Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$110K - $130K *

Manage statewide fleet operations, ensuring safety, compliance, and efficiency. Lead multi-site maintenance, develop talent, and foster a positive workplace culture while driving strategic initiatives...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$95K - $110K *

Drive the delivery of high-quality clinical services through effective management, oversight, and development of clinical staff, ensuring compliance and exceptional care for individuals with diverse n...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead strategic initiatives and community engagement efforts for a dynamic nonprofit, enhancing organizational visibility and fostering partnerships across sectors to drive mission-driven impact and co...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$138K - $207K *

Join a dynamic team to manage purchasing, manufacturing planning, and warehousing functions. Drive operational excellence to meet customer delivery requirements and optimize production efficiency in a...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $125K *

Lead a high-performing sales operations team, driving revenue growth through mentorship, strategic relationship building, and process improvement while fostering a culture of collaboration and excelle...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$94K - $140K *

Engage with executive-level stakeholders to drive growth through strategic partnerships and business development within the HVAC ecosystem. Identify opportunities, negotiate agreements, and optimize r...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$94K - $140K *

Analyze and cultivate strategic partnerships in the HVAC industry, driving growth through executive relationships and innovative programs. Lead initiatives to enhance operational performance while inf...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$94K - $140K *

Champion strategic partnerships in the HVAC realm, driving growth and revenue by fostering executive relationships and creating scalable programs. Leverage industry insights to influence and collabora...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$176K - $229K *

Shape the future of inspection readiness by leading cross-functional initiatives that ensure compliance with global regulations and readiness for audits, while enhancing quality systems and driving co...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Lead the charge in overseeing the Design team, driving creative direction, managing budgets, and ensuring high-quality design deliverables, while fostering strong customer relationships and enhancing...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$156K - $250K *

Drive operational excellence by leading teams and enhancing performance in manufacturing settings. Oversee budgets, employee relations, and continuous improvement initiatives to achieve strategic goal...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Pioneer strategic account management, driving growth and revenue. Shape customer relationships by identifying solutions and leveraging expertise in the security industry to achieve sales targets and f...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform client relationships by strategically driving sales growth and maximizing revenue. As a senior sales leader, leverage your expertise and networks in security to secure new customers and stre...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Champion new account development and drive revenue through strategic client relationships. As an expert in security solutions, you'll leverage a proactive sales approach to meet ambitious quota goals...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Build and manage partnerships with Financial Institutions by driving sales initiatives, generating leads, negotiating agreements, and delivering exceptional customer service in the dynamic Merchant Se...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by driving strategic sales initiatives with Financial Institutions. Build relationships, generate leads, and foster partnerships to enhance merchant services and achieve annual growth...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$173K - $222K *

Redefine master data strategy by driving vision and execution across teams. Foster a unified approach to data governance and quality, ensuring reliable, impactful solutions that enhance decision-makin...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate operational excellence by leading support teams to enhance performance, ensure customer satisfaction, and drive continuous improvements, while aligning operations with contractual and regulato...

4 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Champion a high-performance culture by partnering with Operations leaders, driving talent development, engagement initiatives, and employee relations solutions across multiple manufacturing sites...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Transform your career by leading dynamic projects from inception to rollout, collaborating with diverse teams and stakeholders. Embrace challenges and drive cost-effective solutions in a fast-paced en...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$160K - $200K *

Drive revenue growth by leading a sales team focused on premium labeling solutions. Foster strong client relationships and collaborate cross-functionally to ensure market-aligned strategies and custom...

4 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$125K - $150K *

Lead the charge in transforming premium packaging solutions with innovative embellishments. Drive revenue growth while fostering strong customer relationships and collaborating with marketing and oper...

4 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$150K - $180K *

Join a team that's dedicated to driving revenue growth through innovative labeling solutions. Lead a talented sales team while fostering strong client relationships and shaping market strategies in th...

4 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$150K - $180K *

Drive commercial growth through strategic partnerships and customer engagement, shaping the future of the commercial space market. Lead initiatives across satellite communications, IoT, and Earth obse...

4 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $125K *

Transform operations through strategic leadership, enhancing service quality and financial performance while fostering community relations and growth initiatives...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.