Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Manage a dynamic division by driving sales strategies, overseeing operations for multiple branches, and leading branch managers to achieve financial and operational goals while fostering new business...
Reposted 1 week ago
$120K - $150K *
Join a team that's delivering strategic leadership and operational excellence across multiple branches, driving growth and enhancing performance through effective management and collaboration in a dyn...
Reposted 1 week ago
$120K - $150K *
Contribute to operational success by leading branch performance, developing strategies, and driving growth in a dynamic environment while overseeing multiple locations to meet financial and operationa...
1 week ago
Director, Workforce Management
$90K - $120K *
Advance workforce management by leading a dynamic team to enhance performance and operational efficiency through innovative solutions and strategic oversight, ensuring clients achieve their KPIs in a...
Today
$90K - $120K *
Optimize your career with a key role in payroll operations, overseeing biweekly payroll for 700+ employees. Ensure compliance, enhance efficiency, and lead a team while collaborating across department...
2 weeks ago
Team Lead, US Service Logistics and Planning
$83K - $133K *
Join a team that's dedicated to optimizing service logistics and planning. Lead operations, drive team performance, and enhance inventory management while ensuring high-quality customer experiences in...
Today
National Director of Service Operations
$120K - $150K *
Champion operational excellence as you lead service execution nationwide, optimize productivity, drive revenue growth, and ensure compliance with safety standards, fostering a culture of accountabilit...
2 weeks ago
Service Operations, Project Manager
$125K - $171K *
Lead and coordinate cross-functional service projects, ensuring alignment with business goals, timelines, and budgets. Utilize your expertise in project management and engineering to drive collaborati...
2 days ago
$120K - $150K *
Unlock leadership potential and drive operational success across multiple branches, enhancing sales strategies and ensuring financial performance while fostering team development and collaboration to...
Reposted 1 week ago
$120K - $150K *
Drive transformative sales strategies and operational excellence across multiple branches, overseeing market performance, developing leaders, and aligning initiatives to achieve ambitious financial ob...
Reposted 1 week ago
$160K - $185K *
Join a team that's redefining corporate communications by delivering innovative, strategic messaging that enhances engagement and supports business priorities, while leading a small team and collabora...
Reposted 1 week ago
$236K - $349K *
Join a team that's driving operational excellence in a fast-paced defense environment. Lead strategic initiatives for manufacturing and supply chain management while ensuring high-quality product deli...
3 weeks ago
$90K - $102K *
Manage daily office functions to enhance operations, streamline procedures, and improve employee engagement in a professional atmosphere, collaborating with teams at all levels to achieve success...
3 weeks ago
$75K - $95K *
Lead the charge in transforming organizational processes through strategic initiatives, ensuring efficiency, and fostering a culture of continuous improvement while guiding cross-functional teams towa...
6 days ago
Director, Commercial Accounts - CFA (Remote)
$140K - $236K *
Shape client relationships by leading a team focused on retention, growth, and service excellence in a dynamic TPA environment, ensuring financial performance and satisfaction across the commercial se...
4 weeks ago
Director, Commercial Accounts - CFA (Remote)
$140K - $236K *
Lead the charge in managing client relationships within a dynamic team. Oversee portfolios for retention, satisfaction, and financial outcomes while fostering partnerships across the organization for...
4 weeks ago
Director of Sales - Orlando, FL
$120K - $180K *
Lead the charge in driving revenue growth for two hotels by developing strategic sales plans, managing key accounts, and building strong market relationships to achieve annual sales targets and enhanc...
1 week ago
Director, Client Success - Microsoft
$120K - $150K *
Discover an opportunity to drive growth and innovation within a key client account. You'll leverage your expertise to foster relationships and develop tailored solutions that enhance Microsoft’s AI in...
Today
Director, Client Success - Microsoft
$130K - $180K *
Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...
Today
$100K - $130K *
Champion enterprise technology initiatives, align IT with Operations, and optimize business processes. Lead cross-functional projects, ensuring timely delivery and strategic focus to enhance overall o...
2 weeks ago
$114K - $319K *
Transform healthcare marketing by leading GTM strategies for innovative AdTech products, engaging stakeholders and translating technical capabilities into compelling value propositions that drive prod...
Reposted 1 week ago
$90K - $120K *
Lead and optimize warehouse operations, ensuring compliance, safety, and efficiency while fostering strategic relationships with customers and enhancing team performance through coaching and lean meth...
2 weeks ago
$77K - $116K *
Grow your leadership expertise by driving sales strategy and maximizing team performance. You will manage and influence a high-performing sales organization to achieve ambitious revenue targets and en...
Reposted 1 week ago
SVP of Exterior Trade Services
$150K - $200K *
Pioneer growth and operational excellence in Exterior Services by leading multi-region teams, optimizing costs, and driving margin expansion across a complex, dynamic scope. Influence long-term strate...
1 week ago
$85K *
Optimize operations within the installation shop by leading teams, ensuring efficiency, quality, and timely project execution while fostering collaboration across departments to meet customer needs an...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.