multiple branch locations, ensuring excellence in service delivery, financial performance, and a culture of accountability while fostering team developm...
4 weeks ago
$118K - $148K *
Oversee operations across multiple branches, driving sales and enhancing customer experience through effective leadership and strategic planning. Manage profit and loss, guide team development, and fo...
4 weeks ago
Assistant Director - Product Management, Engagement Center and Customer Experience Enablement
$130K - $170K *
Join a dynamic team to drive product strategy and enhance customer engagement through innovative solutions and leadership. Lead Product Managers and collaborate across functions to optimize experience...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.