Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$120K - $150K *

Manage a dynamic division by driving sales strategies, overseeing operations for multiple branches, and leading branch managers to achieve financial and operational goals while fostering new business...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Business Services

$120K - $150K *

Join a team that's delivering strategic leadership and operational excellence across multiple branches, driving growth and enhancing performance through effective management and collaboration in a dyn...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Business Services

$120K - $150K *

Contribute to operational success by leading branch performance, developing strategies, and driving growth in a dynamic environment while overseeing multiple locations to meet financial and operationa...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$90K - $120K *

Advance workforce management by leading a dynamic team to enhance performance and operational efficiency through innovative solutions and strategic oversight, ensuring clients achieve their KPIs in a...

Today

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Optimize your career with a key role in payroll operations, overseeing biweekly payroll for 700+ employees. Ensure compliance, enhance efficiency, and lead a team while collaborating across department...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$83K - $133K *

Join a team that's dedicated to optimizing service logistics and planning. Lead operations, drive team performance, and enhance inventory management while ensuring high-quality customer experiences in...

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Champion operational excellence as you lead service execution nationwide, optimize productivity, drive revenue growth, and ensure compliance with safety standards, fostering a culture of accountabilit...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $171K *

Lead and coordinate cross-functional service projects, ensuring alignment with business goals, timelines, and budgets. Utilize your expertise in project management and engineering to drive collaborati...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Unlock leadership potential and drive operational success across multiple branches, enhancing sales strategies and ensuring financial performance while fostering team development and collaboration to...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Business Services

$120K - $150K *

Drive transformative sales strategies and operational excellence across multiple branches, overseeing market performance, developing leaders, and aligning initiatives to achieve ambitious financial ob...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Business Services

$160K - $185K *

Join a team that's redefining corporate communications by delivering innovative, strategic messaging that enhances engagement and supports business priorities, while leading a small team and collabora...

Vancouver, BCIn-Person

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$236K - $349K *

Join a team that's driving operational excellence in a fast-paced defense environment. Lead strategic initiatives for manufacturing and supply chain management while ensuring high-quality product deli...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$90K - $102K *

Manage daily office functions to enhance operations, streamline procedures, and improve employee engagement in a professional atmosphere, collaborating with teams at all levels to achieve success...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Lead the charge in transforming organizational processes through strategic initiatives, ensuring efficiency, and fostering a culture of continuous improvement while guiding cross-functional teams towa...

6 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$140K - $236K *

Shape client relationships by leading a team focused on retention, growth, and service excellence in a dynamic TPA environment, ensuring financial performance and satisfaction across the commercial se...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$140K - $236K *

Lead the charge in managing client relationships within a dynamic team. Oversee portfolios for retention, satisfaction, and financial outcomes while fostering partnerships across the organization for...

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $180K *

Lead the charge in driving revenue growth for two hotels by developing strategic sales plans, managing key accounts, and building strong market relationships to achieve annual sales targets and enhanc...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$120K - $150K *

Discover an opportunity to drive growth and innovation within a key client account. You'll leverage your expertise to foster relationships and develop tailored solutions that enhance Microsoft’s AI in...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Champion enterprise technology initiatives, align IT with Operations, and optimize business processes. Lead cross-functional projects, ensuring timely delivery and strategic focus to enhance overall o...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $319K *

Transform healthcare marketing by leading GTM strategies for innovative AdTech products, engaging stakeholders and translating technical capabilities into compelling value propositions that drive prod...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Lead and optimize warehouse operations, ensuring compliance, safety, and efficiency while fostering strategic relationships with customers and enhancing team performance through coaching and lean meth...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$77K - $116K *

Grow your leadership expertise by driving sales strategy and maximizing team performance. You will manage and influence a high-performing sales organization to achieve ambitious revenue targets and en...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $200K *

Pioneer growth and operational excellence in Exterior Services by leading multi-region teams, optimizing costs, and driving margin expansion across a complex, dynamic scope. Influence long-term strate...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$85K *

Optimize operations within the installation shop by leading teams, ensuring efficiency, quality, and timely project execution while fostering collaboration across departments to meet customer needs an...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.